Listing Experience Specialist

4 weeks ago


Chandler, United States OfferPad Full time
Job DescriptionJob Description

Position Summary

The Listing Experience Specialist will oversee aspects of a real estate transaction for Agents that opt into an Offerpad guided transaction. This role will be the point of contact for the customer, title/escrow, lender, cooperating Agent and Solutions Expert.

Essential Functions

  • Ability to oversee a large portfolio of clients and transactions.
  • Ensure the accuracy of contract related items, data, documents, and contracts.
  • Manage compliance checklist to ensure all documents are executed properly and received in a timely manner.
  • Oversee the scheduling of vendors for market ready services and ensure customer satisfaction.
  • Proactively communicate with title and lender to receive file updates.
  • Be the primary driver of efficient task management.
  • Address escalated issues with Solutions Expert and Regional Director.
  • Provide an exemplary internal and external customer experience to ensure Offerpad values and mission statement.

Minimum Qualifications

  • Minimum 3 years real estate experience or transaction coordination
  • Must be a licensed real estate agent
  • Exhibits sound judgment and swift decision-making skills
  • Strong organizational skills with acute attention to detail
  • Exceptional communication skills
  • Ability to meet deadlines and perform tasks in a high demand environment
  • Ability to manage multiple projects with ease
  • Excellent critical thinking skills for creative solutions
  • Ability to work independently




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