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Warehouse Supervisor
2 months ago
Job Overview:
The Warehouse Supervisor is tasked with leading the operational activities during their designated shifts, ensuring efficient inventory management and distribution in line with customer requirements. This role requires a focus on exceptional customer service, the ability to lead and motivate a team effectively, and a commitment to maintaining high standards of safety and organization within the warehouse.
Duties and responsibilities:
- Ensure operational productivity and effectiveness levels are set, maintained and continuously improved.
- Collaborate across departments to ensure the highest level of customer service to internal and external partners.
- Capture, review and analyze KPIs (Key Performance Indicators) reports in a timely manner to ensure complete understanding of what affects productivity.
- Develop strong communication channels within the departments and across the operation to ensure a smooth transition from one shift to the next.
- Provide continuous direction to Associates regarding proper work methods to help increase Associate performance and business productivity.
- Engage, develop and motivate Associates in order to drive high performing individuals and teams. Administer progressive discipline to change behavior of substandard performers.
- Manage a safe and clean workplace by reinforcing accepted Company policies regarding housekeeping and safety. Promote Safety and Good Housekeeping Practices on a daily basis.
- Inspire and foster an environment where diverse backgrounds are respected and valued.
- Work with Operations Manager to forecast staffing needed to ensure workload demands are established to execute productivity.
- Responsible for the daily reconciliation and accurate reporting of assigned associates’ hours. This includes the accurate recording of Production Data into a daily production report.
- Perform other duties as assigned.
Qualifications:
- Education: Bachelor’s degree preferred.
- Experience: At least two years of experience supervising 10 to 30 hourly associates in a warehouse or similar environment.
- Distribution experience requires.
- Strong leadership and team motivation skills.
- Effective communication and public relations.
- Ability to coordinate team activities efficiently.
- Detail-oriented.
- Proficient in MS Word and Excel.
- Bilingual in English and Spanish.
- Capable of standing and walking for long periods.
- Valid Driver’s License and reliable transportation preferred.
- Flexible to work various shifts as needed.
Physical Demands:
- Supervisory Presence: Regular walking and standing to oversee warehouse operations, inspect inventory, and monitor staff performance.
- Manual Handling: Occasional lifting, moving, and carrying of goods and equipment, which may involve weights up to 50 pounds.
- Climbing and Reaching: Use of ladders or climbing equipment to access stored items or oversee operations, as well as reaching for items stored at various heights.
- Computer Use: Frequent use of computers and handheld devices for inventory management, scheduling, and communication, necessitating manual dexterity.
- Environmental Exposure: Work may involve exposure to warehouse environments, outdoor conditions, and all types of weather while managing operations in the yard.
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