Front Desk Hotel Manager

3 weeks ago

Redford, United States National Home Care LLC Full time
Job DescriptionJob Description

Detroit Hospitality Group is looking for a Hotel Manager for a Wyndham Property in the Metro Detroit Area. We are seeking a highly motivated and self-disciplined individual with a keen eye for perfection.

 

Job Description:

The manager will be responsible for all aspects of operations at the hotel, including day-to-day staff management and guest services. The manager will act as an ambassador for the brand and the hotel, providing leadership and strategic planning to all departments to support our service culture, maximize operations, and ensure guest satisfaction. The Manager will work closely with the hotel owners and other stakeholders and will be required to manage between profitability and guest satisfaction measures. They will also oversee the operations functions of the hotel, as per the organizational chart.

 

Hotel Manager Duties and Responsibilities:

- Hold regular briefings and meetings with all heads of departments.

- Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.

- Lead all key property issues including capital projects, customer service, and refurbishment.

- Handle complaints and oversee the service recovery procedures.

- Prepare, present, and achieve the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget.

- Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

- Ensure all decisions are made in the best interest of the hotels and management.

- Deliver hotel budget goals and set other short and long-term strategic goals for the property.

- Develop improvement actions and carry out cost savings.

- Maximize room yield and hotel revenue through innovative sales practices and yield management programs.

- Prepare a monthly financial report for the owners and stakeholders.

- Assist in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.

- Act as a final decision-maker in hiring key staff.

- Oversee and manage all departments and work closely with department heads daily.

- Manage and develop the Hotel Executive team to ensure career progression and development.

- Be accountable for the responsibilities of department heads and take ownership of all guest complaints.

- Provide effective leadership to hotel team members.

- Lead in all aspects of business planning.

- Respond to audits to ensure continual improvement is achieved.

- Handle corporate client relationships and participate in new client acquisition.

- Assist in residential sales as and when required and develop strong sales prospects.

 

Prerequisites:

The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills and extensive hands-on experience. The candidate must be available to work when needed, including weekends, holidays, and nights.

 

Education:

A university degree in hotel management or a related field with experience in opening, managing, or repositioning a hotel with a clear track record. Excellent computer system skills are required.

 

Experience:

Minimum 2 years of experience as a Hotel Manager for a branded hotel.

 

Company Description:

Detroit Hospitality Group is developing hotel management and real estate companies in Michigan. Our history spans over a decade, enabling us to develop the most successful and innovative operating teams in the industry. In every property we manage and in every task we undertake, our management and staff are committed to delivering exceptional quality, efficiency, and value. Our clear intention is to exceed our customers' expectations at every point of contact and in every aspect of our service.

Powered by JazzHR

gz5NQnPCYD

  • Front Desk Hotel Manager

    3 weeks ago

    Redford, United States National Home Care Full time

    Detroit Hospitality Group is looking for a Hotel Manager for a Wyndham Property in the Metro Detroit Area. We are seeking a highly motivated and self-disciplined individual with a keen eye for perfection. Job Description: The manager will be responsible for all aspects of operations at the hotel, including day-to-day staff management and guest services. The...

  • Front Desk Hotel Manager

    1 month ago

    Redford, United States National Home Care LLC Full time

    Job DescriptionJob DescriptionDetroit Hospitality Group Detroit Hospitality Group is seeking a Hotel Manager for a Wyndham Property in the Metro Detroit Area. We seek a highly motivated and self-disciplined individual with an eye for perfection.Job Description The manager is responsible for all aspects of operations at the hotel, including day-to-day...

  • Hotel Operations Manager

    3 days ago

    Redford, Michigan, United States National Home Care Full time

    Job Title: Hotel Operations ManagerJob Summary:We are seeking a highly motivated and self-disciplined Hotel Operations Manager to join our team at National Home Care. As a key member of our management team, you will be responsible for overseeing all aspects of hotel operations, including day-to-day staff management and guest services.Key...

  • Hotel Manager

    3 months ago

    Redford, United States National Home Care Full time

    Detroit Hospitality Group Detroit Hospitality Group is seeking a Hotel Manager for a Wyndham Property in the Metro Detroit Area. We seek a highly motivated and self-disciplined individual with an eye for perfection. Job Description •The manager is responsible for all aspects of operations at the hotel, including day-to-day staff management and guests....

  • Hotel Operations Manager

    2 weeks ago

    Redford, Michigan, United States National Home Care Full time

    Company Overview:National Home Care is a leader in providing exceptional hospitality management services. We are dedicated to delivering outstanding quality and value in every aspect of our operations.Position Summary:We are looking for a highly driven and detail-oriented Hotel Operations Manager to oversee the daily functions of our hotel. The ideal...

