Client Support Manager
3 weeks ago
We are seeking an Entry Level Client Support Manager to join our team The Entry Level Client Support Manager will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities are a major plus for the role but are not necessary to apply.
Entry Level Client Support Manager Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Conduct market research in surrounding office location areas
Entry Level Client Support Manager Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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