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Program Supervisor

3 months ago

Auburn, United States Southside Unlimited Full time
Job DescriptionJob DescriptionSalary: $27/Hour

Work with and supervise a program that supports adults with developmental disabilities


Southside Unlimited creates a forum that applies the medium of opportunity, blending artistic expression, personal progress, and active citizenship toward individual empowerment.


Duties & Responsibilities


  • Program Organization
    • Responsible for the daily supervision of all Passage staff and participants.
    • Provide regular and timely feedback to Director of Programs regarding staff performance issues, participants’ performance issues, program recommendations, etc.
    • Participate in referrals of potential participants placements into program with Director of Programs.
    • Be familiar with Southside Unlimited policy manual and its implementation with staff and participants.
    • Coordinate daily program staffing to meet licensing requirements and individual participant’s needs.
    • Scheduling staff working hours, vacation requests, personal leave, etc. to match with participant needs.
    • Implement daily assignment of staff according to deployment scheme, which maximizes the program benefits for participants while capitalizing on staff talents and special skills.
    • Set up a system to insure timely management of all required paperwork.
    • Ensure purchase of service requests are kept up to date.
    • Supervisors will inform Director of Programs of any potential POS changes discussed in meetings.
    • At program and job sites, provide supplies and systems to ensure that participant needs are met.
    • Meet weekly with Director of Programs to give updates on program and staff development and quality assurance issues.
    • Other tasks as assigned by the Director of Programs.
  • Support and Training to Staff to Insure Professional Standards
    • Provide training and technical assistance to AST staff in areas of participant skills assessment, task analysis, job development, self advocacy, Individual Service Plans, Person Centered Plans and behavior intervention techniques.
    • Train and assist ASTs in designing individualized participant schedules.
    • Assist and train ASTs to individual and group participant programs.
    • Be familiar with psychotropic drug reactions as they relate to participant’s performance and behaviors.
    • Provide support, help troubleshoot, and make recommendations regarding participant programs.
    • Intervenes, investigates, troubleshoots, and assists in the development strategies for participants’ experiencing crisis periods.
    • In conjunction with Director of Programs, participate in the process of interviewing and hiring program staff.
    • Timely complete staff performance appraisals to be reviewed by Director of Programs.
    • Manage ongoing staff meetings to promote team building and encourage staff participation.
    • Provide in-service training to ensure maximum growth for staff as they learn to better meet participant needs, i.e., in areas of behavior intervention, self-advocacy, job skills developments, etc.
  • Support and Training to Participants
    • Substitute for AST staff when necessary.
    • Be able to perform all AST duties.
    • Transport participants.
    • Work effectively with and support participants during crisis periods.
    • Be familiar with the current talents, abilities, and program schedules of all participants who participate in the Passage Program.
    • Attend, and help to facilitate participant intake and service plan meetings.
    • Promote the development of participant self-esteem and problem-solving abilities by participating as a helper in the Self Advocacy group process.
  • Insure Professional Standards of Practice by Program Staff
    • Provide daily supervision of AST staff.
    • In conjunction with Director of Programs, participate in the process of interviewing and hiring program staff.
    • With the Director of Programs complete staff performance appraisals annually
    • Manage ongoing staff meetings to promote team building and encourage staff participation.
    • Participate with in-service training schedule to ensure maximum growth for staff as they learn to better meet participant needs, i.e., in areas of behavior intervention, self- advocacy, job skills developments, etc.
    • Provide physical assistance to participants as required to assist staff.
    • Intervene in participant crisis situations as required.
  • Quality Assurance, Evaluation, and Long-Range Planning
    • Advise Director of Programs regarding ongoing communications with staff and participants regarding whether program objectives are being met.
    • Devise schedule to insure visible presence at job sites and at program sites.
    • Review participant charts, I.D. Notes, P.C.P. and I.S.P. processes to ensure that timely documentation occurs and that participant needs are being met.
    • In cooperation with Director of Programs, develop a yearly long-range plan to ensure that program continually meets participant’s needs.
  • Community Networking
    • In cooperation with Director of Programs act as program liaison to Regional Center staff, residential program staff, other day program staff, participant advocacy groups, and the public at large.
  • Professional Training and Development 
    • Attend First Aid/CPR/AED classes and other Seminars as required by agency.
    • Attend professional training conferences as requested by Director of Programs (occasional required training activities may be scheduled during weekend time.)
    • Keep current on training that is available to enhance skills needed to perform the job and make timely training requests to Director of Programs.
  • Desired Personality Traits for Program Supervisor Applicants
    • Familiarity with Developmental Services Field and a personal commitment to concepts of normalization, advocacy, supported work, integrated life, positive behavior management, and person-centered-planning.
    • Effective written and verbal communication skills.
    • Charismatic personality/ability to elicit staff respect.
    • Ability to be tactful and use good judgment when intervening in a variety of situations.
    • Ability to work independently and be self-motivated.
    • Ability to be organized, prioritize tasks, and respond to job duties in a timely manner.
    • Ability to be a creative problem-solver.
    • Demonstration of a good sense of humor.
  • Applicant Requirements
    • A.A. degree (B.A. Preferred) in Behavioral Sciences or related field or 4-5 years of experience in field of developmental disabilities with two years of supervisory experience in a human services field required.
    • Previous job experience with behaviorally challenged individuals preferred.
    • Familiarity with the Interdisciplinary Team Process.
    • Possession of a valid driver’s license, proof of insurance, and a clean DMV required.
    • Possession of a reliable car.
    • All applicants must be free from substance abuse.