Lincoln Service Advisor

1 month ago


Pembroke Pines, United States Pines Auto Group Full time
Job DescriptionJob Description

Responsibilities:

•             Ensure customers receive prompt, courteous, and effective service

•             Serve as a liaison between technicians and customers

•             Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer

•             Prioritize required services

•             Ensure customers have a positive dealership experience

•             Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled

•             Spend quality time building relationships with the customers

•             Generate Repair Orders gathering accurate information aiding technicians in the repair process. 

Requirements:

•             Technical automotive knowledge

•             Demonstrated ability to work with others

•             Organized and friendly personality

•             Previous Service experience a must

•             Lincoln dealership Service experience preferred but not required

What we offer:

•             Competitive Pay Plan

•             Great volume

•             Work with the latest technology

•             Health, Vision, Dental

•             Company Paid Life Insurance

•             401(k) Retirement Plan

•             Employee/Family Vehicle Purchase Program

•             Potential for Growth

•             Friendly Working Environment

 

 

Pines Ford  Lincoln located in Pembroke Pines, FL is proud to be one of the premier Lincoln dealerships in the Broward area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We are a family owned business and our goal is to make you feel like a part of our  Lincoln family. We are looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation and a commitment to the customer.

 

  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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