Assistant Director

1 month ago

Palm Beach Gardens, United States KidStrong Palm Beach Gardens Full time
Job DescriptionJob DescriptionWHAT IS KIDSTRONG?
At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone accelerator for kids walking through 11 years old. We help parents discover their childs superpowers and build future-ready kids who are confident making friends running the playground and raising their hands high in the classroom. In other words kids who will win at life

ROLE:
KidStrong Assistant Directors are the second in command when it comes to the center. Its the responsibility of the Assistant Director to work closely with the Director on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant Director is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members.

RESPONSIBILITIES:

CENTER OPERATIONS
  • Understand the centers key KPIs and financials to make informed and responsible business decisions.
  • Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
  • Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
  • Daily, Weekly, and Monthly cleaning and maintenance of the center
  • The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center.
  • Communicate any Coach schedule changes using appropriate scheduling and communication platforms.
  • Schedule and sell KidStrong events such as camps and parties, to maximize center profitability.

SALES
  • Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool.
  • Finalize sales and bookings that are generated through online self-sign-up flow.
  • Source and attend local events to increase brand awareness, and drive incremental leads and memberships.

LEADERSHIP
  • Partner with the Director on onboarding, managing, training, and evaluating coaching candidates.
  • Manage and support the ongoing professional development of staff through LearnUpon.
  • Communicate professionally with co-workers in slack and Email, including periodic checks of messages when not in centers.

COACHING
  • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years-old approximately as required by business demands.
  • Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it.
  • Use the KS Coaches App to record data and provide data (attendance, awards, etc.).
  • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
  • Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
  • Approximately 5-10 coaching hours per week

THE ROLE & SCHEDULE
  • We are looking for individuals with a passion for children. A background in coaching, athletics, or experience working with kids ages 15 months - 11 years old is preferred.
  • KidStrong Assistant Director would focus on coaching children on brain, physical, and character development that stems from evolving monthly curriculum.
  • Sales experience is desirable.
  • Ideal candidate must also be comfortable speaking to parents/guardians regarding the why behind the KidStrong curriculum and cultivate relationships with KidStrong families.
  • Set schedules for the coaching staff.
  • Assess and evaluate center coaches' performances and execution.
  • Our classes run typically weekdays 9 am -11 am and evenings until 7 pm, and weekends are typically from 8 am through lunch/noon.
  • Opportunity for a flexible work schedule depending on studio needs.
  • Additional opportunity to increase scheduled hours through private party coaching hours.
  • Prior experience as a pediatric OT/PT is a plus, but not required

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