Front Office Manager

4 weeks ago


Golden, United States Origin Hotel Red Rocks Full time
Job Description The Front Office Manager’s primary role is to ensure high quality service and leadership for the Front of House operations. This individual is responsible for oversight and leadership of the Front Desk team and providing support for all operations. The individual will be well versed in Front Office operations to assist the Agents with guest concerns and overall guest service. The Front Office Manager will also act as a Manager on Duty during some of their shifts.Job Responsibilities Responsible for the adherence and enforcement of all Hotel policies and procedures Responsible for maintaining the highest levels of professionalism and decorum amongst all the staff Monitor inventory control and ordering procedures for Front Office and guest supplies Oversee Front Desk Agent scheduling and requests Perform coaching and counseling of all Front Desk Agents, Night Auditors and PBX operators as needed to enforce standards Creates a comprehensive training program instilling a culture of service and follow through Acts as a liaison between the Front Office and the Reservations/Sales team Is intimately involved in troubleshooting and drilling down to determine and eliminate guest issues Handle any guest complaint or issue in a professional manner Complete a daily MOD Report to communicate guest opportunities and other information Assist the Front Desk with all aspects of operations including check-in and check-out process Review all potential safety and security issues and implement corrective action steps Responsible for knowing all emergency procedures Conduct walk-throughs of the property at a minimum of twice per day Coach associates how to resolve and de-escalate conflicts Assists in welcoming and escorting VIP’s and other guests Work closely with Housekeeping, Engineering, Catering and Sales to assure groups and special functions are handled smoothlyJob Qualifications 3 years’ experience as a Guest Service Agent, Supervisor or Manager Management experience required Front Office Accounting experience Proficiency in Microsoft applications is required Verifiable record improving guest service and satisfaction Ability to work a flexible schedule and be able to work weekends and holidays  

Source: Hospitality Online


  • Front Office Manager

    4 weeks ago


    Golden, United States Origin Hotel Red Rocks Full time

    Job DescriptionThe Front Office Manager's primary role is to ensure high quality service and leadership for the Front of House operations. This individual is responsible for oversight and leadership of the Front Desk team and providing support for all operations. The individual will be well versed in Front Office operations to assist the Agents with guest...

  • Office Manager

    2 days ago


    Golden, United States Vulcan Fire Full time

    Job DescriptionJob DescriptionSalary: $30-$35 / hour Job Title: Office ManagerLocation: Golden, CO Job Type: Full-TimePay: $30-35/hour (depending on experience)Company Overview:Vulcan Fire is a rapidly growing life safety company generating around $10M in annual revenue. We repair, replace, service, and install Fire Alarm Systems throughout Colorado and...

  • Front Desk Agent

    1 week ago


    Golden, United States La Quinta Denver - Golden Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Golden, United States Centennial Equipment Co Full time

    Job DescriptionJob DescriptionCentennial Equipment, is a well-established company founded in 1958 in Colorado. We offer a very friendly, stable, small business environment.Please note that prior QuickBooks Experience is a REQUIREMENT.In addition to hourly pay, we include quarterly and end of year bonuses that are based on performance.DutiesManage all...


  • Golden, United States Drawbridge Full time

    Engineering Manager - Essential Services Full Time, Onsite, M-F schedule Company Overview: Our client is a globally recognized innovator, manufacturer, and supplier of essential services to the food processing, healthcare & medical, and cleanroom & pharma industries. Committed to delivering high-quality products and solutions that meet the critical needs of...


  • Golden, United States Drawbridge Full time

    Engineering Manager - Essential Services Full Time, Onsite, M-F scheduleCompany Overview:Our client is a globally recognized innovator, manufacturer, and supplier of essential services to the food processing, healthcare & medical, and cleanroom & pharma industries. Committed to delivering high-quality products and solutions that meet the critical needs of...


