![Building Service 32BJ Benefit Funds](https://media.trabajo.org/img/noimg.jpg)
Team Lead, Technical Writing
2 months ago
ABOUT US:
Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.
For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done.
Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A
JOB SUMMARY:
Under the supervision of the Director, Technical Development, the Team Lead, Technical Writing is responsible for creating, managing, and refining technical documentation across various projects and platforms. This role involves both hands-on writing and editing tasks, as well as leadership responsibilities to ensure the production of high-quality, clear, and consistent user-friendly documentation. The Lead Technical Writer will collaborate closely with software developers, project managers, business analysts, and other stakeholders to create technical documentation, including but limited to user manuals, technical specifications, API documentation, and other technical content.
ESSENTIAL FUNCTIONS:
- Lead, mentor, and inspire a team of technical writers.
- Conduct regular team meetings and one-on-ones to monitor progress, address concerns, and discuss performance objectives and career development.
- Foster a collaborative and inclusive team environment.
- Oversee the planning, execution, and delivery of technical documentation projects, including prioritizing the projects.
- Ensure documentation projects are completed on time, within scope, and budget.
- Coordinate with other departments and teams for project alignment.
- Participate in writing, editing, and the implementation of documentation solutions.
- Stay abreast of new trends in technical writing and incorporate them into documentation practices.
- Ensure adherence to documentation standards and best practices.
- Oversee review procedures to ensure documentation quality.
- Identify and address any issues or defects in the documentation process.
- Act as a point of contact for project stakeholders.
- Clearly communicate technical concepts to non-technical stakeholders.
- Prepare and present regular progress reports.
- Encourage and lead efforts for continuous improvement in documentation processes.
- Promote innovation and efficient practices within the team.
- Manage the escalation of unresolved issues to appropriate internal teams or external vendors.
- Ensure the team provides exceptional customer service and support.
- Ensure proper documentation of IT processes and resolutions.
- Assist in the creation and implementation of customer self-service material and tools.
- Perform other related duties as assigned.
- Provide support after hours and weekends as required.
QUALIFICATIONS:
- Several years of experience in technical writing with a proven track record in a leadership role.
- Strong writing and editing skills in technical documentation.
- At least five years of experience in creating and managing technical documentation for software applications.
- Experience with various documentation tools and platforms.
- Experience in full System Development Life Cycle (SDLC) with knowledge of Agile and/or Waterfall methodologies.
- Experience with content management systems (CMS) and version control systems.
- Exceptional collaboration skills, with a high degree of communication and responsiveness.
- Must be able to multitask, work independently, and act as a hands-on team member.
- Excellent organizational and time management skills.
- Flexibility and willingness to adapt to change.
- Strong analytical skills to resolve problems, identify, and document solutions.
- Strong interpersonal communication and relationship-building skills.
Education and or Experience: Bachelor’s degree in English, Communications, Computer Science, or a related discipline.
Language Skills: Speak, Read, Write and Understand English.
Mathematical Skills: Good
Reasoning Ability: High
Certificates Licenses, Registrations: None
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
- Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling
- 1/2 to 2/3 of the time: Sitting, Reaching with Hands & Arms
- Over 2/3 of the time: Talking or Hearing
- 100% of the time: Using Hands
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.
-
Lead Medical Writing Executive
3 days ago
New York, New York, United States Innovent Biologics Full timePosition OverviewThis role presents a unique opportunity for an experienced Medical Writer to take on a vital position in the development, creation, and refinement of various clinical documents that are critical for supporting medical and regulatory functions within Innovent Biologics. As a Medical Writer, you will be essential in ensuring that all...
-
Lead Medical Writing Director
3 days ago
New York, New York, United States Innovent Biologics Full timePosition OverviewThis role presents an exceptional opportunity for an experienced Medical Writer to take on a vital position in the development, drafting, and refinement of various clinical documents that are critical for supporting medical and regulatory activities within Innovent Biologics. As a Medical Writer, you will be essential in ensuring that all...
-
Lead Medical Writing Director
3 days ago
New York, New York, United States Innovent Biologics Full timePosition OverviewWe are seeking a highly skilled Medical Writer to take on a vital role in the development, composition, and refinement of essential clinical documents that support our medical and regulatory objectives. In this capacity, you will be instrumental in ensuring that all communications are scientifically accurate and consistently articulated...
-
Lead Medical Writing Director
3 days ago
New York, New York, United States Innovent Biologics Full timePosition OverviewThis role presents a significant opportunity for an experienced Medical Writer to contribute to the development and refinement of critical clinical documents that support medical and regulatory functions within Innovent Biologics. As a Medical Writer, you will be essential in ensuring that all communications are scientifically robust and...
-
Lead Medical Writing Director
2 days ago
New York, New York, United States Innovent Biologics Full timePosition OverviewThis role presents an exceptional opportunity for an experienced Medical Writer to significantly contribute to the planning, drafting, and refinement of various clinical documents that are vital for advancing medical and regulatory objectives within Innovent Biologics. As a Medical Writer, you will be essential in ensuring that all...
-
GenAI Technical Lead
3 weeks ago
New York, United States E-Solutions INC Full timeJob DescriptionJob DescriptionRole Title: GenAI Technical LeadLocation: New YorkJob description: We are seeking a talented Generative AI Technical Lead with both DataScience and Software Engineering background to drive development and adoption of AI Solutions. In this role you will contribute to architecting, designing and leading small team of GenAI ML...
