Patient Services Representative

4 weeks ago


Annapolis, United States US Fertility, LLC Full time
Job DescriptionJob Description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for a full-time Patient Services Representative to join our Annapolis, MD team. The schedule is working Monday - Friday from 7 am - 4 pm.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Services Representative is responsible for:

  • Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
  • Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
  • Schedule appointments
  • Address customer/patient issues and insure effective short-term and long-term resolution
  • Provide timely feedback to the practice regarding service failures or patient concerns
  • Consult with patients regarding their benefits, coverage and financial options
  • Greet patients and visitors to the office and providing high level of customer service
  • Required to work occasional weekends and holidays

What You'll Bring:

The skills and education we need are:

  • Minimum 2 years of applicable work experience
  • High School diploma required
  • Extensive knowledge of insurance/benefits, medical terminology and medical billing
  • Experience working in an OB/GYN office is a plus
  • Strong communication skills, independent worker, detailed-oriented, computer savvy
  • High level of customer service essential

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

  • Competitive pay + bonus
  • Comprehensive training
  • Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team

To learn more about our company and culture, visit here.



  • Annapolis, United States Shady Grove Fertility Full time

    Job DescriptionJob Description Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing...


  • Annapolis, United States Anne Arundel Medical Group Full time

    This non-clinical healthcare professional is responsible for obtaining accurate patient registration information, including but not limited to demographic and financial information, while working in a fast-paced, clinical environment. Essential Job D Patient Access, Representative, Patient, Healthcare, Insurance


  • Annapolis, United States Anne Arundel Medical Group Full time

    This non-clinical healthcare professional is responsible for obtaining accurate patient registration information, including but not limited to demographic and financial information, while working in a fast-paced, clinical environment. Essential Job D Patient Access, Part-Time, Representative, Patient, Healthcare, Insurance


  • Annapolis, United States Admiral Cleaners Full time

    Description Hiring Immediately - Join the Admiral Cleaners' team now as a customer service representative in the Annapolis area. Schedules available - Part-time schedule(plus fill-in hours) - Thursday 2-7pm; Every other Friday 9-4pm; Saturday 8-2pm; NO SUNDAYS Job Responsibilities: Serve customers dropping off and picking up clothing. Engage with customers...

  • Client Representative

    12 hours ago


    Annapolis, United States Aurora Ripple Enterprises Full time

    We are looking for Client Representatives to join our robust, dynamic sales agency that believes success is achieved through open-door policies, networking and brainstorming sessions, and a stimulating environment that encourages growth and promotes leadership development instead of quotas.We have an immediate opening for a charismatic, future-focused Client...


  • Annapolis, United States Virginia Linen Service Inc Full time

    Great opportunity with growing, successful regional family owned and professionally managed hospitality company, serving customers since 1934. We are seeking an enthusiastic person to provide exceptional service to a specific group of hospitality customers. Responsibilities include all communication, service coordination, inventory control, and the complete...


  • Annapolis, Maryland, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....


  • Annapolis, United States Luminis Health Full time

    **Position Objective** The Supervisor of Environmental Services directs the housekeeping services operation, ensuring the hospital a high level of sanitation and appearance for patients, visitors, and staff, by maintaining a competent, efficient, and sufficiently supplied work force. This position has authority to perform supervisory duties including but...


  • Annapolis, United States Gastro Center of Maryland Full time

    Gastro Center of Maryland has an opening for a Full-Time Patient Care Coordinator. Must have experience in a fast-paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. The PCC is responsible for increasing customer satisfaction and...


  • Annapolis, Maryland, United States Discovery Behavioral Health DBH Full time

    Job Description The Clinical Outreach Representative is often the first person to introduce the organization to potential clients and clinicians alike. They represent Discovery’s values and mission and plays an integral role in the marketing of our services to the outside world. The work of the Clinical Outreach Representative contributes to the branding...


  • Annapolis, MD, United States Luminis Health Full time

    Luminis Health , a progressive health system headquartered in picturesque Annapolis, Maryland, is seeking a Chief of Surgical Oncology . Spark the beacon of hope and light into our already successful oncology programs.  Responsibilities include developing a comprehensive Surgical Oncology program; teaching residents and fellows; promoting scholarly...


  • Annapolis, Maryland, United States State of Maryland - COMP Compliance Division Full time

    Introduction\r\rOPEN TO ALL QUALIFIED APPLICANTS\r\r\rThis is an ongoing and continuous recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.\r\r GRADETemporary Call Center Representative - $18/hour\r LOCATION OF POSITIONAnnapolis, Maryland\r POSITION DUTIESThe...


  • Annapolis, Maryland, United States State of Maryland - COMP Revenue Administration Full time

    Introduction\r\rOPEN TO ALL QUALIFIED APPLICANTS\r\r\rThis is an ongoing and continuous recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.\r\r GRADETemporary Call Center Representative - $18/hour\r LOCATION OF POSITIONAnnapolis, Maryland\r POSITION DUTIESDo you enjoy...


  • Annapolis, United States Luminis Health Full time

    **Position Objective**: Supports the goals and objectives of the Food and Nutrition Services Department by performing the functions of various areas including: cafeteria, sanitation, food production, diet office, catering, coffee shop, tray assembly, and tray passer. **Essential Job Duties**: Reasonable accommodations may be made to enable individuals with...


  • Annapolis, United States Anne Arundel Workforce Development Corporation (AAWDC) Full time

    Job DescriptionJob DescriptionDescriptionGovMobile seeks a highly motivated and career-oriented individual to join our team and drive business growth within the Public Sector market. As an Inside Sales Representative (ISR), you will be responsible for building and maintaining relationships with customers and partners, identifying opportunities, preparing...


  • Annapolis, United States Luminis Health Full time

    **Position Objective**: In accordance with established department and professional guidelines, provides comprehensive psychosocial assessments for patients. **Essential Job Duties**: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions - Responds to patient/family needs related to abuse, domestic...

  • Housekeeper>

    2 weeks ago


    Annapolis, United States Healthcare Services Group Full time

    Healthcare Services Group - JobID: 585932 [Room Attendant / Cleaner] As a Housekeeper at Healthcare Services Group, you'll: Perform a variety of tasks, such as dust mopping and damp mopping floors; Clean and sanitize bathrooms including sinks, tubs, floors and commodes; Be responsible for the daily cleaning and sanitizing of patient, sitting and dining room...


  • Annapolis, United States Luminis Health Full time

    Position Objective:In accordance with established department and professional guidelines, provides comprehensive psychosocial assessments for patients.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsResponds to patient/family needs related to abuse, domestic violence,...

  • Office Assistant

    1 month ago


    Annapolis, United States Luminis Health Full time

    **Position Objective**: The Office Assistant works in a ambulatory setting, performing an important variety of duties including: greeting, registering, scheduling, and checking out patients on a computerized practice management system. Responsibilities also include maintaining and safe-keeping of patient medical records and contributing to smooth patient...


  • Annapolis, United States Luminis Health Full time

    Position Objective: Supports the goals and objectives of the Food and Nutrition Services Department by performing the functions of various areas including: cafeteria, sanitation, food production, diet office, catering, coffee shop, tray assembly, and tray passer. Essential Job Duties: Reasonable accommodations may be made to enable individuals with...