Ad Tech Operations Specialist

4 weeks ago

Syracuse, United States Impel Full time
Job DescriptionJob DescriptionDescription:

Ad Tech Operations Specialist

This position can sit in our Syracuse, NY office or remote.


Reports to

Revenue Operations Manager


Key Partnerships

Finance/Accounting/Implementation/Product/Customer Success/Sales


Mission & Vision

Impel offers automotive dealers, OEMs, and third-party marketplaces the industry’s most advanced AI-powered customer lifecycle management platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint. Impel’s fully integrated platform works seamlessly with all major website, CRM, and DMS platforms. To date, the company has delivered 19 billion shopper interactions, influencing more than $5 billion in Sales and Service revenue across 51 countries. To learn more about Impel, visit impel.ai.


Job Summary

As an Ad Tech Operations Specialist you will be responsible for supporting all functions related to Ad Tech at Impel which includes client onboarding, ramp-up, troubleshooting, business reviews & performance analysis. Must be detail-oriented, able to multitask and work independently in a fast-paced environment. You will also be working cross-functionally across multiple teams to play an instrumental role in all Ad Tech related tasks. You will collaborate effectively with vendors to ensure an efficient flow of communication. You will actively participate in efforts to streamline processes & improve products whenever possible.


Our Values

Relationships – We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.

Grit – We approach every activity and opportunity with tenacity and tireless execution.

Results – We achieve success for our partners and take personal accountability for everything we do.

Energy – We never settle, we constantly seek out new ideas with ambition and enthusiasm.

Inventiveness – We lead with curiosity, which drives us towards continuous learning and innovation.

Passion – We share an entrepreneurial spirit that inspires us to go above and beyond everything we do.


Essential Functions of the Job

  • Support cross-functional teams with resources related to client ad campaign setup/support
  • Ensure all operations are carried out in a cost-effective way (in conjunction with Revenue Operations)
  • Improve operational management processes and best practices by identifying potential problems and working to find solutions in order to increase efficiency and revenue
  • Support relationships with third-party vendors and contractors
  • Maintain accurate and organized documentation of Ad Tech processes & best practices
  • Maintain constant communication with management & vendors
  • QA digital advertising campaigns
  • Support technical implementation of campaigns & update documentation to reflect any changes in the implementation process
  • Monitor campaign performance on a daily, weekly & monthly basis
  • Audit campaigns on a regular basis to ensure proactive troubleshooting of campaign issues

Other

  • Maintains confidentiality of work-related issues, records, and company information.
  • Demonstrates a commitment to Diversity, Equity and inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating change.


Requirements:

Qualifications:

  • Bachelor’s degree in accounting, finance, or closely related field preferred
  • 2+ years professional experience in Digital Advertising Operations
  • Highly proficient with MS Excel or Google Sheets, Salesforce Sales Cloud
  • Strong attention to detail and adherence to process

  • Ad Tech Operations Specialist

    4 weeks ago

    Syracuse, United States IMPEL Full time

    Ad Tech Operations Specialist This position can sit in our Syracuse, NY office or remote. Reports to Revenue Operations Manager Key Partnerships Finance/Accounting/Implementation/Product/Customer Success/Sales Mission & Vision Impel offers automotive dealers, OEMs, and third-party marketplaces the industry's most advanced AI-powered customer lifecycle...

  • Integration Specialist

    3 months ago

    Syracuse, United States Stark Tech Full time

    Job DescriptionJob DescriptionAdvance your career with the Stark Tech team. We'll shape your future together!Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide...

  • Fire & Security Systems Specialist

    5 days ago

    Syracuse, New York, United States Stark Tech Full time

    Fire & Security Service SpecialistWe are seeking a skilled Fire & Security Service Specialist to join our team at Stark Tech. As a key member of our team, you will be responsible for the installation, maintenance, and repair of fire alarm and security systems in commercial properties.Key Responsibilities:Install, test, and maintain fire alarm and security...

  • Customer Support Specialist

    1 week ago

    East Syracuse, New York, United States PDS Tech Full time

    Position Overview:As a Customer Support Specialist, you will deliver outstanding pre-sale and post-sale assistance to our clients, ensuring they receive the necessary guidance with product inquiries, availability, and delivery processes.Key Responsibilities:1. Deliver exceptional support to customers, aiding them in finding local service providers.2. Assist...

