Front Office Coordinator, Float Pool
4 weeks ago
Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021 As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.
Job DescriptionShift Schedule: Monday - Friday 8:00AM - 4:30PM (must be available to work 2 days per week)
General Summary
Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
- Receives and screens visitors and telephone calls. Provides general information in person and on the telephone.
- Calls patients to verify appointments.
- Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed.
- Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges.
- Schedules patients for physician visit. Maintains and updates appointment calendars.
- Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure.
- Notifies clinical personnel of patient arrival.
- Maintains entry log of incoming visitors.
- Processes and delivers departmental mail.
- Prepares examination room for patients. Cleans examination rooms between patients and at the end of the day.
- Tracks down labs on patients and follows up with lab companies when errors occur.
- Coordinates files and office information – updates charts, labs, x-rays, dictated notes, etc.
- Pulls and prepares charts for current and follow-up appointments.
- Processes and maintains medical records in accordance with records protocols.
- Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered.
- Performs other duties as assigned.
Education and Experience
- High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required.
- One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred.
- Certification in scheduling and registration preferred.
Knowledge, Skills and Abilities
- Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment.
- Interpersonal skills, customer orientation and an outgoing and pleasant demeanor.
- Prior experience and demonstrated competence with patient or customer information systems.
- Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
-
Front Office Coordinator, Float Pool
2 weeks ago
Glen Burnie, United States University of Maryland Medical Center Baltimore Washington Full timeJob Description Shift Schedule: Monday - Friday 8:00AM - 4:30PM (must be available to work 2 days per week) General Summary Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider...
-
Front Office Coordinator, Float Pool
2 weeks ago
Glen Burnie, United States University of Maryland Medical Center Baltimore Washington Full timeJob Description Shift Schedule: Per Diem; Monday - Friday 8:00AM - 4:30PM, as needed. (Must be available to work two days per week.) General Summary Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures...
-
Front Office Coordinator, Float Pool
3 days ago
Glen Burnie, United States University of Maryland Medical Center Baltimore Washington Full timeJob DescriptionShift Schedule: Per Diem; Monday - Friday 8:00AM - 4:30PM, as needed. (Must be available to work two days per week.)General SummaryUnder moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that...
-
Lead Front Office Coordinator, Pulmonology
4 days ago
Glen Burnie, United States University of Maryland Medical System Full time**Company Description** Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to...
-
Front Desk Coordinator
6 days ago
Glen Burnie, United States True Sports Physical Therapy Full timeJob DescriptionJob DescriptionFront Desk Job Posting Here at True Sports Physical Therapy, we are looking for a Front Desk Coordinator who demonstrates an advanced level of passion and knowledge in the fields of administration and organization. At True Sports Physical Therapy we pride ourselves on being Maryland, Pennsylvania, and Delaware's premier...
-
Lead Front Office Coordinator, Pulmonology
2 days ago
Glen Burnie, Maryland, United States University of Maryland Medical System Full timeJob Description Shift Schedule: Monday - Friday 8:00AM - 4:30PM Location: Baltimore Washington Medical Center General Summary Under limited supervision, provides all front office functions including customer service, telephone management, scheduling, registration, copay collections, account management, coding review, charge entry, and appropriate cash...
-
Medical Office Assistant
4 weeks ago
Glen Burnie, United States Cange Podiatry Full timeMedical Office Assistant - This will require you to travel in both office locations which are in Glen Burnie and Ellicott City. This established practice is seeking an experienced medical front desk receptionist who can function effectively in the front and back. Company benefits available such as 401 K, bonuses and paid time off after one year with the...
-
Medical Assistant
3 weeks ago
Glen Burnie, United States Dawn M. Gretz, DPM Full timeJob DescriptionJob DescriptionAssist podiatrist in back office. Must have good computer skills. Need to know some medical terminology.Company DescriptionPodiatrist officeCompany DescriptionPodiatrist office
-
Patient Coordinator/front Desk
3 days ago
Glen Allen, United States A West End Chiropractic office Full timeResponsibilities: Welcome patients to the office, coordinate patient care, continuous patient interaction, scheduling appointments, answering phones, and light filing. Educating patients about health and wellness. Skills: Multi tasking and communication skills are a must. Experience helpful but not necessary. Must have an upbeat, energetic attitude with a...
