Restaurant Hospitality Manager

4 months ago

Wichita, United States HomeGrown Full time
Job DescriptionJob Description

Restaurant Hospitality Manager

HomeGrown debuted in 2017 and was created on the belief that if we could help people start their day with kindness, they would carry that kindness forward to others they meet during the day. We don’t do this alone, we partner with many local producers who share their gifts and expertise to create community at every table.

Our guiding value is “Cultivating Kindness”.

Thrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.

Invitation to Join Us

To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the hospitality manager, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture.

Principal Responsibilities and Duties

  • Lead and oversee the operations of the restaurant dining room
  • Recruit, lead, train, and develop the hospitality team to mastery of their roles (supervisors, trainers, bartenders, servers, hosts)
  • Deploy strategies, training, coaching and contests to improve selling skills and the guest experience
  • Actively lead by providing vision, coaching, and feedback around the guest experience
  • Foster team cohesiveness and positive team working environment
  • Organize and direct worker training programs including regularly reviewing guest experience training to ensure continual excellent customer experience
  • Oversee opening and closing activities
  • Ensure compliance with all health, safety, and hygiene standards and policies
  • Ensure compliance with all alcoholic beverage regulations
  • Work closely with Kitchen Manager and General Manager to ensure seamless customer service
  • Monitor and assist with host, server, and bartender duties during peak times to expedite service
  • Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards
  • Investigate and resolve guest complaints regarding food quality, service, or accommodations
  • Coordinate assignments of hosts, servers, and server assistants to ensure economical use of labor and timely performance of all FOH activities
  • Inventory and maintain adequate levels of FOH service items
  • Manage cost of labor and productivity
  • Schedule FOH staff hours
  • Resolve personnel problems including, but not limited to issues such as tardiness, cell phones, language, attitude, dress code
  • Manage Human Resource function of the restaurant, including compliance with company, state and federal regulations
  • Evaluate employee performance and give feedback on employee performance
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Explore opportunities to add value and make a difference through job accomplishments
  • Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Explore opportunities to add value and make a difference through job accomplishments
  • Perform manual service or maintenance tasks as needed
  • Perform administrative and accounting duties according to standard company policy
  • Direct facility maintenance or repair activities
  • Other duties as assigned

Required Qualifications

  • High School Diploma
  • Able to make decisions
  • Able to identify and resolve problems
  • Able to guide, direct, and motivate staff
  • Able to plan and prioritize tasks
  • Able to teach and train staff
  • Able to monitor processes, materials, and resources
  • Able to operate, repair, and maintain equipment
  • Able to perform administrative tasks
  • Knowledge of food safety and sanitation practices and regulations
  • Able to deal with confidential information and/or issues using discretion and good judgment

Working Conditions and Physical Requirements

  • Able to work and verbally communicate effectively with other team members
  • Able to engage the public in a positive manner
  • Able and willing to work with others as a team
  • Able to reach and bend and frequently lift up to 50 pounds
  • Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours
  • Able to work in a standing position for long periods of up to 6 hours in length
  • Able to perform repetitive tasks with little or no break
  • Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials
  • Must be able to work flexible schedules including evenings and weekends
  • To perform these essential functions, reasonable accommodations may be made if you have disabilities

Direct Reports: Hospitality shift leads, trainers, bartenders, servers, hosts

Thrive Restaurant Group is an Equal Opportunity Employer.


  • General Manager

    3 weeks ago

    Wichita, Kansas, United States StepStone Hospitality Full time

    **Job Summary**We are seeking an experienced Assistant General Manager to join our team at StepStone Hospitality. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.**Key Responsibilities:**Assist the General Manager in overseeing daily operations of the...

  • Restaurant Operations Manager

    2 weeks ago

    Wichita Falls, Texas, United States Gecko Hospitality Full time

    {"Job Title": "Restaurant Operations Manager", "Job Description": "Restaurant Operations ManagerGecko Hospitality is seeking a seasoned Restaurant Operations Manager to lead our casual dining team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring seamless efficiency and...

  • Restaurant Operations Manager

    4 weeks ago

    Wichita Falls, Texas, United States Gecko Hospitality Full time

    Job DescriptionGecko Hospitality is seeking a seasoned Restaurant Manager to lead our dynamic team in a vibrant casual dining venue. As a Restaurant Manager, you will oversee the operations of our restaurant, ensuring seamless efficiency and top-notch service.Key Responsibilities:Leadership: Inspire and manage a team of devoted staff, fostering a culture of...

  • Restaurant Operations Manager

    3 weeks ago

    Wichita, Kansas, United States HHB Restaurant Recruiting Full time

    Restaurant General Manager OpportunityWe are seeking a highly skilled and experienced Restaurant General Manager to lead our team at HHB Restaurant Recruiting.As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring the highest level of customer satisfaction, and driving sales growth.You will be...

  • Restaurant Management Professional

    3 weeks ago

    Wichita, Kansas, United States HHB Restaurant Recruiting Full time

    Restaurant General Manager OpportunityWe are seeking a highly skilled and experienced Restaurant General Manager to lead our team in Wichita, KS.This is a full-service restaurant management opportunity that offers a chance to take charge of daily operations, boost marketing and sales, and advance your career in the restaurant industry.As a Restaurant General...

