Current jobs related to Dispatcher - Beltsville Branch - Beltsville - LEN THE PLUMBER LLC
-
HVAC Service Technician
2 weeks ago
Beltsville, Maryland, United States CroppMetcalfe-Beltsville - Service Experts Full timeJob SummaryCroppMetcalfe-Beltsville - Service Experts is seeking a skilled HVAC Service Technician to join our team. As a Service Technician, you will be responsible for performing diagnostic and service work on residential and commercial HVAC equipment and accessories.Key ResponsibilitiesPerform routine maintenance and equipment cleaning as needed or...
-
HVAC Service Technician
3 weeks ago
Beltsville, United States CroppMetcalfe-Beltsville - Service Experts Full timePosition Title: Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and...
-
HVAC Service Technician
2 weeks ago
Beltsville, United States CroppMetcalfe-Beltsville - Service Experts Full timeJob DescriptionPosition Title: Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our...
-
HVAC Service Technician
2 weeks ago
beltsville, United States CroppMetcalfe-Beltsville - Service Experts Full timeJob DescriptionPosition Title: Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our...
-
Service Manager for Plumbing and HVAC
4 months ago
Beltsville, United States Superior Mechanical Services, Inc Full timeJob DescriptionJob DescriptionJourneyman Plumbing License (Master License is preferred) and documented management training as well as prior experience of service department management, working knowledge of commercial plumbing and HVAC systems, working knowledge of Backflow Testing requirements, working knowledge of excavation operations and OSHA...
-
Lead HVAC Installation Specialist
2 weeks ago
Beltsville, Maryland, United States CroppMetcalfe-Beltsville - Service Experts Full timeJob SummaryCroppMetcalfe-Beltsville - Service Experts is seeking a highly skilled and experienced Lead HVAC Installation Specialist to join our team. As a key member of our installation team, you will be responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories.Key ResponsibilitiesInstall...
-
Work Order Clerk
1 week ago
Beltsville, Maryland, United States NVE Inc Full timeNVE Inc is seeking a highly skilled Work Order Clerk to support our operations and maintenance team at a Beltsville, MD facility. As a Work Order Clerk, you will be responsible for managing work requests, dispatching technicians, and providing excellent customer service. The ideal candidate will have strong interpersonal skills, be able to work...
-
SUPERINTENDENT - Beltsville
1 month ago
Beltsville, United States Griffin Dewatering Corporation Full time $30 - $34Job DescriptionJob DescriptionFounded in 1934, Griffin Fluid Management is the leader in dewatering and groundwater control. We are guided by an unwavering commitment to our core values and we aim to lead the dewatering and groundwater control industry through a continual improvement process, leading to our profitable growth. We diligently cultivate...
-
Lead HVAC Installer
3 weeks ago
Beltsville, United States CroppMetcalfe-Beltsville - Service Experts Full timePosition Title: Lead InstallerReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: InstallationLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our...
-
Lead HVAC Installer
2 weeks ago
Beltsville, United States CroppMetcalfe-Beltsville - Service Experts Full timeJob DescriptionPosition Title: Lead InstallerReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: InstallationLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our...
-
Lead HVAC Installer
2 weeks ago
beltsville, United States CroppMetcalfe-Beltsville - Service Experts Full timeJob DescriptionPosition Title: Lead InstallerReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: InstallationLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our...
-
Work Order Clerk
1 week ago
Beltsville, Maryland, United States NVE Inc Full timeNVE Inc is seeking a highly skilled Work Order Clerk to support our operations and maintenance team at a Beltsville, MD facility. As a Work Order Clerk, you will be responsible for managing work requests, dispatching technicians, and providing excellent customer service. The ideal candidate will have strong interpersonal skills, be able to work...
-
Transportation Specialist
2 weeks ago
Beltsville, Maryland, United States Brinks Full timeJob Summary:As a CDL Driver at Brinks, you will be responsible for maintaining the safety, security, and control of the armored vehicle at all times. This includes guarding the Messenger during the pickup and delivery of liability, reporting any issues or incidents to dispatch, and maintaining radio communication with the branch and/or dispatch personnel.Key...
