Listing Experience Specialist
4 weeks ago
Position Summary
The Listing Experience Specialist will oversee aspects of a real estate transaction for Agents that opt into an Offerpad guided transaction. This role will be the point of contact for the customer, title/escrow, lender, cooperating Agent and Solutions Expert.
Essential Functions
- Ability to oversee a large portfolio of clients and transactions.
- Ensure the accuracy of contract related items, data, documents, and contracts.
- Manage compliance checklist to ensure all documents are executed properly and received in a timely manner.
- Oversee the scheduling of vendors for market ready services and ensure customer satisfaction.
- Proactively communicate with title and lender to receive file updates.
- Be the primary driver of efficient task management.
- Address escalated issues with Solutions Expert and Regional Director.
- Provide an exemplary internal and external customer experience to ensure Offerpad values and mission statement.
Minimum Qualifications
- Minimum 3 years real estate experience or transaction coordination
- Must be a licensed real estate agent
- Exhibits sound judgment and swift decision-making skills
- Strong organizational skills with acute attention to detail
- Exceptional communication skills
- Ability to meet deadlines and perform tasks in a high demand environment
- Ability to manage multiple projects with ease
- Excellent critical thinking skills for creative solutions
- Ability to work independently
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