Customer Service Representative

4 weeks ago


Erie, United States Velocity Network Full time
Job DescriptionJob DescriptionDescription:

Customer Experience Representative


Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outbound sales calls. In addition, responsibilities will include providing exceptional customer service in the areas of bill inquiries, service issues, payments, and handling equipment returns.


Working Hours
The hours for this position are from 10:00 AM – 6:30 PM Monday - Friday.

Company Benefits

VNET offers an outstanding work environment and a competitive compensation and benefits package including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts/Section 125 Plan
  • 401(k) Savings Plan with a company match
  • Life Insurance
  • Short Term Disability Insurance
  • Paid Time Off
  • Sick Time
  • Paid Holidays
  • Employee Assistance Program
  • Free Parking
  • On-Site Fitness Facility

If you’re looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit


Requirements:

  • Two years of customer service experience and previous sales experience
  • Excellent communication skills
  • Ability to work independently with outstanding attention to detail
  • Ability to multitask


  • Erie, Pennsylvania, United States Country Fair Full time

    Position Overview:At Country Fair, our team members are the heartbeat of our operations, engaging with customers daily. This philosophy is not just a statement; it embodies our culture. As Customer Service Representatives, you will be the initial point of contact for our esteemed clientele, undertaking a diverse range of responsibilities to uphold our core...


  • Erie, United States C.A. Curtze Co. Full time

    Curtze Foodservice is a leading provider of food service solutions, dedicated to fostering and maintaining strong relationships with our valued customers, vendors, and staff. We are currently seeking a detail-oriented and proactive Customer Service Representative to join our team. If you thrive in a fast-paced environment, excel in multitasking, possess...


  • Erie, United States Career Concepts Full time

    Customer Service Representative A local Erie company is seeking a Customer Service Representative to join their team. In this role, you will be responsible for providing exceptional customer service by managing customer payments and performing clerical functions. The ideal candidate will have a background in exceptional customer service and be able to work...


  • Erie, United States Velocity Network Full time

    Job Type Full-time Description Customer Experience Representative Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outbound sales calls. In addition, responsibilities will include providing exceptional...


  • Erie, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...


  • Erie, United States Erie Insurance Group Full time

    **Customer Service Representative** **Location:** Erie, PA, US, 16530 **Division or Field Office:** Customer Service Division **Department of Position:** FNOL Contact Center Ops Dept **Work from:** Corporate Office, Erie, PA At Erie Insurance, youre not just part of a Fortune 500 company; youre also a valued member of a diverse and inclusive team that...


  • Erie, United States U-Haul Full time

    Location: 5010 Buffalo Rd, Northwest Harborcreek, Pennsylvania 16510 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • Erie, United States Vantage Healthcare Network Full time

    SIGN ON BONUS!!!! Erie Location Full-time customer service representative Vantage Home Medical and Equipment Services Looking for a team player who has good communication skills and can multi task This position will be waiting on the walk in clients and answering phones Previous work in customer service is preferred but not required. Apply in...


  • Erie, Pennsylvania, United States Country Fair Full time

    Become a Part of Our Team at Country FairAre you enthusiastic about delivering outstanding customer support? Do you possess a strong dedication to your work and take pleasure in assisting others? If this resonates with you, we invite you to consider a position as a Sales Associate at Country Fair. As the initial point of interaction for our esteemed...


  • Erie, United States Allstate Insurance: The Walling Agency Full time

    Job DescriptionJob DescriptionOur office is rapidly growing and we are looking to hire the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for...


  • Erie, Pennsylvania, United States Lake Erie Corral, LLC dba Golden Corral Full time

    Job SummaryWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. As a Host and Cashier, you will be the first point of contact for our guests and will play a critical role in creating a positive and memorable experience.Key ResponsibilitiesGuest Service:Greet guests warmly and offer a personalized...


  • Erie, Pennsylvania, United States VIA, Visually Impaired Advancement Full time

    VIA, Visually Impaired Advancement (formerly known as Olmsted Center for Sight) is seeking a dedicated Customer Service Representative to support our vital operations at the Erie VA hospital. This role plays a crucial part in ensuring smooth communication and efficient service delivery within a fast-paced healthcare environment. As a Customer Service...


  • Erie, Pennsylvania, United States ExpiviaUSA Full time

    Job Summary:ExpiviaUSA is seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...


  • Erie, United States VIMO INC Full time

    Job DetailsJob Location Erie, PA - Erie, PA Remote Type Fully Remote Position Type Full Time Salary Range $14.50 - $16.00 Hourly Job Category Customer Service Remote Customer Service Representative It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are...


  • Erie, Pennsylvania, United States Levin Furniture Full time

    About Levin FurnitureWe are a leading furniture retailer dedicated to providing exceptional customer service and offering a wide range of stylish and functional products.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing outstanding customer service,...


  • Erie, Pennsylvania, United States Northwest LLC Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Contact Center team as a Contact Center Specialist. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing multiple customer databases, and providing technical assistance as required.Key...


  • Erie, United States Remedy Intelligent Staffing Full time

    Job DescriptionJob DescriptionRemedy is honored to have been selected by a premier, quality driven manufacturer in Erie, PA as they embark on a search for a Customer Support Specialist. Internally known as a Technical Customer Support Specialist, this person will be responsible for providing best-in-class customer service for all product lines, with a focus...


  • Erie, Pennsylvania, United States DELTA SONIC CAR WASH Full time

    About the RoleAs a Store Hospitality Associate at Delta Sonic Car Wash, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to ensure that every customer receives personalized, fast, and friendly service.Key ResponsibilitiesPrepare food and beverages to meet customer needsProcess customer purchases...


  • Erie, Pennsylvania, United States Highmark Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at Highmark. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our clients and visitors.Key Responsibilities:Front Desk Support: Provide a warm and welcoming experience for all visitors,...


  • Erie, United States BLACKBURN'S PHYSICIANS PHARMACY Full time

    Job DetailsJob Location Blackburn's Erie - Erie, PA Job Category Customer Service Description At Blackburn's, we are always looking to strengthen our organization by adding the best available talent to our staff and retaining our valuable employees. We're seeking a Customer Service Representative in our Erie Office to service our customer's needs. Under...