Security- Officer/Dispatch

2 months ago

San Diego, United States Prosegur Full time

Security- Officer/Dispatch

Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations.

We’re hiring a reliable, experienced, Security Officer The persons in this position will maintain a safe and secure environment for customers and co-workers by patrolling, monitoring premises, and performing search procedures.

Shifts Include: 

  • Sat/Sun 2:30p-11p (Dispatch) and Wednesday-Thursday 2:30-11:00pm(Post 2 Exterior Patrol)  

Hourly starting wage: $23.00 HR 

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Responsibilities:

Dispatcher Duties

  • Performs standardized, ongoing duties and tasks in the area of security dispatch with an emphasis on radio traffic managementand electronic surveillance site patrol.
  •  Manages vehicle and card access registration.
  •  Monitors emergency phone lines, alarm consoles, CCTV and dispatches security personnel as required.
  •  Maintains written logs and journals of all security related activity during assigned shift.
  •  Maintains records related to check-out/check-in of  parking permits and the client Bicycle Share Program.
  •  Monitors fire, intrusion, panic and all other alarm systems for all Client buildings on the Property.
  •  Broadcasts orders to Client security staff and/or Security Personnel in vicinity to investigate complaint or request when
    appropriate.
  •  Relays instructions or questions from remote units.
  •  Relays radio and telephone messages between Client security officers and the community, when necessary.
  • Observes screens to monitor intrusions and access control and fire alarms and acknowledges such events so that alarms are
    recorded.
  • Records calls broadcast and complaints received; performs data entry on computer.
  •  Performs clerical duties including completing the daily log and filing reports.
  • Receives, analyzes and coordinates response to telephone calls for all security functions (security escorts, lock-outs, general
    information).
  •  Prints daily and historic reports to permit security and parking control management.
Security Duties 

  • Ensures overall security of campus and continually communicates with others in the department to further that responsibility.
  •  Monitors security of Client’s Property in assigned areas and responds to emergencies and incidents as observed and/or as directed by Dispatch.
  •  Receives calls from Dispatcher regarding alarms, investigates and rectifies security breaches and responds promptly.
  •  When not responding to a direct call, patrols the assigned area of the facility grounds on foot, visually and audibly assessing and reporting on the state of security for the overall facility.
  •  Continuously reports (via radio or phone) on engaged activity to a dispatcher to be logged.
  •  Assists with opening/closing of the Property at assigned times.
  •  Notifies the Dispatcher and/or Shift Supervisor of unusual occurrences and malfunctioning of machinery or equipment.
  •  Responds to and investigates as dispatched to any incident or emergency as directed or to any incident or emergency as observed.
  • In the absence of the Client Security Director and/or a Security Shift Supervisor, assumes the role as the security representative at the scene of any incident/emergency, until properly relieved.
  •  Examines doors, windows, and gates to determine that they remain secure as is customary.
  •  Warns violators of rule infractions, such as trespassing after hours, and apprehends or expels persons engaging in suspicious or criminal acts.
  •  Assists authorized persons without their key cards in entering locked areas after verifying their identity through proper protocols.
  •  Responds to calls from Dispatcher regarding access denials, locates offenders and determines if ID card used is valid.
  •  Watches for and reports incidents and unusual events, irregularities such as fire hazards, leaking water pipes, equipment failures, lighting issues and security doors left unlocked via the use of a two-way radio and documents them on a daily written log or through electronic log keeping.
  •  Monitors access to registered events that take place after hours or when the facility is closed.
  •  Collects and turns in found items to dispatch.
  •  As assigned, provides security presence at Client events.
  •  Provides comprehensive pass down of daily events and occurrences to relief personnel.
  •  Performs hourly rounds of the Property as assigned (on foot), utilizing a detex pipe to record time of inspection trips.
  •  Performs daily lock/unlock of facility perimeter doors on foot.
  •  Monitors vehicular traffic flow visually, on foot and/or with the use of a motorized golf cart.
  •  Monitors reserved parking spaces by checking reserved sheet against incoming visitors and contacts shift supervisor if
    discrepancies occur.
  •  Sets up, moves and removes traffic signage and traffic cones as directed.
  • Monitors handicapped parking spots for compliance.
  •  As directed, assumes other Security Post location duties to provi


Prosegur is a world leader in the private security industry. Through its five business lines —Prosegur Security, Prosegur Cash, Prosegur Alarms, Cipher and Prosegur AVOS — it offers companies, households and retail businesses a security that they can trust, based on the most advanced solutions in the market. With presence on the five continents, Prosegur currently has a team of more than 150,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity: education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements:

  • Visual acuity: 20/40 with both eyes together, with or without corrective lenses and the ability to distinguish red, green, and yellow colors is required.
    • The use of corrective eyeglasses or contact lenses must not interfere with an individual's ability to effectively perform assigned security job duties during normal or emergency operations.
  • Hearing: (a) Individuals shall have no hearing loss in the better ear greater than 30 decibels average at 500 Hz, 1,000 Hz, and 2,000 Hz with no level greater that 40 decibels at any one frequency.  A hearing aid is acceptable provided suitable testing procedures demonstrate auditory acuity equivalent to the above stated requirement.  The use of a hearing aid shall not decrease the effective performance of the individual's assigned security job duties during normal or emergency operations.
  • Ability to effectively present information in English in a one-on-one and/or small group situations to other security staff and/or Client employees.
  • Ability to carry out instructions furnished in written, oral, or diagram form and to exercise good judgment.
  • Ability to deal with problems involving several concrete variables in standard situations.
  • Ability to maintain confidentiality of security related information.
  • Ability to stand for a full 8-hour shift and subsequent overtime if needed based on the activities that arise during any given shift or holdover period, where required.
  • Ability to run or otherwise respond to an emergency in a timely manner.
  • Understanding of basic computer keyboard knowledge.
  • Knowledge of common word processing software; spreadsheet software and e-mail.
  • Ability to effectively use a two-way radio, cell phone and direct connect.
  • Ability to learn, properly use, and respond to internal hardware and software that is specific to security to include but not limited to: surveillance cameras, card access systems, incident reporting systems, detex systems, call recording systems, fire alarm systems.
  • Within thirty (30) days of official placement at Client’s Property, all Security Personnel, regardless of the assigned Security Post, shall have completed Cardiopulmonary Resuscitation (“CPR”), Automated External Defibrillator (“AED”) and First Aid certification.


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