Director of Outlets
2 weeks ago
Description
The F&B Director of Outlets is responsible for directing and organizing the activities and services of the resort’s food and beverage outlets (Honeybelle, In-Room Dining, pool bar, Spa Café, Market Place). Supports and Manages these Resorts Outlets while working closely with the Outlet Managers, Assistant Outlet Managers, Director of Food and Beverage, and other resort departments.
The Director of Outlets at PGA National Resort responsibilities:
Responsible for short and long-term planning of Outlets, including Honeybelle, In-Room, and Pool dining
Ensure effective hiring, training, development, promotion and continuous reinforcement of all staff
Lead and coach the team towards achieving “Championship” guest service and employee satisfaction results
Full understanding of Associate engagement and accountability
Assist with the development and implementation of creative strategies for revenue enhancement and cost containment, labor controls, etc.
Assist in the development and recommendations of the budget, marketing plans and objectives.
Manage within those approved plans
Responsible for maintaining a high energy, positive, professional appearance
Plan, coordinate & manage special events and holiday functions
Ability to take the initiative to run the outlets as a free-standing entity
Must be able to work a flexible shift, weekends, holidays
Must have Florida Food Handlers and Alcohol compliance certifications or obtain within 30 days of hire
Qualifications
:
Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.
3-5 years’ experience in Food & Beverage Senior Management role in a Resort.
A true desire to understand and anticipate the needs of others in a fast-paced multi-Outlet environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge, including a working knowledge of point-of-sale systems (Micros) and Microsoft Office products
Extremely detail oriented and organized
Possess proven leadership skills
Possess strong food and beverage knowledge.
Beverage knowledge should include wine, spirits and beer
Hotel experience with operating multiple Outlets and Bars and a thorough understanding of restaurant service
Reasoning Ability : Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills and Abilities:
Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Source: Crescent Hotels & Resorts
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