In-Office Dispatcher/Office Assistant

4 weeks ago


San Ramon, United States Plumbing Care, Inc. Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off

Position Overview:
We are seeking a dynamic and organized In-Office Dispatcher / Office Assistant to join our team. The primary duties include taking calls, providing exceptional customer service, and scheduling appointments. The ideal candidate must be able to multitask efficiently in a fast-paced environment. Experience with Service Titan and plumbing knowledge is a plus.

Key Responsibilities:
- Answer incoming calls and assist customers with inquiries.
- Provide excellent customer service.
- Schedule appointments and manage the calendar.
- Dispatch service calls to field technicians.
- Perform general office duties as needed.

Qualifications:
- Strong multitasking skills.
- Excellent communication and customer service skills.
- Experience with Service Titan is a plus.
- Knowledge of plumbing is a plus.
- Proficiency in Mac applications.
- Willingness to learn.
- Communication in English is a must, Spanish is a plus.
- Type 60+ wpm.
- Weekend availability is a must.

What We Offer:
- Competitive salary - $25-$30 depending on experience
- PTO and benefits.
- Supportive and friendly work environment.
- Opportunities for growth and advancement.

How to Apply:
Please send your resume and cover letter to mary@plumbingcareinc.com with the subject line "In-Office Dispatcher / Office Assistant Application."



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