Patient Service Specialist

3 weeks ago


Murphy, United States Tryon Medical Partners Full time
Job DescriptionJob Description

Patient Service Specialist

Job Summary: This position provides support with the intake and processing of patients presenting for care, and other relative activities.

(This is a full-time position that will support our Huntersville location Monday - Friday 8 am to 5 pm)

Primary Job Responsibilities/Tasks may include, but not limited to:  

  • Schedule appointments in athenaNet. 
  • Prepare new patient charts and/or paperwork at patient presentation.
  • Greet patients and visitors in a professional and welcoming manner.  Communicate with patient during visit as necessary.
  • Accurately perform registration process.
  • Ensure all requirements and fields are satisfied and complete.
  • Ensure patient is registered and educated on patient portal usage; distribute marketing materials as necessary.
  • Collect co-payments, outstanding balances, pre-payments, payment plans at Check-In according to organizational financial policies, provide receipt of payment.
  • Create Credit Card on File Contracts at Check-In.
  • Collect deductible, co-insurance, and payment for services not covered by insurance at Check-Out.
  • Work “Day End Review” report.
  • Answers inbound and/or makes outbound telephone calls as assigned and appropriately directs callers.
  • Schedule follow-up appointments.
  • Reconcile, balance, and close batches daily.
  • Accurately record messages
  • Educate patients accurately and completely including utilizing the Patient Portal.
  • Document appropriately within athenaNet to ensure regulatory requirements are met.
  • Monitor and check assigned Athena boxes and other assigned boxes for coverage.
  • Work at different Tryon office locations as needed.
  • For upcoming appointments without insurance on file or have Medicaid attempt to call patient two days prior in order to collect and verify insurance.
  • Verify eligibility and benefits for all patients daily.
  • Other duties as assigned.

Requirements:

  • Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required.  Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
  • Completion of TB test will be required.

Education:

  • High school diploma; some college preferred

Experience:

  • Minimum of one-year medical office or healthcare facility experience 
  • E.H.R. and Scheduling experience
  • Experience serving customers in person and on the phone

Physical Requirements:

  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds in handling patients, equipment and supplies.
  • Dexterity in hands and fingers.
  • Ability to quickly respond to changing conditions and situations.
  • Ability to concentrate on details.

Powered by JazzHR

yppeKI4JQT



  • Murphy, United States Nexus Dynamics Full time

    About Nexus DynamicsWe are a dynamic and family-like organization that values a warm and appreciative work environment. Our team is dedicated to providing exceptional patient care and creating a positive work atmosphere.Job SummaryWe are seeking a Certified Nursing Professional to join our team as a Patient Care Specialist. In this role, you will be...


  • Murphy, United States ATI Physical Therapy Full time

    About the Role As an Occupational Therapist at ATI Physical Therapy, you will play a vital role in delivering exceptional patient care and contributing to our team's mission to provide the best 5-star customer experience. We are seeking a skilled and compassionate professional to join our dynamic team and help us exceed customer expectations. Key...


  • Murphy, United States Novant Health Full time

    Job OverviewPosition SummaryThis role as a CT Imaging Specialist is eligible for a sign-on bonus of $15,000 for external candidates.This is a full-time position comprising 36 hours per week (ANTS) with comprehensive benefits.For this ANTS role, if you fulfill the 36 hours and designated days each week, you will receive compensation for a total of 40...

  • Dental Hygienist

    5 days ago


    Murphy, United States Dental Office Full time

    Job SummaryWe are seeking a highly skilled and dedicated Dental Hygienist to join our team at Dental Office. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and promoting oral health.Key ResponsibilitiesPatient ManagementProvide personalized care and attention to patients, ensuring their comfort and...


  • Murphy, North Carolina, United States Culinary Services Group Full time

    Full-Time Culinary Specialist Overview At Culinary Services Group, we believe that our success is rooted in the growth of our team members. Join us in making a positive impact in the lives of others while acquiring valuable skills that will advance your career. Culinary Services Group is recognized as a leading provider in Contract Food Service Management,...


  • Murphy, Texas, United States Emerus Full time

    About UsWe are Emerus, a leading healthcare organization dedicated to providing high-quality patient care in the communities we serve.Job OverviewThe Inpatient Nurse Specialist will play a critical role in delivering exceptional patient care in our 16-bed small-format hospital. As a member of our team, you will have the opportunity to work with a diverse...