  • Golden, United States Drawbridge Full time

    Engineering Manager - Essential Services Full Time, Onsite, M-F scheduleCompany Overview:Our client is a globally recognized innovator, manufacturer, and supplier of essential services to the food processing, healthcare & medical, and cleanroom & pharma industries. Committed to delivering high-quality products and solutions that meet the critical needs of...


  • Golden, United States IQ Clarity LLC Full time

    IQ Clarity, one of Denver's fastest growing staffing firms, is looking for an empathetic, driven and mission-aligned Senior Business Development Manager to help us grow our team. This is a central role to the Colorado tech ecosystem. You will grow and support relationships with top companies across the Front Range. IQ Clarity was recently awarded one of the...


  • Golden, United States IQ Clarity LLC Full time

    IQ Clarity, one of Denver's fastest growing staffing firms, is looking for an empathetic, driven and mission-aligned Senior Business Development Manager to help us grow our team. This is a central role to the Colorado tech ecosystem. You will grow and support relationships with top companies across the Front Range. IQ Clarity was recently awarded one of the...


  • Golden, United States IQ Clarity LLC Full time

    IQ Clarity, one of Denver's fastest growing staffing firms, is looking for an empathetic, driven and mission-aligned Senior Business Development Manager to help us grow our team. This is a central role to the Colorado tech ecosystem. You will grow and support relationships with top companies across the Front Range. IQ Clarity was recently awarded one of the...


  • Golden, United States IQ Clarity Full time

    Job DescriptionJob DescriptionIQ Clarity, one of Denver's fastest growing staffing firms, is looking for an empathetic, driven and mission-aligned Senior Business Development Manager to help us grow our team. This is a central role to the Colorado tech ecosystem. You will grow and support relationships with top companies across the Front Range. IQ...


  • Golden Gate, United States Planet Fitness Full time

    Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family...


  • Golden, United States Department Of Energy Full time

    Summary DOE offers you the chance to be part of the clean energy revolution and make a difference in the fight against the climate crisis. Join the DOE Clean Energy Corps Duties This series covers positions managing, supervising, leading, and/or performing administrative and management work.Vacancies filled under this public notice may have varying levels...


  • Golden, United States Department Of Energy Part time

    Summary DOE offers you the chance to be part of the clean energy revolution and make a difference in the fight against the climate crisis. Join the DOE Clean Energy Corps! ...

  • Receptionist

    1 week ago


    Golden, United States KONG Company Full time

    The receptionist position responds to consumer comments, complaints, questions, and concerns by phone, Outlook emails and through our internal HubSpot ticketing system. In addition to being the front-line company position, this position also directs all incoming company-wide call traffic. This position is part of the Consumer Relations team. Essential...

  • Receptionist

    3 weeks ago


    Golden, United States KONG Company Full time

    The receptionist position responds to consumer comments, complaints, questions, and concerns by phone, Outlook emails and through our internal HubSpot ticketing system. In addition to being the front-line company position, this position also directs all incoming company-wide call traffic. This position is part of the Consumer Relations team.Essential...

  • Receptionist

    3 weeks ago


    Golden, United States KONG Company Full time

    The receptionist position responds to consumer comments, complaints, questions, and concerns by phone, Outlook emails and through our internal HubSpot ticketing system. In addition to being the front-line company position, this position also directs all incoming company-wide call traffic. This position is part of the Consumer Relations team.Essential...


  • Golden, United States gpac Full time

    Are you a self-motivated Project Manager who wants to work for a company that you can learn from and grow with? This might be the opportunity for you Our client, a heavy highway contractor is looking to add a Project Manager to their growing team.PROJECT MANAGER RESPONSIBILITIES:Primary duty is to oversee all project management of assigned projects. You will...

  • Retail Cashier

    2 days ago


    Golden, United States DICK'S SPORTING GOODS INC Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...


  • Golden, United States Baseline Excavation LLC Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONThe position is for operating heavy equipment used for moving or grading earth, applying concrete, asphalt or other materials or equipment used for tamping gravel, dirt or other materials. The position would primarily work in the residential custom home arena and would be in the front range mountain area and in...