Senior Technical Facilities Manager

3 weeks ago

Santa Clara, United States Palo Alto Networks Full time
Job DescriptionJob DescriptionCompany Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together to collaborate and thrive, together

Job Description

Your Career

Palo Alto Networks, Inc. (NYSE: PANW), is headquartered in Santa Clara, California.  We need a technically savvy facilities leader to help manage our expanding real estate portfolio as we grow and  scale.  As a member of the Global Places & Security (GPS) team, you will be leading the technical facilities function to ensure the highest reliability in our building infrastructure and systems to efficiently support the business.  You will work closely with vendors to align their performance, and drive optimized processes leveraging your deep experience in MEP systems and best management practices to predictably operate building systems, plan for capital replacement and preventative management needs for our workplace and specialty spaces such as labs and data centers.   You will lead in a fast-paced, complex environment while elevating and driving an excellent customer, employee, and guest experience.  

This role is based in our HQ, Santa Clara, CA.

Your Impact

  • Lead day to day facilities operations activities in coordination with external vendors
  • Lead the Operations team of internal staff and external vendors, and work with peer teams to identify required engineering changes in infrastructure systems, define project scope, prioritize projects, schedule, and execute these projects
  • Conduct and certify Quarterly Business Reviews for key vendors, including review of Service Level Agreements, and Key Performance Measurements
  • Direct the development and review of operational standards, methods of procedures for consistency and reliability
  • Plan and execute campus operational budgets, expense forecasting, and manage established budgets
  • Partner with leadership and key stakeholders including HR, IT, EH&S, Security to build and sustain a best in class employee experience and workplace environment
  • Partner with Project Delivery & Design throughout the build phase to ensure operational requirements are met and the buildings are ready for operations - Participate in the commissioning for new and retrofitted space
  • Find solutions to reduce operational costs and maximize reliability
  • Prepare facility operations post-incident reports, root cause analysis, and corrective action plans
  • Develop contingency plans for equipment failure and demonstrate strong leadership during incident management
  • Develop & review metrics and compare against industry benchmarks to meet or exceed KPIs
  • Ensure operations remain compliant with all required safety and environmental programs
  • Respond as needed to system after hours maintenance and system complications
  • Some travel maybe required
Qualifications

Your Experience

  • 10+ years facilities operations experience, 5+ years experience in team management
  • Experience leading site services and programs and have broad knowledge in the areas of facilities management, including building MEP systems, EH&S and regulatory compliance
  • B.S. in Engineering or Construction Management or equivalent military experience required
  • Experience working as a facilities manager/chief engineer, and general site operations for a large campus, including critical systems operations 
  • Availability for 24/7 support for critical operations and events
  • Have great relationship-building, and collaboration skills
  • Experience negotiating contracts and preparing RFPs for various activities
  • Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical individuals
  • Possess strong vendor management skills
  • Excellent analytical and technical problem-solving skills
  • Experience communicating and presenting complex material effectively
  • Worked in high growth, complex tech environments


Additional Information

The Team

The Global Places & Security team’s mission is to act as a data-driven business enabler that ensures a safe, efficient, and inclusive workplace, protecting our people, property, and brand.  We constantly strive to make our work environments inspiring, productive, safe, and secure for our most valuable asset, our people.  We are dedicated to making sure we have the work and customer spaces and experience that accelerates our business growth.

Our Commitment 

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $134,600/yr to $217,800/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. 

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.

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