  • Murphy, Texas, United States CARENATIONAL HEALTHCARE SERVICES, LLC Full time

    Position Title: Clinical Support SpecialistLocation: Murphy, TXCompany: CARENATIONAL HEALTHCARE SERVICES, LLCOverview:We are seeking a skilled Clinical Support Specialist to join our team in Murphy, TX. This role is a contract opportunity, and candidates should possess a minimum of 1 year of relevant experience in a clinical setting.Compensation:Hourly Rate:...


  • Murphy, United States Novant Health Full time

    Job OverviewPosition SummaryThis role as a CT Imaging Specialist is eligible for a sign-on incentive of $15,000 for external candidates.This is a full-time position comprising 36 hours per week (ANTS) with comprehensive benefits.For this ANTS role, if you fulfill the required 36 hours and designated days per week, you will receive compensation for a total of...

  • Nurse Care Specialist

    35 minutes ago


    Murphy, Texas, United States DaVita Inc. Full time

    About the RoleWe are seeking a skilled and compassionate Registered Nurse (RN) to join our team at DaVita Inc. as a Nurse Care Specialist. As a key member of our dialysis center, you will play a vital role in delivering high-quality patient care and contributing to the success of our organization.ResponsibilitiesProvide direct patient care and support to...

  • Insurance Specialist

    3 months ago


    Murphy, United States CEENTA Full time

    Job DescriptionJob DescriptionPrimary Objective  The Insurance Specialist creates and sends medical claims for the insurance companies and the patients. The Insurance Specialist is responsible for reporting accurate information to the insurance company so the patient can be billed for the correct amount. Other responsibilities include following up on...

  • Insurance Specialist

    3 months ago


    Murphy, United States CEENTA Full time

    Job DescriptionJob DescriptionPrimary Objective  The Insurance Specialist creates and sends medical claims for the insurance companies and the patients. The Insurance Specialist is responsible for reporting accurate information to the insurance company so the patient can be billed for the correct amount. Other responsibilities include following up on...


  • Murphy, United States 24 Hour Fitness Full time

    Join Our Team as a Facility Maintenance SpecialistAt 24 Hour Fitness, we are dedicated to providing a safe and welcoming environment for our members. As a Facility Maintenance Specialist, your role will include:Conducting Regular Inspections: Perform daily walkthroughs of the facility to identify any maintenance or repair needs.Collaborative Maintenance...


  • Murphy, United States CEENTA Full time

    Job DescriptionJob DescriptionPrimary Objective Responsible for the verification of insurance benefits and obtaining prior authorizations for all scheduled procedures as needed by successfully performing duties within the policy and procedures outlined.   Essential Functions Obtain and confirm insurance benefits via online or telephone Obtain prior...


  • Murphy, United States Tryon Medical Partners Full time

    Job DescriptionJob DescriptionPatient Care CoordinatorGeneral Job Summary: The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for...


  • Murphy, United States Tryon Medical Partners Full time

    Job DescriptionJob DescriptionPatient Care CoordinatorGeneral Job Summary: The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for...


  • Murphy, United States Novant Health Full time

    Job OverviewSign-On Bonus: Eligible for up to $7500Position: Part-Time Surgical Technician, 6:30 AM - 5:00 PM (Various Days)Role Summary:The Surgical Technologist operates under the guidance of a surgeon and registered nurse to ensure the safe and effective execution of invasive surgical procedures. This role is critical in maintaining a secure operating...


  • Murphy, North Carolina, United States Novant Health Full time

    About the RoleWe are seeking a highly skilled and dedicated Surgical Technologist to join our team at Novant Health. As a Surgical Technologist, you will play a vital role in ensuring the safe and effective conduct of invasive surgical procedures.Key ResponsibilitiesAssist surgeons and registered nurses in the operating room to ensure a safe and efficient...


  • Murphy, North Carolina, United States Culinary Services Group Full time

    Position: Part-Time Culinary Specialist Description: Elevate your culinary journey with Culinary Services Group. We are in search of skilled Cooks to craft delightful meals that bring joy to our residents. This role encompasses daily cooking tasks as well as food preparation for special catered events. What We Offer: Flexible scheduling options that cater...


  • Murphy, North Carolina, United States Culinary Services Group Full time

    Position: Part-Time Culinary Specialist Overview: Elevate your culinary career with Culinary Services Group. We are in search of skilled Cooks to create delightful meals that bring joy to our residents. This role not only involves daily cooking tasks but also includes preparing food for special catered events. What We Offer: Flexible scheduling options that...


  • Murphy, United States Youth Villages Full time

    Position OverviewThe Family Intervention Specialist plays a crucial role in supporting families through challenging times. This position involves managing a small caseload of 4-6 families, providing tailored interventions and support.Key Responsibilities:Conduct family sessions three times a week, accommodating the schedules of the families.Participate in...