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Lead Office Services Associate

2 months ago


Concord, United States The Millennium Group Full time
Job DescriptionJob Description

Now is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.


Responsibilities:

Supervise and give daily guidance and direction to the Shipping & Receiving personnel as it relates to the program.


• Must demonstrate leadership qualities while resolving interpersonal conflicts and nurturing team work among the diverse team.
• Balance daily workload among the team.
• Must be able to perform the work of the team supervised as this is a working team leader position.
• Keep Site Manager informed of operational efficiencies and potential problems.
• Collect data for reports and assist in the preparation and dissemination of monthly and daily reports.
• Assist in preparation of annual employee appraisals and evaluating daily performance. May include coaching and counseling of
an employee and providing constructive feedback and recognition to the team as appropriate.
• Operation of powered fork lift equipment, when needed
• Ensure all safety procedures are followed at all time
• Handle all materials received at the dock [receive, review, receipt, document, process, prepare, identify, separate, deliver,transport, etc.]
• Deliver, pickup, and transport materials within, between, to, and from various locations [docks, offices, buildings, sites, etc.]
• Use hand held scanner to control inbound and outbound accountable items.
• Work closely with the client to assure all standards and needs are exceeded.
• Perform duties and special requests as assigned by management.


Qualifications:

Must have supervision experience in shipping & receiving and/or office services.
• Must have valid driver's license
• Ability to demonstrate a high level of problem solving skills
• Able to set priorities and motivate others.
• Must be flexible to adapt to changes and multi-task with the ability to handle multiple projects simultaneously.
• Strong organizational and administrative skills.
• Proactive, Self Starter and able to work with minimum supervision.
• Excellent written and verbal communication skills.
• Ability to lift up to 50 lbs.
• Attention to detail.

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