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General Manager

3 months ago

Raynham, United States Career Staffing Talent Full time
Job DescriptionJob Description

Career Staffing Talent (CST) has partnered with a US-based, growing national sprinkler, fire, and safety company to recruit a General Manager for the Boston Metro area. This role is crucial in helping to expand our New England branch and will be an essential part of the company's growth strategy.


If you want to join an organization that values leadership, service, and support, this is the opportunity for you


ALL INQUIRIES WILL BE KEPT CONFIDENTIAL, ensuring your privacy.

____________________________________________________________

Job Description:


The General Manager is a dynamic Fire and Life Safety industry professional with strong people management skills, exceptional communication abilities, and financial management expertise, with experience in the fire alarm/security and/or fire sprinkler industry and other fire and life safety experiences. The ideal candidate will be familiar with the Boston and New England metro area and possess robust technical knowledge, strategic thinking capabilities, a solid work ethic, seasoned business acumen, and outstanding communication skills to motivate a team.


Class C Master Electrician NICET/SET certifications are required.


To excel in the General Manager role, one must communicate professionally with customers and staff, aiming for mutually beneficial outcomes. The General Manager is expected to navigate the team through challenges with a resolute and optimistic attitude, addressing issues that impede the efficient and triumphant achievement of company and territorial objectives. Additionally, the General Manager is responsible for fostering within the team a culture of professional growth, health, safety, and a commitment to customer service excellence.


Education & Certifications:

  • NICET/SET certifications in Water Based Systems Layout and/or Fire Alarm.
  • Additional Inspection (Sprinkler or Fire Alarm) certifications are a plus.
  • Associate or Bachelor's degree in Business, Engineering or Related Field.
  • Continuing education courses are a plus (AFSA, NFSA, NAFED, AAFA, etc.).


Experience Required:

  • MUST have managed a branch or held an Operational Leadership position -- not open to first-time managers.
  • Must provide specific and verifiable examples of branch performance improvements, including financial and cultural.
  • The ideal candidate will have experience in various industry roles to fully understand branch operations, i.e., someone who progressed from installer or inspector to designer, Project Manager, Sales, and management roles.
  • There is a preference for those who have spent time in the local market and are familiar with local regulations, authorities having jurisdiction (AHJs), and those who have a strong local network.
  • Preference for candidates who have worked in both small owner/operator and large corporate settings, possessing an understanding of the intricacies of operating in both.
  • Bonus if you are experienced working for a private equity-backed company and have managed integrating new acquisitions.


Skills Required:

  • Change Management, Process Mapping, and Improvement.
  • Capability to handle and keep productive a wide spectrum of behavioral diversity.
  • Strong Leadership skills with a demonstrated capacity to guide a team toward achieving objectives.
  • Ability to cultivate a positive work environment.
  • Promotion of teamwork and collaboration.
  • Effective communication across all organizational levels, from field to corporate.
  • Responsible for supervising daily operations, including utilization (production), procurement, process optimization, quality control, and resource management.
  • Skilled in contract negotiations, comprehension of contracts, and understanding the nuances of all vantage points.
  • Clear understanding of industry Codes & Standards and various fire protection systems within the industry.
  • Understanding of regulatory compliance.
  • Values and recognizes the significance of upholding a robust safety culture.
  • Problem-solving abilities autonomously identifying problems and issues, investigating and determining root causes, implementing solutions, remediating, and reporting.
  • Ability and commitment to be consistently present and engaged, even if not physically everywhere, with a 'first in, last out' mindset.
  • Financial acumen, insight into branch profit and loss, and understanding the impact of decisions on financial outcomes.
  • Proficiency in budgeting and forecasting.
  • Development of strategic plans to achieve FSP's goals within their market.
  • Focus on customer satisfaction as a priority, recognizing its critical impact, value communication, exceptional service delivery, and promptly addressing concerns. Understand what makes a difference by interacting with customers and soliciting customer feedback.


Other Requirements:

  • Demonstrates unwavering commitment to ethical business practices, upholding the highest standards of integrity and professionalism.
  • Possesses a 'Win at all costs' attitude, believing in the success of their branch and dedicating the necessary hours to ensure smooth operations.
  • Driven by relentless energy, consistently striving for excellence in all job-related aspects.
  • Technologically advanced with software (excel, CAD, etc.).
  • Curiosity always asking questions and eager to learn.
  • The ideal leader will combine strong technical knowledge with strategic thinking, a robust work ethic, exceptional business acumen, and excellent communication skills.


Benefits:

  • 50K Basic Life/AD&D Insurance
  • Long Term Disability
  • Employee Assistance Program
  • Paid Time Off (PTO)
  • 7 Paid Holidays
  • Medical, Dental, Vision
  • Voluntary Life/AD&D
  • Voluntary Short-Term Disability
  • Supplemental Benefits: Voluntary Accident, Voluntary Critical Illness
  • 401k Retirement Plan (Traditional & Roth)
  • Referral Bonus