Allstate Relationship Manager
2 weeks ago
Join Allstate - Skip Ivery as an Allstate Relationship Manager in Westerville, Ohio, providing exceptional customer service with a personal touch. At Allstate, we believe in building relationships that last and making a positive impact in the lives of our customers. Although this role is not remote, you'll be welcomed with open arms into a supportive team environment that values your contributions and encourages growth.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
Client Interaction: Serve as the primary contact for clients, addressing their inquiries, providing solutions, and offering personalized insurance options.
Policy Management: Review, update, and adjust insurance policies based on client needs and preferences.
Issue Resolution: Handle customer complaints and issues promptly and effectively to ensure customer satisfaction and retention.
Client Retention: Focus on building and maintaining strong relationships with clients to promote loyalty and trust in the company.
Documentation: Maintain accurate records of client interactions, policy changes, and service requests for future reference.
Continuous Training: Stay informed about industry trends, product updates, and company policies to deliver accurate and up-to-date information to clients.
Requirements
Experience: Previous experience in customer service or a related field is required.
Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients and team members.
Customer-Centric: A strong focus on delivering exceptional customer service and building positive relationships.
Professionalism: Represent the Allstate brand with integrity and professionalism in all interactions.
Reliability: Consistent attendance and reliability to meet the needs of our clients and team.
Local Candidates: Must be located in or near Westerville, Ohio for in-person client interactions.
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