ServiceNow QA Analyst
3 weeks ago
Location: Plano, TXJob responsibilities:
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
- Participate in the full story life cycle, working within broadly defined parameters, including estimation, test plan execution and software quality needs.
- Writing and executing test plans, designing, and developing test tools, debugging and reporting code bugs and pushing quality upstream
- Experience working effectively with teams and stakeholders to develop relationships and achieve common goals.
- Proficiency in a business function and some understanding of the broader business context
- Understands the Product Functional knowledge and advises team on Functional Impacts.
- Develop and maintain automated scripts and manual regression test plans for a variety of interfaces. Develop and maintain automation frameworks consisting of functional libraries while adhering to coding standards.
- Analyzes scripts and performs code reviews of automated scripts. Reports results of automated scripts in test management tools. Provides updates on automation progress and custom reporting as requested.
- Evaluate current procedures and practices for accomplishing the assigned work functions objectives to develop and implement improved procedures and practices and to ensure compliance with required standards
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Hands-on practical experience in system design, application development, testing, and operational stability
- Proficient in coding in one or more languages
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
- 8+ years of Quality Assurance in IT with significant experience in leading software development testing efforts as added advantage
- Comprehensive knowledge of testing methodologies and application debugging from a technical and business perspective
- Agile Testing Experience in an agile development environment (e.g., SCRUM/XP/Kanban) with experience writing acceptance criteria for user stories.
- Proficiency to define highly complex automated test cases and scenarios.
- Experience with web/rest services automation testing tools to include (but not limited to) JMeter, SOAP UI, Rest Assured etc
- Experience with defect tracking/management software and the ability to formulate metrics
- Manage/organizing Test artifacts for each Product testing Iteration.
- Experience with any scripting language like Java/JavaScript, Junit/TestNG, BDD, Gradle, IntelliJ/Eclipse and GIT.
- Knowledge with performance and load testing tools to include (but not limited to) JMeter, LoadRunner is a nice to have
- Experience in ServiceNow or ITSM business process is a nice to have
- Working knowledge of Database, ability to write basic SQL queries a plus.
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