Member Service Specialist- Contact Center
2 weeks ago
First New York Federal Credit Union is seeking a Member Service Specialist- Contact Center (MSS) position in our Contact Center located in Colonie, NY.
Previous financial branch experience in a credit union or bank is preferred. The MSS provides credit union services to members via telephone, internet, and mail.
This is a full-time position for an individual with outstanding customer service, writing and communication skills.
Requirements:- Account servicing.
- Referring consumer and real estate loans to the Loan Sales team.
- Cross-selling products/services to benefit the member’s needs.
- Promoting e-banking and meeting Contact Center goals.
Job Type: Full-time
Salary: $18.25/ hour- $19.25/ hour
Work location: In person
Schedule:
Monday 8:30am- 6pm
Tuesday 8:30am- 6pm
Wednesday 8:30am- 6pm
Thursday 8:30am- 5pm
Friday OFF
Saturday 8:45am- 1:00pm
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
-
Call Center Specialist
Found in: Appcast US C2 - 7 days ago
Albany, United States Rose International Full timeDate Posted: 04/25/2024 Hiring Organization: Rose International Position Number: 462937 Job Title: Call Center Specialist Job Location: Albany, NY, USA, 12204 Work Model: Onsite Shift: Monday - Friday 9 am - 5 pm Employment Type: Temporary Estimated Duration (In months): 6 Min Hourly Rate ($): 18.00 Max Hourly Rate ($): 23.00 Must Have...
-
Call Center Specialist
6 days ago
Albany, United States Rose International Full timeDate Posted: 04/25/2024 Hiring Organization: Rose International Position Number: 462937 Job Title: Call Center Specialist Job Location: Albany, NY, USA, 12204 Work Model: Onsite Shift: Monday - Friday 9 am - 5 pm Employment Type: Temporary Estimated Duration (In months): 6 Min Hourly Rate ($): 18.00 Max Hourly Rate ($): 23.00 Must Have...
-
CLINICAL PRE-AUTHORIZATION SPECIALIST
Found in: Careerbuilder One Red US C2 - 15 hours ago
Albany, NY 12260, USA, United States Albany Medical Center Full timeDepartment/Unit:Patient Engagement CenterWork Shift:Day (United States of America)Salary Range: Min. $23.96/hr - Max $38.34/hrThe Clinical Pre-Authorization Specialist will assist the Patient Engagement Center Liaison, Representatives and other Authorization Specialists with patient clinical questions, payer escalation and triaging patient calls accordingly....
-
Patient Access Specialist
6 days ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: Admitting Operations Work Shift: Per Diem (United States of America) Salary Range: $18.00 - $23.79 The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility,...
-
Patient Access Specialist
1 week ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: Admitting Operations Work Shift: Per Diem (United States of America) Salary Range: $18.00 - $23.79 The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility,...
-
Patient Flow Specialist
1 week ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: Logistics Center Work Shift: Per Diem (United States of America) Hourly Range: $38.53 - $63.58 The Logistics Center Patient Flow Specialist is an integral component of the Logistics Center, as they help to manage all aspects of patient flow into, throughout and out of the hospital. The Patient Flow Specialist brings their clinical expertise,...
-
Patient Access Specialist- Emergency Department
Found in: Talent US C2 - 1 week ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: Admitting Operations Work Shift: Evening (United States of America)Salary Range: $18.00 - $23.79 The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility,...
-
Behavior Specialist
4 hours ago
Albany, United States Center for the Disability Services Foundation Full timeBehavior Specialist Clinical Albany, New York Apply Description The Center for Disability Services offers hope, innovation and achievement to the people we support. For 80 years, we have been one of upstate New York’s largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we...
-
Training & Curriculum Specialist
1 week ago
Albany, United States First New York Federal Credit Union Full timeJob DescriptionJob DescriptionDescription:The Training and Curriculum Specialist will develop and provide training for both front and back office team members. They will focus primarily on new Teller and Branch/Contact Center service rep training. They will be responsible to assist in writing and maintaining procedures and manuals. In addition, they will...
-
Patient Access Specialist- Emergency Department
Found in: Talent US C2 - 2 weeks ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: Admitting Operations Work Shift: Per Diem (United States of America)Salary Range: $18.00 - $23.79 The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility,...
-
Pre-Service Representative
6 days ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: HBD - Medicine Cardiology Work Shift: Day (United States of America) Salary Range: $18.00 - $23.79 Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with assisting in scheduling of services for our Hospital and Practice. This requires ability to work...
-
Call Center Representative
1 week ago
Albany, United States Bath Fitter Full timeJob DescriptionJob DescriptionThis is an exciting Call Center position in a local office. The Call Center Representative is responsible for managing a high volume of inbound and outbound calls, fielding customer questions, scheduling and coordinating appointments for our sales estimators at our different locations. Data enter skills needed to set customer...
-
Pre-Service Representative
7 days ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: HBD - Medicine Cardiology Work Shift: Day (United States of America) Salary Range: $18.00 - $23.79 Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with assisting in scheduling of services for our Hospital and Practice. This requires ability to work...
-
LGBT Health Services Program Specialist
6 days ago
Albany, United States CareerBuilder Full timeJob Description Job Description Job description LGBT Health Services Program Specialist Program Specialist is responsible for providing direct service , assisting with training & technical assistance initiatives, event coordination, and program evaluation . This includes Black & Latin@ Gay Pride, the LGBT Student roundtable, training, and technical...
-
LGBT Health Services Program Specialist
1 week ago
Albany, United States In Our Own Voices, Inc. Full timeJob DescriptionJob DescriptionJob descriptionLGBT Health Services Program SpecialistProgram Specialist is responsible for providing direct service, assisting with training & technical assistance initiatives, event coordination, and program evaluation. This includes Black & Latin@ Gay Pride, the LGBT Student roundtable, training, and technical assistance...
-
Kinship Coordinator, Albany
2 days ago
Albany, United States St. Catherine's Center for Children Full time**About Our Organization**: St. Catherine’s Center for Children is a leading non-profit organization in New York’s Greater Capital District. Our comprehensive range of human services reach more than 1,000 children, 600 families, and hundreds of adults across Upstate New York each year. Our multi-faceted programs are designed to offer hope, foster growth,...
-
Customer Service Parts Specialist
1 week ago
Albany, United States Outdoor Network Full timeJob DescriptionJob DescriptionDescription:Come work at Outdoor Network and join an energetic team of individuals who are passionate about outdoor activity and DIY repair. Our online brands – including Partzilla.com and Boats.net – have collectively shipped over 5 million orders worldwide. Our dealerships – including Boater’s World and Powersports...
-
PATIENT ACCESS SPECIALIST
Found in: Careerbuilder One Red US C2 - 19 hours ago
Albany, NY 12260, USA, United States Albany Medical Center Full timeDepartment/Unit:RegistrationWork Shift:Day (United States of America)Salary Range: $18.00 - $23.79The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response...
-
Patient Service Associate
Found in: Talent US C2 - 1 week ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: HBD - Medicine Gastroenterology Work Shift: Day (United States of America)Patient Service Associate , Albany, NY Gastroenterology Office Work Schedule: Monday – Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides...
-
PATIENT ACCESS SPECIALIST
Found in: Careerbuilder One Red US C2 - 17 hours ago
Albany, NY 12260, USA, United States Albany Medical Center Full timeDepartment/Unit:RegistrationWork Shift:Day (United States of America)Salary Range: $18.00 - $23.79The Patient Access Specialist role applies specialized knowledge to provide administrative support for effective operation of office functions within a designated department.Responsibilities:- Greets customers/patients in a friendly and professional manner-...