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Donor Services- Associate

3 months ago

Oak Brook, United States Lions Clubs International Full time
Job DescriptionJob Description

We’re in the business of Good

Lions Clubs International Foundation (LCIF) is the charitable arm of Lions Clubs International, the world’s largest service club organization. Serving more than 1.4 million Lions, working with 47,000 clubs in 200-plus countries globally, LCIF has funded humanitarian service to build a more promising future for citizens of the world.

Since 1968, LCIF has awarded more than $1 billion in grants, helping combat vision problems, provide valuable life skills to youth, respond to major catastrophes, and build programs to address the needs of at-risk and vulnerable populations. LCIF is also working to reduce the prevalence of diabetes and improve the quality of life for those living with the disease. In addition, the foundation is expanding its global causes to include childhood cancer, hunger and the environment while raising funds to empower even more service from Lions.

As the challenges facing our world increase, so must our capacity to combat them.

These are not things that any one Lion, club or district can do alone. But together, we can. We are currently looking for a Donor Services Associate to join our team and rise to the challenge of empowering service.

 

Position Highlights: 
Ensures high-quality donor stewardship by executing timely and accurate Donor Services transactions. Collaborates across multiple areas of the department. Provides general support for donor entry, donor assistance, recognitions and fulfillment among other duties.

 

What You’ll Do:

  • Collaborate across multiple teams to ensure timely and efficient processing of donations.  Performs a wide variety of clerical duties supporting donor stewardship efforts.
  • Generate and proof daily, weekly, and/or monthly vendor fulfillment reports for all LCIF recognitions. Prepare, process, and package recognition, and inventory orders.
  • Assists with donation data entry and recognition requests from various sources.
  • Works closely with the accounting department to identify all LCIF donations and required backup.
  • Operate in various financial databases to confirm donations, retrieve transaction reports and reconcile donation activity.  Researches, validates, and enters data from various sources into appropriate application/database.
  • Receive recognition requests, correspondence and telephone calls (occasionally in-person contact) to process requests, resolve routine problems and answer inquiries which may require some research.  Refer complex problems and inquiries to more senior staff, and/or management.  Follow up on routine inquiries and problems.
  • Provides support/coverage for Donor Services department staff with above duties related to staff vacations, sick days, etc. and as directed.
  • Consistently meet performance goals and expectations.



We’re Looking for Someone With:

  • High school diploma or equivalent.
  • Detail oriented, organized and ability to follow oral and written instruction and keep accurate records.
  • Ability to learn new processes and rapidly adapt to changing priorities and requirements.
  • Comfort with operating in multiple different databases and technical solutions
  • Multi-tasking skills
  • Ability to lift up to 50 lbs.
  • Strong initiative and analytical ability
  • Knowledge of Microsoft Office Suite, SAP, Inventory Management systems, and ecommerce platforms



Why You’ll Love Working Here:

Lions Clubs International has excellent benefits for you and your family. We believe in a balanced work-life and have programs and benefit plans to support our employees, such as:

  • Three weeks paid time off plus time off for volunteering
  • Flexible and hybrid work schedules
  • Comprehensive medical, dental, vision and life insurance plans
  • Flex spending accounts for medical and dependent care
  • 401K with employer match
  • Reimbursable training
  • Casual dress


Diversity, equity and inclusion are at the core of who we are. Diverse and inclusive teams have a positive impact on the work we do, and we know that having varied perspectives helps generate innovative ideas to solve complex problems in an ever-changing world. 

Lions Clubs International Is an Equal Opportunity Employer

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