Customer Experience and Business Development
1 month ago
- Bonus based on performance
- Competitive salary
- Paid time off
Join Our Team as a Customer Experience Manager with Floor Coverings International
At Floor Coverings International, we're not just a flooring company; we're the #1 Customer-rated Flooring company in the country. With close to 300 locations spanning the United States and Canada, we've revolutionized the flooring industry with our unique shop-at-home model, making it possible for customers to get the perfect new floors without ever leaving their homes. We take pride in our exceptional service, and our 350,000+ satisfied customers give us an average rating of 4.7 stars.
As a Customer Experience Manager with Floor Coverings International, you play a vital role in the growth and expansion of our local franchise. A successful Customer Experience Manager will enable us to write more estimates and support our local marketing efforts.
This position is instrumental to build a 5-star Customer Journey process, starting from customer acquisition, through installation.
Qualifications:
- Full-time position with 40 hours per week
- 1-3 years of appointment setting and business development experience
- Guerilla marketing experience
- Proficient with technology, Salesforce experience a plus
- Outgoing and energetic personality, Position suits an extrovert well
Culture is a very important aspect of our company's success, and based on the following Core Values:
- Deliver what you promise
- Respect the individual
- Have pride in what you do
- Be open minded to possibilities and practice continuous improvement
- Engage in the community; make it fun
- Range $42-60k based on experience
- Performance Bonus available
- This location has operated for 15 Years, stable business
- Small Business Environment with Flexibility, Focus is on Results not Activity
- No Health Care or Retirement Benefits Currently available at this location
Join us in creating beautiful spaces for our valued customers while enjoying a dynamic and rewarding career as an Customer Experience Manager with Floor Coverings International.
Apply today and be a part of our success story
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