-
Senior Technical Lead
4 weeks ago
New York, United States HCL Technologies Full timeJob Description (Posting). Job Description: We are seeking a talented Generative AI Technical Lead with both DataScience and Software Engineering background to drive development and adoption of AI Solutions. In this role you will contribute to architecting, designing and leading small team of GenAI ML Engineers to build multi agent framework. Your primary...
-
GenAI Technical Lead
3 weeks ago
New York, United States E-Solutions INC Full timeJob DescriptionJob DescriptionRole: GenAI Technical LeadLocation: New York, NY (onsite only)Job description:We are seeking a talented Generative AI Technical Lead with both DataScience and Software Engineering background to drive development and adoption of AI Solutions. In this role you will contribute to architecting, designing and leading small team of...
-
GenAI Technical Lead
2 weeks ago
New York, United States VDart Inc Full timeJob DescriptionJob DescriptionRole GenAI Technical LeadLocation: NYC, NYType: Contract Job description:We are seeking a talented Generative AI Technical Lead with both DataScience and Software Engineering background to drive development and adoption of AI Solutions. In this role you will contribute to architecting, designing and leading small team of GenAI...
-
Director Medical Writing
1 month ago
New York, New York, United States Proclinical Full timeProclinical is seeking a dedicated and experienced Medical Writer for a Director position. The successful candidate will be responsible for delivering high-quality regulatory and clinical documents through cross-functional collaboration. This role is particularly suited to individuals with a strong background in medical writing, especially within the fields...
-
Technical Team Lead
4 days ago
New York, New York, United States Source Technology Full timePosition Title: Senior EngineerLocation: New York, United States - 3 Days Onsite in NYCPosition OverviewWe are looking for a highly skilled Senior Engineer - Technical Lead to join our esteemed Financial Services client based in NYC. The ideal candidate will take charge of a technical team, focusing on delivering exceptional and innovative API solutions.Key...
-
New York, United States Princeton IT Services Full timeJob DescriptionJob DescriptionPosition: EBI (Informatica) Technical Development Team LeadJob Type: Contract Location: RemoteJob Description Details:Enterprise Business Intelligence Solution (EBI) has for the last several years leveraged the Informatica PowerCenter application to perform a larger amount of data movement. This tool provides the capabilities of...
-
Technical Lead
4 weeks ago
New York, United States augmentjobs Full timeJob DescriptionJob DescriptionPosition Overview: We are seeking a highly skilled and experienced IT Technical Lead to join our dynamic team. The IT Technical Lead will be responsible for overseeing the technical aspects of projects, guiding a team of IT professionals, and ensuring the successful delivery of technology solutions that meet our clients'...
-
Technical Lead
3 weeks ago
New York, United States Veridian Tech Solutions, Inc. Full timeJob Title: Tech Lead (Angular and .NET)Duration: Contract Location: NY/NJ (Hybrid) Job description:Lead and manage a team of overseas software engineers, providing technical direction and guidance for development projectsOversee technical project plans and timelines, ensuring projects are completed on timeWork closely with onsite client stakeholders from...
-
Senior Medical Writing Director
2 days ago
New York, New York, United States Innovent Biologics Full timePosition OverviewThis role presents a unique opportunity for an experienced Medical Writer to significantly contribute to the planning, development, and refinement of critical clinical documents that support the medical and regulatory functions of Innovent Biologics. As a Medical Writer, you will be essential in ensuring that all communications are...
-
Lead Content Strategist/Technical Writer
1 week ago
New York, New York, United States myGwork Full timeAbout Us: We are an inclusive organization dedicated to supporting the LGBTQ+ business community through innovative solutions and exceptional content. Role Overview: We are seeking a skilled and dynamic Lead Content Strategist/Technical Writer to join our collaborative team. In this role, you will be responsible for creating comprehensive user assistance...
-
Chief Marketing Officer
1 week ago
New York, New York, United States The Writing Revolution Full timeJob OverviewPosition: Director of MarketingLocation: RemoteIf you are a visionary leader with a commitment to educational advancement and a solid background in marketing management, we encourage you to consider the role of Director of Marketing at The Writing Revolution. Join our endeavor to transform writing education and enable students to thrive in their...
-
Writing Instructor
2 months ago
New York, United States Oliver Scholars Full timeJob DescriptionJob DescriptionWRITING INSTRUCTORMISSION STATEMENT: Oliver Scholars prepares high-achieving Black and Latinx students from underserved New York City communities for success at top independent schools and prestigious colleges. We provide crucial support for our Scholars so they can realize their full potential and ultimately give back to the...
-
Technical Lead Manager
3 days ago
New York, United States SkyLink Full timeAbout SkyLink SkyLink is building the corporate travel chatbot that allows travelers and arrangers to book and manage travel in enterprise chat channels, Slack & Teams, as if they're speaking to a corporate travel agent. Leveraging the latest in LLMs and generative AI, SkyLink’s workflows can handle simple or complex travel itineraries and changes using...
-
Senior Technical Lead
3 days ago
New York, United States HCL Technologies Full timeJob Description (Posting). Job Description: We are seeking a talented Full Stack Java Software Engineer with expertise in software engineering to join our team. As a Full Stack Software Engineer, your primary responsibility will be to develop & integrate Generative AI solutions that focus on technology improvements. Specifically, you will be working on...