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Full Time Teller
2 months ago
PRIMARY DUTIES:
- Handle incoming mail transactions, stamping mail daily and taking to post office.
- Answer incoming telephone calls and transfer to the appropriate person if needed.
- Answer basic customer inquiries regarding interest rates, service charges, account histories and refers customers to proper department for issues that cannot be resolved at the teller line.
- Process basic teller transactions.
- Assist customers with routine transactions such as deposits, withdrawals, and transfers
- Accept loan payments and advances, verify amount and account to apply to, issue receipts as needed
- Accept customer check orders and sends through proper channels ensuring they are processed.
- Complete and log night deposits
- Identify counterfeit currency
- Process customer orders for cashiers’ checks and personal/business account checks
- Maintain appropriate logs: cashier’s checks, cash, money orders, CTR’s and etc.
- Ensure teller station is properly supplied
- Count and roll change
- Buy and sell currency to and from the vault as necessary, while ensuring that teller drawer cash limits aren’t exceeded. Balance teller drawer daily
- Balance the vault
- Understand bank products and services and cross sell them to bank customers
- Complete training required by management
- Complies with BSA/AML training and reports any suspicious activity to BSA officer
- Complies with all bank policies and regulations
- Any and all other duties as might be assigned to you
- High school diploma or equivalent, associate’s degree in business, finance, or related field preferred.
- Previous customer service experience in a retail or banking environment is preferred.
- Strong communication and interpersonal skills with the ability to interact effectively with customers and colleagues.
- Attention to detail and accuracy in performing financial transactions and reconciling cash.
- Basic math skills and proficiency in using computer systems.
- Ability to work efficiently in a fast-paced environment, prioritize tasks, and adapt to changing priorities.
- Flexibility to work rotating shifts including weekends.
- Integrity, professionalism, and a commitment to upholding ethical standards in all interactions.
- Medical, Dental, Vision, Life, FSA, HSA, and Supplemental insurance plans offered.
- 401k Match
- Professional Dress Program, Logo Apparel Gift Card
NOTE: This job description does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
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