Case Manager

2 months ago

New York, United States BronxWorks Full time
Job DescriptionJob Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.


RESPONSIBILITIES:

  • Screen clients for service needs and connect clients to services
  • Screen clients for SNAP benefit eligibility
  • Communicate with other BronxWorks programs and staff
  • Complete referrals to BronxWorks services and programs
  • Complete program enrollments
  • Work collaboratively with Community Health Programs team
  • Perform program outreach
  • Work closely with Program Coordinator, Activity Specialist, and program staff to meet program targets
  • Assist with program set up and break down
  • Provide Program Coordinator with weekly reports

QUALIFICATIONS:

  • Bachelor’s degree required ·
  • One year of work experience preferred
  • Bilingual in English and Spanish required
  • Experience with SNAP/EBT benefit programs preferred, working with underserved communities a plus
  • Experience working with families a plus
  • Highly motivated and positive outgoing demeanor
  • Proficiency in modern business communications including, personal computers, laptops, cell phones, tablets, iPad, electronic email, voicemail, facsimile and copier equipment
  • Must have Saturday availability

PROGRAM SPECIFIC RESPONSIBILITIES:

  • Client engagement and case management tasks for Saturday Wellness Program
  • Conduct screening for SNAP/EBT benefit eligibility and one-to-one service for benefit related challenges
  • Program outreach and recruitment
  • Attend program trainings
  • Ensure program targets are met
  • Complete funder progress reports with assistance from Program Coordinator
  • Support program evaluation efforts, track progress, maintain detailed documentation of program cases, and enter data into database
  • Complete timely case notes and complete follow up with clients as needed
  • Maintain consistent communication with Program Coordinator on program updates, progress, and case management
  • Work closely with program staff to identify service needs
  • Assist where needed with program facilitation, administrative duties, and community outreach engagement

PHSYICAL REQUIREMENTS

  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.


BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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