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Customer Support Representative

2 months ago

Anaheim, United States AE Prospects Full time
Job DescriptionJob Description

We are a promotional sales firm based in the Orange County area. That means our clients hire us to provide a personal touch with customers they can’t achieve themselves and don’t trust anyone else to do. We create a personalized approach to promotions, sales, and customer service that has dramatically increased client revenue and market brand share. We are looking to hire an entry-level Customer Support Representative to take a unique, relationship-oriented approach to their campaigns and liaise between major clients and their customers.

Responsibilities of the Customer Support Representative:

  • Investigate and solve customer inquiries and communicate the services and products available to them to provide an exceptional customer experience.
  • Lead by example and eventually train other staff members on promotional strategies.
  • Provide product and customer service.
  • Manage in-field promotional marketing campaigns.
 

Requirements of the Customer Support Representative:

  • Work experience in the following industries is an asset, but not required: Communications, Business administration, Management, Advertising, Marketing, Public Relations, Political Science, Psychology, Sports Management, and related fields.
  • Desire to succeed and train in an entry-level position.
  • Great communication skills and people skills.
  • Excellent work ethic.
  • A positive business attitude like the rest of our client’s enthusiastic staff.

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