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Parts & Accessories Sales Associate

2 months ago

Fond du Lac, United States Fondy Powersports Full time
Job DescriptionJob Description

Fondy Powersports is looking for an enthusiastic Parts and Accessories employee to join our team. Applicants interface with customers directly (walk-in, telephone, online) to help determine their needs and supply them accordingly. Additionally, engage with the sales and service department to ensure those parts and accessories needs are being met in a prompt and timely manner for our customers. This would be a great step up for someone currently employed at an auto dealership or big box retailer store (AutoZone, O'Reilly, NAPA, Advanced Auto Parts).  If you're a powersports fanatic with excellent customer service skills, this job is for you

GUARANTEED TWO DAYS OFF IN A ROW PER WEEK

Work Days: Tuesday-Saturday

RESPONSIBILITIES:

  • Greet customers immediately, in a courteous and friendly manner
  • Share with customers your knowledge of the of "Good, Better and Best" products that we sell
  • Staying up-to-date with our power sports gear brands and product knowledge
  • Maintain and deliver awesome, personal & useful support to potential or existing customers who contact us
  • Ensure customers are satisfied with their buying experience
  • Recommend related parts which may be required
  • Attempt to locate rare parts
  • Ability to work with several customers at once, while maintaining individual customer satisfaction
  • Handle online and telephone transactions quickly and courteously
  • Alert customers of any sales, specials or new merchandise
  • Accept payments for merchandise and keep cash register drawer accurate
  • Other duties as assigned

 

QUALIFICATIONS:

Outgoing, friendly personality and superior communications/customer service skills. Knowledge of Power Sports industry is a plus.

  • Connects with customers in a friendly manner
  • Confident answering calls, entering orders in computer system
  • Confident in selling to customers and to allow the customer to make an informed buying decision.
  • Always show a positive attitude and be a genuine team player.
  • Takes ownership of the customer's experience by carrying out assignments that allow the dealership to leave a positive impression with the customer.
  • Willing to work Saturdays
  • Can lift up to 50 Lbs.

BENEFITS:

  • EXTREMELY COMPETITIVE Compensation 
  • Health, Dental, and Vision after probationary period
  • 401K w/ company match for eligible employees
  • 2 Consecutive days off each week
  • 10 Days PTO on day 1