  • Restaurant Operations Manager

    3 weeks ago

    Wichita, Kansas, United States HHB Restaurant Recruiting Full time

    Job OverviewWe are seeking a highly skilled and experienced Restaurant Manager to lead our team at HHB Restaurant Recruiting. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, including staff management, customer service, and sales growth.Key ResponsibilitiesStaff Management: You will be responsible for...

  • Restaurant Manager

    4 months ago

    Wichita, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in Wichita, KSAs a...

  • Restaurant General Manager

    4 months ago

    Wichita, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in Wichita, KSAs a...

  • Restaurant Operations Manager

    3 days ago

    Wichita Falls, Texas, United States Gecko Hospitality Full time

    Restaurant Manager - Casual DiningWe are seeking a seasoned Restaurant Manager to lead our dynamic team in a vibrant casual dining venue. Our eatery is renowned for its delightful menu, warm staff, and welcoming ambiance. As a Restaurant Manager, you will oversee the operations of our restaurant, ensuring seamless efficiency and top-notch service.Key...

  • Restaurant Host

    1 week ago

    Wichita, Kansas, United States BJs Restaurant & Brewhouse Full time

    BJ's Restaurant & Brewhouse Server Job DescriptionWe are seeking a skilled Server to join our team at BJ's Restaurant & Brewhouse. As a Server, you will be responsible for providing exceptional service and hospitality to every guest.Key Responsibilities:Provide exceptional service and hospitality to every guestActively describe the food and beverage menu to...

  • Restaurant General Manager

    3 weeks ago

    Wichita Falls, United States Gecko Hospitality Full time $60,000 - $65,000

    Job DescriptionJob DescriptionRestaurant General ManagerFast Casual Chinese Restaurant Wichita Falls, TX$60k to $65k per year plus great bonus potential!Join Our Team in Delivering Exceptional Guest Experiences!Job Overview:Gecko Hospitality is seeking an enthusiastic and driven Restaurant Leader to oversee daily operations and lead our team at our Wichita...

  • Restaurant Assistant Manager

    3 weeks ago

    Wichita Falls, United States Gecko Hospitality Full time $45,000 - $50,000

    Job DescriptionJob DescriptionRestaurant Assistant ManagerFast Casual Chinese Restaurant Wichita Falls, TX$45k to $50k per year plus great bonus potential!Join Our Team in Delivering Exceptional Guest Experiences!Job Overview:Gecko Hospitality is seeking an enthusiastic and driven Restaurant Assistant Manager to oversee daily operations and be a part of our...

  • Restaurant Manager

    4 months ago

    Wichita, United States Syndeo Full time

    Job DescriptionJob DescriptionSyndeo Staffing has a direct-hire opportunity for a Manager for a local BBQ restaurant and bar. Job Responsibilities:The Manager is responsible for overseeing and leading the work of a team of 6-9Satisfies customers by providing a pleasant dining experience.Accomplishes objectives by training, coaching, counseling, and...

  • Restaurant Associate

    6 days ago

    Wichita Falls, Texas, United States Arby's Restaurant Full time

    Arby's Restaurant Job DescriptionAs a Cashier at Arby's, you will be responsible for assisting the management staff in operating the restaurant. Your key responsibilities will include:Key Responsibilities:Assist the management staff in operating the restaurantTake customers' orders and prepare food made to orderClean the dining room and all areas behind the...

  • Restaurant Operations Manager

    3 weeks ago

    Wichita, Kansas, United States Genesh Full time

    As a Restaurant Operations Manager at Genesh, you will be the second in command of the restaurant, reporting directly to the General Manager. Your responsibilities will include scheduling work hours, completing inventory orders, and assisting the General Manager in financial management, restaurant operations, and employee development.**Key Qualifications***...

  • Restaurant Operations Manager

    2 weeks ago

    Wichita, Kansas, United States Dave & Buster Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Dave & Buster's. As a key member of our management team, you will be responsible for leading a team of hourly employees and ensuring that our guests have an unparalleled experience.Key ResponsibilitiesLead a team of hourly employees and provide...

  • Restaurant Kitchen Manager

    4 months ago

    Wichita, United States Golden Corral Full time

    Our franchise organization, Corral Holdings dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! At Golden Corral®, we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture. We provide an environment that...

  • Restaurant Assistant Manager

    4 months ago

    Wichita, United States Golden Corral Full time

    Our franchise organization, Corral Holdings dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You...

  • Restaurant Manager

    4 months ago

    Wichita, United States Old Chicago Pizza and Taproom Full time

    Craft beer isn’t just a trend to us. It’s a way of life. After 40 years of serving up the highest quality beers, great food and good times, the vibe at Old Chicago keeps getting better.After drawing our first pint in 1976, we’ve continued to pull some impressive local and international beers at over 100 locations. We still build our pizzas and...

  • Restaurant General Manager

    4 months ago

    Wichita, United States Applebee's Full time

    Job DescriptionJob DescriptionGeneral Manager - Applebee’sApplebee’s Neighborhood Grill + Bar/Thrive Restaurant Group is looking for our next General Manager to join our team and help love people with food in the neighborhoods we serve. We want work to be an experience that encourages you to be your best natural self as you develop your potential, and...