Patient Care Coordinator
3 weeks ago
Gastro Center of Maryland has an opening for a Full-Time Patient Care Coordinator. Must have experience in a fast-paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. The PCC is responsible for increasing customer satisfaction and retention by providing patients and providers with accurate, consistent, timely and meaningful information. Description
- Greets and check-ins patients, ensuring all necessary paperwork is completed
- Schedule and confirm patient appointments, coordinating with healthcare providers
- Answer phone calls and respond to patient inquiries in a professional and courteous manner
- Demonstrate respect, sensitivity, and understanding for the caller’s circumstance whilemaintaining professionalism at all times.
- Maintain patient records, ensuring accuracy and confidentiality
- Process insurance claims and verify patient insurance coverage
- Assist with billing and payment collection
- Coordinate referrals to other healthcare providers as needed
- Collaborate with the healthcare team to ensure smooth patient flow and efficient operations
*
- Experience
- Previous experience in a medical office setting preferred
- Experience working with EHR’s
- Customer focused team player with a passion for helping people.
- Detail-oriented, fast learner with excellent communication skills.
- Maintain confidentiality of personal health information (PHI)
- Two (2) years of experience working in a healthcare setting preferred
Pay: $19.00 - $21.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Work setting:
- In-person
Application Question(s):
- Do you have 3 or more years of experience as a Patient Care Coordinator?
Ability to Relocate:
- Annapolis, MD: Relocate before starting work (required)
Work Location: In person
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