Collections/Customer Support Representative

2 months ago


Anaheim, United States SSD Alarm Full time

Qualifications:

  • Must be highly organized and detail oriented
  • Strong problem solving and follow-up skills
  • Proficient with 10-key and must be able to type minimum 40 WPM
  • Excellent written and verbal communication
  • Ability to work independently and be part of a team

Job Responsibilities:

  • Perform high volume inbound and outbound customer support calls with an emphasis on balances 60 days past due and older
  • Reconcile credit memos and pre-payments against open invoices
  • Work cross functionally with internal stakeholders to resolve customer issues in a timely manner
  • Maintain accurate customer records in ERP system
  • Accountable for achieving monthly retention/collection goals
  • Send account statement and dunning letters as required
  • Perform additional assignments as directed by the Accounting Manager

Preferred

  • Customer Support Experience

Benefits: We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations. Additional training provided.

  • SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.



  • Anaheim, United States SSD Alarm Full time

    Qualifications:Must be highly organized and detail orientedStrong problem solving and follow-up skillsProficient with 10-key and must be able to type minimum 40 WPMExcellent written and verbal communicationAbility to work independently and be part of a teamJob Responsibilities:Perform high volume inbound and outbound customer support calls with an emphasis...


  • Anaheim, United States Wescom Central Credit Union Full time

    Job SummaryWe are seeking a highly skilled Collections Representative I to join our team at Wescom Central Credit Union. As a key member of our collections team, you will play a critical role in protecting our assets while delivering exceptional member service.Key ResponsibilitiesContact members and joint-makers by telephone to collect delinquent loan...


  • Anaheim, United States Extron Inc Full time

    CUSTOMER SUPPORT REPRESENTATIVE Company Overview: Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation...


  • Anaheim, United States Extron Full time

    CUSTOMER SUPPORT REPRESENTATIVECompany Overview:Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and...


  • anaheim, United States Extron Full time

    CUSTOMER SUPPORT REPRESENTATIVECompany Overview:Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and...


  • Anaheim, United States Extron Full time

    CUSTOMER SUPPORT REPRESENTATIVECompany Overview:Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and...


  • Anaheim, United States Extron Full time

    CUSTOMER SUPPORT REPRESENTATIVECompany Overview:Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and...


  • Anaheim, California, United States SSD Alarm Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Collections/Customer Support Representative to join our team at SSD Alarm. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and maintaining accurate customer records.Key...


  • Anaheim, United States Wescom Central Credit Union Full time

    Job SummaryThe Collections Representative I plays a critical role in protecting the assets of Wescom Central Credit Union while minimizing delinquencies. This position requires a high level of member service, strong communication skills, and the ability to work in a fast-paced call center environment.Key ResponsibilitiesContact members and joint-makers to...


  • Anaheim, California, United States Insight Global Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at a large healthcare provider in Anaheim, CA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members through inbound calls.Key Responsibilities:Address enrollment inquiries and...


  • Anaheim, California, United States Insight Global Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at a large healthcare provider in Anaheim, CA. As a Customer Service Representative, you will be responsible for handling inbound calls from members, addressing enrollment inquiries, facilitating appointment bookings, and efficiently resolving...


  • Anaheim, California, United States SSD Alarm Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SSD Alarm. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and maintaining accurate customer records.Key...


  • Anaheim, United States Carrington Full time

    About the Role:Carrington Mortgage Services is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to borrowers and third parties with inquiries about existing mortgage loans.Key Responsibilities:Answer incoming calls from borrowers and third...


  • Anaheim, United States Carrington Holding Company, LLC Full time

    Job Summary:Carrington Mortgage Services is seeking a Customer Service Representative to provide exceptional customer service to borrowers and third parties. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key Responsibilities:Answer incoming calls from borrowers and third...


  • Anaheim, United States Carrington Full time

    Job Summary:Carrington Mortgage Services is seeking a Customer Service Representative to provide exceptional customer service to borrowers and third parties. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key Responsibilities:Answer incoming calls and respond to inquiries...


  • Anaheim, California, United States Visionary Marketing CA Full time

    Customer Support RepresentativeAccelerated Management is seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their telecommunications needs are met with prompt and satisfactory resolutions.Key...


  • Anaheim, United States Extron Full time

    Customer Support RepresentativeExtron is a leading developer and manufacturer of professional AV hardware and software solutions. As a Customer Support Representative, you will be the initial point of contact for Extron partners and end users needing audio visual sales/technical support via phone, email, and web requests.Key Responsibilities:Provide...


  • Anaheim, California, United States FedEx Full time

    Customer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and support to our customers. Your duties will include:Assisting customers with their queries and resolving any issues in a timely and...


  • Anaheim, United States Public Storage Full time

    {"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their storage needs are...


  • Anaheim, California, United States Extron Full time

    Customer Support RepresentativeExtron is a leading developer and manufacturer of professional AV hardware and software solutions. As a Customer Support Representative, you will be the initial point of contact for Extron partners and end users needing audio visual sales/technical support via phone, email, and web requests.Key Responsibilities:Provide...