-
Administrative Assistant
2 weeks ago
Beltsville, Maryland, United States NVE Inc Full timeJob SummaryNVE Inc is seeking a highly skilled Administrative Assistant to support our operations and maintenance team at our Beltsville, MD facility. As a Work Order Clerk/Administrative Assistant, you will be responsible for managing work requests, dispatching technicians, and providing administrative support to our team.Key ResponsibilitiesAssist the...
-
Cyber Security Specialist
3 days ago
Beltsville, Maryland, United States Peraton Full timeCyber Incident Handler Job DescriptionPeraton is seeking a skilled Cyber Incident Handler to join our team in Beltsville, MD. This role will be part of our Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program, providing leading cyber and technology security experience to enable innovative, effective, and secure business...
-
Work Order Clerk
4 months ago
Beltsville, United States NVE Inc Full timeCompany Description Want to join one of DC's fastest growing companies? NVE is seeking talented individuals who are dedicated to our company core values, vision and mission. Our employees are critical to our overall success, and our diversity makes us stronger and more creative for the agencies we serve. NVE has been in business for over 20 years and we have...
-
Lead HVAC Installer
3 weeks ago
Beltsville, MD, United States CroppMetcalfe-Beltsville - Service Experts Full timePosition Title: Lead InstallerReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: InstallationLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our...
-
HVAC Service Technician
3 weeks ago
Beltsville, United States Disability Solutions Full timePosition Title: Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and...
-
HVAC Service Technician
4 weeks ago
Beltsville, United States Service Experts Full timePosition Title: Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: CroppMetcalfeLocation Address: 5301 Holland Dr, Beltsville, MD 20705Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and...
-
Hospice RN Administrator
3 days ago
Beltsville, United States Heartland Hospice Full timeOur Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...
Dispatcher - Beltsville Branch
4 months ago
Dispatcher - High Volume Service Team - Full Time / Hourly
JOIN THE LEN THE PLUMBER HEATING AND AIR TEAM
NOTE: BRANCH LOCATION: BELTSVILLE MD - This is a Full Time Hourly position - This position is an in-office position, and will include 7am - 330 pm, afternoon and evening shifts. No overnights. Will also include at least one weekend Saturday & Sunday 7:00AM - 5:00PM per month.
If you possess a positive and enthusiastic approach to customer service, we want to talk to you You must be smart, independent, able to make decisions, and able to multi-task in a fast-paced, high-volume, customer service-focused office environment located in our Baltimore, MD location
This is a full-time hourly position with a quarterly performance bonus. The perfect candidate must have flexibility with your schedule, this includes day shifts, evenings until 9 pm, and weekend day shifts in rotation.
Essential Job Functions:
- Maintain the service technician schedules and dispatches technicians as service calls are completed
- Schedule technicians return trips with customers to complete jobs after the arrival of parts
- Maintain on-call schedule for service technicians and after-hours service procedures
- Enter service calls, schedule calls, and generates call debriefing with technicians daily
- Maintain customer database, ensuring complete, accurate, and updated entry of information
- Respond to customer inquiries regarding company schedule and requested lead times, equipment service, service invoicing, and general inquiries
- Respond to service technician's requests online and by phone
- Schedule follow-up preventative maintenance service appointments
- Review and complete service work orders for accuracy
- Prepares invoices and timecards for processing
- Participate in all company-sponsored training classes
- Effectively manage conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently
Qualifications:
- Minimum 2 years of experience in Customer Service, strong Admin & computer skills.
- Geographical knowledge of service area and/or map reading skills
- Advanced communication and customer service skills
- Experience in using Microsoft Word and Excel
- Must be detail oriented, have great follow-up, and can multi-task
- Ability to pass a background check and drug screen
Experience/Education:
- High School Diploma or equivalent
Compensation:
- Based on experience
Benefits:
- Competitive Dental, Vision, and Healthcare Plans
- 401(k) matching
- Short-Term and Long-Term Disability
- Life Insurance
- PTO
- Paid Holidays
- Bonus eligibility
- Employee Assistance Program (EAP)
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
#ZR