Crisis Residential Program Manager

1 month ago

Davenport, United States Vera French Community Mental Health Center Full time
Job DescriptionJob Description

JOIN OUR TEAM

Are you looking to make a real difference in the lives of others? Vera French is looking for a Program Manager for our Crisis Stabilization. The Program Manager is responsible for providing leadership and guidance in the development, implementation, and evaluation of all crisis stabilization residential services, as well as working with clients in assigned locations to provide resources and referrals to connect them to appropriate services they are eligible for. Responsible for the management and day-to-day operations of the Crisis Residential program

WHAT YOU'LL DO:

  • Oversee the day-to-day operations of the CSRS program in accordance with IAC Chapter 24, COA and other applicable regulations; monitor standards and regulations to ensure that the program meets criteria of accreditation bodies, rules and regulations.
  • Assume responsibility for the crisis residential services facility:
    • Work with on-call personnel to provide staffing coverage as required.
    • Establish a system that ensures a safe working environment for all.
    • Perform on-call duties as assigned.
  • Establish necessary policies and procedures to coordinate treatment and support services as required.
  • Review outpatient records for new clients, and other clients as assigned. Determine if appropriate referrals have been made, and if not provide outreach to clients to see if assistance with linkage to other appropriate services/supports is desired. If so, work with clients to obtain these resources.
  • Manage the recruitment and retention of the crisis residential services personnel:
    • Supervise and evaluate staff performance, ensure competency of all personnel.
    • Lead team meetings.
    • Provide and/or coordinate training as needed.
  • Participate regularly in departmental and staff meetings, and serve on program or organizational committees as time and workload permits.

WHAT YOU'LL NEED:

  • Bachelors Degree required with 5 years Crisis experience OR
  • Masters Degree with 2 years Crisis experience
  • Ability to assess, plan, provide and evaluate mental health services.
  • Knowledgeable about community, state and federal financial, health and social policy regulations and programs

WHO YOU ARE:

  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.

Share Our Values: We are united by our shared values of community service, compassion, empowerment, respect, resourcefulness and professionalism.

Make an Impact: Our mission is to enhance the mental health of all in our community by providing quality, accessible and comprehensive care. Our Direct Support Staff work one-on-one with our clients to reach their short-term goals and ultimately reintegrate the individuals back into the community.

Learn and Grow: Vera French offers various in-house training opportunities CPR, Medication Management and other trainings through our learning management system. To encourage our staff to continue their education, Vera French also offers a Tuition Reimbursement and Loan Repayment program for all employees after one year of employment.

WHAT WE OFFER:

  • Group Health, Dental and Vision insurance
    • Wellmark Blue Cross/Blue Shield health insurance
    • Delta Dental - dental and vision insurance
  • Employer paid life Insurance, AD&D, LTD through Mutual of Omaha
    • Supplemental life insurance, short term disability available
  • 401(k) with employer contribution & matching
    • Employer contribution 3% of annual salary, vested day one
    • Employer matching 25% of every dollar put in by the employee, up to 6%
  • Tuition Reimbursement & Loan Repayment Program
    • Every employee (full-time or part-time) is eligible after one year of service
  • Supplemental Critical Illness and Accident Coverage through Mutual of Omaha
  • Paid time off
    • Nine paid holidays per year
    • Nine paid sick days per year accrued on a payroll basis
    • 2 weeks of vacation accrued on a payroll basis

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