ATM Service Technician

4 weeks ago

Reno, United States Cook Solutions Group Full time
Job DescriptionJob Description

Cook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time ATM Service Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen" culture. Responsibilities include, but are not limited to, providing second line maintenance for ATM banking products with an emphasis on Hardware and Software problem diagnosis.

Location: Reno, NV

Pay: $25 - $30 hour DOE and Certifications

What you’ll do:
1.Performs basic installation on ATM products (multiple manufacturers).
2.Performs some minor maintenance on ATMs (e.g. replacing light bulbs, card reader belts, air filters, etc.).
3.Prioritizes and plans service calls.
4.Contacts customer with the estimated time of arrival.
5.Escalates problems when appropriate.
6.Reassigns calls when appropriate.
7.Accurately reports service data.
8.Interacts in a professional manner with customers and co-workers to foster positive relationships.
9.Supports service technicians in performing preventative maintenance inspections on conventional products.
10.Maintains effective communication with Business Management Team and Service Technician Team members.
11.Provides maintenance on ATM banking products (e.g. problem diagnosis, component level repair, application reload, preventative maintenance, documentation and planning/maintaining spare parts levels.
12.Develops a working knowledge of all operating standards, practices, and procedures.
13.Completes equipment cleanings as specified in service agreement.
14.Technicians may come in contact with cash in some incidents of maintenace of machines.

What you bring:
•High School Diploma or GED equivalent.
•2-5 years related experience and/or training; or equivalent combination of education and experience.
•NCR Certification is a plus.
•Customer service experience is a plus.
•Willing to train on security equipment.
•Valid driver's license and clean driving record.
•The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds.

Benefits

Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more

Why work at Cook Solutions Group?

We know our employees are what make our business succeed. That’s why we’ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.

Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

Equal Opportunity

Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law

  • Experienced Service Technician

    1 month ago

    Reno, United States AutoNation Full time

    We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to...

  • Field Service Technician

    4 days ago

    Reno, Nevada, United States Kromer Investments Full time

    Job OverviewKromer Investments is seeking skilled technicians to enhance our service team.Are you interested in a rewarding career that allows you to leverage or grow your technical skills? We are on the lookout for both novice and seasoned technicians to carry out the installation of Internet Services at our Multi-Dwelling Unit (MDU) properties....

  • Field Service Technician Mechanic

    2 months ago

    Reno, United States Arbon Equipment Full time

    Job DescriptionJob DescriptionRite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities throughout the Northern CA Bay Area and some surrounding markets. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works...

  • Service Technician

    3 months ago

    Reno, United States Kimball Equipment Company Full time

    Job DescriptionJob DescriptionKimball Equipment Company, a leader in the aggregate mining and supply industry since 1946, is actively recruiting for the position of service technician in our Sparks location.Kimball Equipment Company is a successful dealer for brands such as Terex Cedarapids, Terex Finlay, and Superior Industries.Responsibilities:Daily work...

  • Automotive Service Professional

    23 hours ago

    Reno, Nevada, United States Big Brand Tire & Service Full time

    Job OverviewBig Brand Tire & Service is seeking a skilled and motivated individual to join our team as a Tire and Lube Technician. As a key member of our team, you will be responsible for performing basic preventive maintenance, repairing tires, and providing exceptional customer service.Key ResponsibilitiesPerform routine maintenance tasks, including tire...

  • Uprise Service Technician

    4 weeks ago

    Reno, United States Kromer Investments Full time

    Job DescriptionJob DescriptionUprise Fiber is looking for multiple techs to join the team!Are you looking for a career opportunity to utilize or expand your skills with a new challenge? We are actively seeking new and experienced technicians to perform the installation of Internet Service on our MDU Properties. On the job training will be offered!Essential...

  • Line Service Technician

    2 months ago

    Reno, United States Atlantic Aviation Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Line Service Technician Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation?If so, this Line Service Technician position with Atlantic...

  • Motorcycle Service Lot Technician

    1 week ago

    Reno, Nevada, United States Wise Auto Group Full time

    Job OverviewPosition Title: Lot Technician / PorterDepartment: Service DepartmentReports To: Service ManagerPosition Summary: This role is centered around providing exceptional customer service and fostering long-term relationships with clients. The Lot Technician is responsible for ensuring a seamless operation within the service department while...