  • Operations Specialist

    1 week ago

    Syracuse, United States Syracuse University Full time

    The Operations Specialist will employ sound judgment and good decision-making to manage day-to-day departmental operations, processes, and procedures for the Mathematics department. They will maintain big-picture view of department and College-level Operations Specialist, Operations, Specialist, Faculty, Staff, Skills, Manufacturing, Education

  • Operation Specialist

    3 weeks ago

    Syracuse, United States Syracuse University Full time

    The operations specialist will support Project Advances Business & Budget Manager by overseeing and performing advanced accounting functions, providing guidance and oversight to 4 FT business office staff, temp and work study employees, resolving pa Payment Processing, Business Operations, Specialist, Business Manager, Program Director, Operations, Education

  • Operations Specialist

    1 week ago

    Syracuse, United States Delta Sonic Full time

    Join Our Award Winning Team!With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Members...

  • Operations Specialist

    3 months ago

    Syracuse, United States Delta Sonic Full time

    Join Our Award Winning Team!With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Members...

  • Travel Surgical Technologist

    2 days ago

    Syracuse, New York, United States Supplemental Health Care Full time

    Job Description**Job Title:** Operating Room Tech - Clinic**Job Type:** Travel**Location:** Syracuse, New York**Job Description:**We are seeking a skilled Operating Room Tech to join our team at a leading healthcare facility in Syracuse, New York. As a key member of our surgical team, you will be responsible for providing high-quality patient care and...

  • Clinical Specialist for Medical Device company

    2 months ago

    Syracuse, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionBlue chip medical device manufacturer is looking to fill a "clinical specialist" position. They have a great compensation plan, extensive healthcare and retirement benefits packages (401k, pension and stock). Company will also pay for your car, gas, expenses, cell phone, laptop, etc. Superior leadership and extensive support...

  • Clinical Specialist for Medical Device company

    3 months ago

    Syracuse, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionBlue chip medical device manufacturer is looking to fill a "clinical specialist" position. They have a great compensation plan, extensive healthcare and retirement benefits packages (401k, pension and stock). Company will also pay for your car, gas, expenses, cell phone, laptop, etc. Superior leadership and extensive support...

  • HVAC Controls Technician

    3 months ago

    Syracuse, United States Stark Tech Full time

    Job DescriptionJob DescriptionAdvance your career with the Stark Tech team. We'll shape your future together!Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide...

  • Environmental Operations Specialist

    6 days ago

    Syracuse, New York, United States Clean Harbors Full time

    About the RoleClean Harbors is seeking a highly skilled Environmental Operations Specialist to join their team in Syracuse, NY. As a key member of the Field Service Branch, this individual will be responsible for operating light and heavy-duty trucks and equipment at customer sites, ensuring the safe and efficient execution of environmental operations.Key...

  • Technical Support Specialist

    1 day ago

    East Syracuse, New York, United States US Tech Solutions Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at US Tech Solutions. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • HVAC Service Technician

    3 months ago

    Syracuse, United States Stark Tech Full time

    The Field Service Technician reports to the Service Manager and is an hourly, full-time position. S/he is a member of the RLKS Field Service team, whose responsibility is to ensure all customer requests are identified and addressed in a prompt, accurate, and professional manner with safety with the end customer always top of mind. This is a vital position...

  • HVAC Controls Technician

    1 week ago

    Syracuse, United States Stark Tech Group Full time

    18.00-46.34 per hour | Syracuse, NY, USA | Hourly | Integration | Full Time Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer...

  • Reception Operations Specialist

    1 week ago

    Syracuse, New York, United States IMPEL Full time

    Position Title: Reception Operations SpecialistReports To:Chief Human Resources OfficerCollaborative Relationships:Human Resources, Executive Team, External Clients/VendorsCompany Overview:Impel is at the forefront of providing automotive dealers, OEMs, and third-party marketplaces with a cutting-edge AI-driven customer lifecycle management platform. Our...

  • Logistics Operations Specialist

    6 days ago

    Syracuse, New York, United States RXO, Inc. Full time

    Accelerate Your Career in LogisticsRXO, Inc. is a leading provider of transportation solutions, leveraging cutting-edge technology to revolutionize the industry. Our extensive network and commitment to overcoming challenges set us apart. We focus on creating more efficient ways for shippers and carriers to move goods across North America.The Logistics...

  • Event Operations Support Specialist

    1 week ago

    Syracuse, New York, United States ASM Global Full time

    Company Overview: ASM Global is a leader in venue management, providing exceptional experiences at events worldwide.Position Summary: As an Event Operations Support Specialist, you will play a crucial role in ensuring the seamless execution of events. Your responsibilities will include:Event Setup and Breakdown: Assist in preparing the venue for various...

  • RAD - IR Tech

    2 months ago

    Syracuse, United States Travel Nurse Across America Full time

    Description We are looking for IR Technologists (IR Tech) for an immediate travel opening in Syracuse, NY. The right IR Tech should have 1 year of recent acute care experience. Read below for more requirements. As an IR Tech, you will be responsible for operating the fluoroscopic equipment and assisting the physicians with minimally invasive, image-guided...