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Residential Solar Service Apprentice

2 months ago

Boulder, United States Namaste Solar Full time
Job DescriptionJob Description

Why Apply?

Are you interested in generous time-off and a strong benefits package? At Namaste Solar, you'll also have the opportunity to become a co-owner in our inclusive and transparent cooperative business.

People come to Namaste Solar with a desire to align their work and their values. And, we're not the only ones that believe our employee-owned model is a force for good in our communities. We've been awarded B Corp's Best for Workers and Outside Magazine's Best Places to Work 7+ years in a row.

Position Overview:

This person is responsible for supporting and working closely with a Residential Service / Field Tech Lead while conducting service inspections, performing de-installation and re-installation (DeRe) of PV systems, and responding to service calls to troubleshoot and repair solar photovoltaic systems in residential PV installations and battery storage installations.


Position Responsibilities and Essential Functions:

  • Assist with site preparation and clean up
  • Ensure crew and job site safety standards are being met
  • Assist with system troubleshooting, analysis, and repairs
  • Perform de-installation and re-installation of solar PV systems
  • Assist with installation, analyzation, and troubleshooting of web-based monitoring solutions
  • Assist with equipment warranty and vendor RMA processes
  • Track and coordinate incoming and outgoing materials for service projects in coordination with the warehouse team
  • Provide excellent communication skills and follow up with project managers and customers
  • Assist with and track work order documentation in a timely manner
  • Support tool management and property maintenance protocol with all tools and company property and vehicles
  • Driving to customer sites and Namaste Solar offices
  • Ability to deliver accurate and concise feedback and Best Practices to installers

Standards & Expectations:

  • Basic understanding of solar PV design, installation, and troubleshooting
  • Previous experience installing solar PV
  • Ensure that installations are completed at or above industry standards
  • Represent the company to our customers in such a way that builds trust and accountability and ensures customer satisfaction
  • Participate in educating new and existing customers on how solar PV systems perform and operate
  • Excellent teamwork skills - ability to foster a positive team environment through collaborative decision making and troubleshooting
  • Complete required safety trainings quarterly
  • Understand and actively engage in safety practices required for the role, including 360's, and job site reviews
  • Have reliable transportation to work along the front range and a clean driving record
  • Understanding of tool use and familiarity with construction best practices
  • Comfortably able to lift 50 lbs., climb ladders, work with tools, and work on rooftops in varying temperatures

Non essential (Valued but not required skills & experience)

  • NABCEP Certification, electrical licensure, OSHA-10 safety certification

Compensation and Benefits:

  • Starting compensation based on experience.
  • We offer CIGNA health insurance and dental insurance within the first 30 days
  • PTO increases annually from the date of hire, 48 hours of flexible sick time, and 64 hours of paid holiday time
  • Paid volunteer time
  • Life Insurance, Short- and Long-Term Disability
  • 401K Program
  • Voluntary Life Insurance
  • Employee Assistance Program
  • EcoPass to ride RTD
  • Discount to put solar on your home
  • We offer a path to becoming a co-owner of our employee-owned business

Physical demands & work environment:

  • Physical demands: While performing the duties of this job, employee is required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must periodically lift and/or move ≥ 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Driving is required to site locations
  • Work environment: The noise level in this work environment is usually moderate. Work environment changes from day to day: in office and work on roofs of all pitches. Regular exposure to dangerous electrical components. The daily temperature varies from hot to cold depending on the season.

About Namaste Solar:

Founded in 2004, Namaste Solar is an employee-owned cooperative and a leading solar photovoltaic (PV) contractor and consultancy based in Colorado. We provide PV design, engineering, installation, maintenance, and consulting services to residential, commercial, builder, non-profit, and government customers throughout the U.S. Our mission is to propagate the responsible use of solar energy, pioneer conscientious business practices, and create holistic wealth for ourselves and our community.

Equal Employment Opportunity

Namaste Solar is committed to cultivating an inclusive environment for people to bring their authentic selves to work. We recognize that diverse teams make strong teams, and we encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.



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