  • RV Service Technician

    4 weeks ago

    Reno, United States Western Skies RV Full time

    Job DescriptionJob DescriptionWestern Skies RV, northern Nevada’s fastest growing, locally owned, and operated RV Dealer is expanding and has an opening for an experienced RV Service Technician. We are an award-winning RV Dealership that is always looking for quality candidates to join the team. We carry travel trailers, 5th wheels, toy haulers, truck...

  • Field Service Technician

    1 month ago

    Reno, United States Motion Recruitment Full time

    Our client is looking for a Field Service Technician for a 3-month contract in Reno, NV 89503.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...

  • Automotive Service Technician

    4 days ago

    Reno, Nevada, United States Nick's Automotive Full time

    Job OverviewNick's Automotive is seeking a skilled Automotive Service Technician with expertise in servicing both American and Asian (Japanese) vehicles. Our shop specializes in a wide range of automotive services, excluding transmission and engine rebuilds, smog checks, tire services, and alignments. Candidates must possess a valid driver's license, a...

  • Plumbers/Service Technicians

    1 month ago

    Reno, United States Michael's Plumnbing, Heating & Air, Inc Full time

    Job DescriptionJob DescriptionPLUMBER'S : IMMEDIATE OPENINGSCome work for a great plumbing company who takes pride in providing exceptional service and cost effective solutions for our growing customer base. Our plumbers stay busy all year round due to extensive marketing. Looking for experienced service technicians.Plumbers with:Minimum 3 years...

  • Experienced Automotive Service Technician

    4 days ago

    Reno, Nevada, United States Promotive Full time

    Job OverviewSeeking a Master Technician with over a decade of experienceRelocation Support AvailableA workplace culture focused on your professional developmentCompensation of $40-45 per hour plus bonuses for additional hours; potential earnings exceeding $100k based on performance.Standard Work Schedule: Monday to FridayPromotive is on the lookout for a...

  • Experienced Automotive Service Technician

    1 week ago

    Reno, Nevada, United States Promotive Full time

    Job OverviewSeeking a Highly Qualified Level Technician with Extensive ExperienceRelocation Support OfferedCompany Culture Focused on Career AdvancementCompensation: $40-45/hr flat rate plus performance bonuses; potential earnings exceeding $100k based on productivity.Work Schedule: Monday to FridayPromotive is in search of a top-tier A Level Technician. Our...

  • Experienced Automotive Service Technician

    4 days ago

    Reno, Nevada, United States Promotive Full time

    Job OverviewSeeking a Master Technician with over a decade of expertiseRelocation Support AvailableA workplace culture focused on fostering your professional developmentCompensation of $40-45/hr flat rate plus performance bonuses; potential earnings exceeding $100k based on productivity.Standard work schedule: Monday to FridayPromotive is in search of a...

  • IT Field Service Technician

    1 month ago

    Reno, United States A3 Staffing Solutions Full time

    Job DescriptionJob DescriptionField Service TechnicianReno, NV USA100% onsiteMust have own vehicle and reside in or close to Reno, NVMaintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.Familiarity of POS...

  • Field Service Technician

    3 months ago

    Reno, United States Raymond West Full time

    Job DescriptionJob DescriptionDo you enjoy troubleshooting and maintaining electrical equipment? Do you enjoy working on your own, but still want to be part of a team? How about having customers that you build a relationship with? How about a company supplied van and gas card? Add to that a company that continues to operate with the same core values focusing...

  • Motorcycle Service Lot Technician

    1 week ago

    Reno, Nevada, United States Wise Auto Group Full time

    Job OverviewPosition Title: Lot Technician / PorterDepartment: Service DepartmentReports To: Service ManagerRole Summary: This position is centered around delivering outstanding customer service and fostering long-lasting relationships with clients. The focus is on ensuring that every customer interaction is positive and memorable.Key...

  • General Service Technician

    3 months ago

    Reno, United States Purcell Tire & Rubber Company Full time

    Job DescriptionJob DescriptionDescription:Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development.As a full-time General Service Technician, your mission is to provide exceptional value by addressing automotive maintenance the Purcell Way; Safe, Quality Work on Time the First...

  • Electrical Service Technician

    4 days ago

    Reno, Nevada, United States Rockin A Electric Full time

    Job OverviewPosition Summary: We are seeking a skilled Electrical Service Technician to join our team. The ideal candidate will possess a strong background in electrical maintenance for both residential and commercial settings.Key Responsibilities:1. Employment Prerequisites:Valid driver's license is required.Possession of standard electrical hand tools and...