Office Service Manager

4 weeks ago

Golden, United States KL&A, INC. Full time
Job DescriptionJob Description

KL&A VALUES: PASSION + TRUST + OUTWARD MINDSET + EVOLUTION + MASTERY + OWNERSHIP

KL&A is an employee-owned firm that values trusting relationships both internally and externally. We are passionate about our people, our work, our clients, our community, and sustainability. Our services are in high demand, and we are GROWING in all our offices in beautiful Colorado and Wyoming.

We are seeking an experienced Office Service Manager to oversee the administrative operations for all five of our offices. We are primarily looking to fill the role in Golden, Colorado, but will consider candidates to work in our Loveland, Colorado office. The ideal candidate will be a dynamic professional who is organized and excels in a fast-paced environment. This role is vital to maintaining a high standard of operational efficiency while providing executive support. An ideal candidate will bring a strategic mindset, is energized by supporting and interacting with others, and possesses strong decision-making skills. KL&A values our support staff and is dedicated to their development through training, mentorship, and other growth opportunities. If you are looking for an organization where you can learn and grow while significantly contributing to the success of a growing firm, we want to hear from you.

Responsibilities

  • Oversees administrative services, ensuring tasks are completed in a timely and effective manner.
  • Oversees the work and deliverables of the administrative staff.
  • Strategizes process improvements for the administrative team and other teams as necessary.
  • Responds to and resolves administrative inquiries and questions.
  • Evaluates and implements administrative policies and procedures.
  • Maintains business and professional licensing.
  • Assists with financial records and files such as reimbursement and expense reports.
  • Maintains office supplies, reorders as required, and coordinates maintenance of office equipment across five offices.
  • Maintains physical space, ensuring a safe, clean, and functional environment.
  • Oversees the operations, needs, and maintenance of each facility and facility contracts.
  • Calendar and schedule management by coordinating meetings and appointments to optimize time and resources.
  • Coordinates and schedules travel, meetings, and appointments for managers, supervisors, and executives.
  • Provides high-level administrative support and assistance to the Executives and/or other assigned leadership staff.
  • Assist technical staff by editing and formatting text-based information on contract drawings and specifications.
  • Supports Human Resources with employee onboarding and offboarding tasks and coordinates candidate travel.
  • Serve as lead for company event planning, including two large All Company Meetings per year.
  • Frequent travel between two Golden offices – typically on foot.
  • Occasional to frequent travel to other offices and company-related events.
  • Performs other related duties as assigned.

Physical Demands

  • Prolonged periods of sitting at a desk and working on a computer. Standing desk available.
  • Must be able to lift up to 50 pounds at times.
  • Must be able to travel (by foot or car) between offices two blocks apart to provide administrative support in all types of weather.

Required Qualifications:

  • A High School Diploma will be considered, but an Associate Degree in office administration or related field preferred.
  • 5+ years’ experience as an office manager or in a similar administrative role.
  • Proficient in the Microsoft Office Suite.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong organizational and multitasking abilities.
  • Attention to detail and problem-solving skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Extensive knowledge of office management procedures.
  • Ability to collaborate with staff at all levels and departments of the organization.
  • Capable of working in the US now and in the future without sponsorship.

Bonus Qualifications:

  • Experience in the engineering or construction industry.
  • Experience negotiating with vendors and service providers.

To Be Successful:

  • Bring your passion and strengths to cultivate a fulfilling career.
  • Foster trust through strong interpersonal skills.
  • Value continuous self-improvement.
  • Build a rapport with coworkers outside your team.
  • Adept at managing multiple priorities concurrently.
  • Proactively solve problems by collaborating with others to find optimal solutions.
  • Bring a sense of humor and approach challenges with humility.

KL&A Benefits:

  • Medical: Approximately 80% of Family policy is paid by KL&A
  • Family Dental and Vision paid 100% by KL&A
  • Short- and Long-Term Disability
  • Life Insurance
  • 401(k) plan with company match
  • Employee owned
  • Vacation and sick leave
  • Paid Parental Leave
  • Paid Holidays

Salary: $75,000 to $85,000

Bonuses are awarded at discretion, not guaranteed.

Employment decisions are based on merit and business needs not on race, color, sex, age, religion, national origin, marital status, disability, veteran status, or any other basis protected by federal, state, or local laws. At no time will we knowingly permit discrimination toward an employee for any unlawful reason. All such discrimination is unlawful, and all persons involved in the operations of KL&A are prohibited from engaging in this type of conduct.

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