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Receptionist

1 month ago

Eugene, United States Kiefer Kia Full time
Job DescriptionJob Description

About Us: Kiefer Kia is a leading auto dealership specializing in Kia Motors products. With a commitment to exceptional customer service and a passion for automobiles, we have built a strong reputation in the industry. We are currently seeking a dedicated and friendly receptionist to join our team.

Position Summary: As a Receptionist at Kiefer Kia, you will be the first point of contact for our customers, both in person and over the phone. Your role is vital in providing a welcoming and professional atmosphere for all visitors and ensuring a smooth flow of communication within the dealership.

Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Answer and direct incoming calls to the appropriate department or personnel.
  • Provide information to callers about dealership services, hours of operation, and location.
  • Maintain a tidy and organized reception area.
  • Schedule and confirm appointments for customers.
  • Handle customer inquiries and resolve or escalate issues as needed.
  • Assist with administrative tasks such as data entry and filing.
  • Collaborate with sales, service, and finance departments to ensure smooth operations.
  • Maintain confidentiality of customer information.

Qualifications:

  • High school diploma or equivalent.
  • Previous receptionist or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Strong organizational skills with attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work in a fast-paced environment.
  • Automotive industry knowledge or interest is a plus.

Benefits:

  • Competitive salary.
  • Health, dental, and vision insurance options.
  • 401(k) retirement plan.
  • Opportunities for career advancement.
  • Training and development programs.
  • Employee discounts on vehicle purchases and services.

Kiefer Kia is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.