  • Hotel Operations Manager

    2 weeks ago

    Redford, Michigan, United States National Home Care Full time

    Company OverviewNational Home Care is a leader in providing exceptional hospitality services, dedicated to creating memorable experiences for our guests. We pride ourselves on our commitment to quality and excellence in every aspect of our operations.Position SummaryWe are currently seeking a highly skilled and motivated Hotel Operations Manager to oversee...

  • Front Desk

    1 month ago

    Redford, United States National Home Care LLC Full time

    Job DescriptionJob DescriptionAre you a high-energy, self-directed, and persistent individual, if yes we want you on our team.Join our team and be part of our mission to give the highest quality of affordable Home Care. We believe that your skills and qualifications have a critical role in our pursuit to serve.Position DescriptionThe Client Care Coordinator...

  • Front Desk Receptionist

    3 weeks ago

    Redford, United States National Home Care LLC Full time

    Job DescriptionJob DescriptionAre you a high-energy, self-directed, and persistent individual? If yes, we want you on our team. Join our team and be part of our mission to provide the highest quality of affordable home care. We believe that your skills and qualifications have a critical role in our pursuit to serve.Position Description:The Client Care...

  • Delivery Driver

    3 months ago

    Redford, United States LDL Full time

    Job DescriptionJob DescriptionIn need of a delivery driver to deliver small packages to dental offices with-in a 40 mile radius of Redford area. Individual must have a clean record, friendly personality and be punctual. Individuals with a clean record will be provided a company car. Position is M-F late 10-6pm . Must be comfortable using phone for navigation...

  • Account Manager

    3 months ago

    Redford, United States Solar Contract Carpet Full time

    Job DescriptionJob DescriptionSolar Contract Carpet, a National Flooring Company, is looking for an individual who will excel and prosper in a fast paced environment becoming a valued member of our team. GREAT Opportunities-- Our full time Account Managers have the exciting opportunity to control their career destiny by enjoying unlimited earning potential...

  • Commercial Account Manager

    3 months ago

    Redford, United States Solar Contract Carpet Full time

    Job DescriptionJob DescriptionSolar Contract Carpet, a National Flooring Company, is looking for an individual who will excel and prosper in a fast paced environment becoming a valued member of our team. GREAT Opportunities-- Our full time Commercial Account Managers have the exciting opportunity to control their career destiny by enjoying unlimited earning...

  • Client Relationship Manager

    2 weeks ago

    Redford, Michigan, United States Solar Contract Carpet Full time

    Job OverviewSolar Contract Carpet, a leading provider in the flooring industry, is seeking a dedicated individual who thrives in a dynamic environment and aims to become an integral part of our organization. Exciting Opportunities-- Our full-time Client Relationship Managers enjoy the unique chance to shape their career path with limitless earning potential...

  • Spanish Speaking Case Manager

    3 months ago

    Redford, United States MCHS Family of Services Full time

    Job DescriptionJob DescriptionThe Case Manager for the Unaccompanied Children Program provides culturally competent assessment and case management services serving recently immigrated unaccompanied children and the individuals sponsoring them here in the United States. They are responsible for conducting home studies to assess for safety and suitability...

  • Spanish Speaking Intensive Case Manager

    2 weeks ago

    Redford, United States MCHS Family of Services Full time

    Job DescriptionJob DescriptionThe Intensive Case Manager for the Unaccompanied Children Program provides individual, group, and family therapy to youth and their families within the Unaccompanied Children program(s). The Intensive Case Manager will conduct mental health assessments and screen for human trafficking concerns; maintain current and accurate...

  • Executive Administrative Assistant

    3 months ago

    Redford, United States Solar Contract Carpet Full time

    Job DescriptionJob DescriptionSolar Contract Carpet, a National Flooring Company, is looking for an individual who will excel and prosper in a fast paced environment becoming a valued member of our team. GREAT Opportunities -- Our full time Administrative Assistant has the exciting opportunity to advance their career by enjoying unlimited opportunities to...

  • Customer Service Representative

    3 weeks ago

    Redford, United States U-Haul Full time

    Location: 12768 Inkster Rd, Redford, Michigan 48239 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    3 months ago

    Redford, United States U-Haul Full time

    Location: 12768 Inkster Rd, Redford, Michigan 48239 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    1 month ago

    Redford, United States U-Haul Full time

    Location: 12768 Inkster Rd, Redford, Michigan 48239 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    1 month ago

    Redford Charter Township, United States U-Haul Full time

    Location: 12768 Inkster Rd, Redford, Michigan 48239 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...