Field Service Representative

4 weeks ago

Austin, United States Horiba Instruments Full time
Job DescriptionJob Description

Are you looking for an exciting career in the semiconductor industry? Semiconductors are the key evolving components in the industry today. HORIBA has kept its sights keenly focused on this micro world and provides rewarding careers in Sales and Marketing, Research and Development, Production, and Operations.

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment. “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters. To learn more about our unique culture, visit our culture page.

Our North American Semiconductor group is searching for a Field Service Representative to join our team in Austin, TX.

Key Responsibilities include:

  • Preventative Maintenance
  • System Component Diagnostics/Replacement
  • Electrical/Mechanical Troubleshooting
  • Upgrades Installation & Qualification
  • Software Troubleshooting
  • Customer Training
  • Report Generation
  • Procedure Creation/Modification

The HORIBA Field Service team typically supports service level activities from multiple product groups including (but limited to) Mass Flow Controllers/Meters, Liquid Controllers, IR End-point Monitors, Chemical Concentration Monitors, Wet Chemistry monitors, etc.

Skills and Knowledge:

  • Associate of Science (or equivalent) in Electronics, mechatronics, robotics, optics, or other complimentary technical field.
  • 2+ Years of service/maintenance at a semiconductor (or similar) company.
  • Experience trouble shooting electrical and mechanical subsystems.
  • Basic experience reading and interpreting electrical schematics and mechanical assembly drawings.
  • Basic network diagnostic capability (Windows based LAN)
  • Previous filed service experience interfacing with external customers is preferred.
  • Frequent travel, with requirements for this position will be 80% domestically and

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