-
Registered Nurse RN
2 days ago
Glen, United States Ascension Full timeDetails Department: Nursing Administration Schedule: Full Time Night shift, Twelve Hour Shifts, 7p-7a Hospital: Ascension St. Vincent's St. Clair Location: Pell City, ALSt. Vincent’s St. Clair hospital is in Pell City, AL. It is a 40-bed Med Surg and ICU hospital and a 12-bed Emergency Department. This position Floats to ICU, Med Surg and ED Benefits...
-
Fundraising and Relationship Coordinator Onsite
4 weeks ago
Glen Burnie, United States University of Maryland Medical System Full timeJob Description Assists in planning and implementing special event fundraising activities. Contributes to effectively planning and implementing Foundation special events by assisting with the cultivating, soliciting, tracking and stewarding of sponsors and guests; coordination of logistics; and coordination of event technical platforms. Assists in developing...
-
Glen Burnie, Maryland, United States University of Maryland Medical System Full timeJob DescriptionAssists in planning and implementing special event fundraising activities. Contributes to effectively planning and implementing Foundation special events by assisting with the cultivating, soliciting, tracking and stewarding of sponsors and guests; coordination of logistics; and coordination of event technical platforms. Assists in developing...
-
Medical Assistant II-- Hiring Immediately
3 weeks ago
Glen Burnie, United States Relational Excellence, LLC Full timeJob DescriptionJob DescriptionSalary: $15-$19Relational Excellence, LLC provides mental health counseling and care for clients in Maryland. We provide quality, fun, and diverse mental health services to adolescent and adult populations. Our clientele concerns range from depression to anxiety. As well as family discord, identity concerns, to those who...
-
Administrative Assistant/Office Manager
3 days ago
Glen Burnie, United States Accessible Resources for Independence Part time $18Accessible Resources for Independence (ARI) seeks an organized and team-oriented individual to serve as Administrative Assistant/Office Manager in Glen Burnie, Anne Arundel County, Maryland, to provide general administrative support to ARI’s executive team and program staff. This is a part-time (20 hours/week), in-person position that provides flexibility...
-
Originating Loan Officer Assistant
7 days ago
Glen Burnie, United States Guild Holdings Company Full timeGuild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position...
-
Supervisor Nursing, Float Pool, PRN
3 weeks ago
Glen Burnie, Maryland, United States University of Maryland Medical System Full timeJob Description General Summary The Nursing Supervisor is a Registered Nurse who is for the duration of a shift, with primary responsibility of maintaining standards established at the unit and divisional level by the nurse manager and director of Nursing, and with the authority to modify those standards if in the best interest of the hospital’s...
-
Call Center Operator
2 weeks ago
Glen Burnie, United States Mercy Medical Center - Baltimore, MD Full timeSummary * Must be fluent in both English and Korean* The Bilingual Korean- Call Center Operator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The operator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient...
-
L2_Deskside Support
3 weeks ago
Glen Burnie, United States Tata Consultancy Services Full timeResponsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1)and providing support for software and hardware technical problems. This role is customer facing and requires excellent verbal and written communication skills as well as the ability to...
-
Floating Service Technician
2 weeks ago
Glen Allen, United States Thalhimer Full timeJob DescriptionJob DescriptionCushman & Wakefield | Thalhimer in Richmond, VA is seeking to hire a full-time Floating Service Technician to oversee apartment maintenance in an effective and timely manner. This position offers a regular work week with on-call hours as needed. Our Maintenance Technicians enjoy competitive pay plus generous benefits including...
-
Floating Service Supervisor
2 weeks ago
Glen Allen, United States Thalhimer Full timeJob DescriptionJob DescriptionCushman & Wakefield | Thalhimer is seeking to hire a full-time Floating Service Supervisor in Richmond, VA to oversee apartment maintenance in an effective and timely manner. This position offers a regular work week with on-call hours as needed. Our Maintenance Supervisors enjoy competitive pay plus generous benefits including...