Product Manager, Docket

4 weeks ago

Golden, United States Service Core Full time
Job DescriptionJob DescriptionSalary: $130K - $160K

Product Manager, Docket


Company Overview

ServiceCore and Docket are rapidly-growing field-service Software as a Service platforms for the portable sanitation and dumpster industries, being named as the #80 fastest growing software companies in America by Inc. 5,000. The customers we serve have been underserved by software, making us the leading players in a huge industry with very little competition. Our software helps our incredibly hard-working business owners get more done and stress less. How? By supercharging their businesses with software that cuts wasted time, manages jobs, optimizes routes, tracks inventory, and automates billing. We are proud to offer a one-stop solution that allows our hard-working customers to be more productive and successful

 

We live by our core values of Love Our Customers, Be Real, Give a Shit, Deliver Results and of course Keep it Fun. ServiceCore provides hard-working individuals the opportunity to work and grow within an agile, fast-paced start-up environment. We are proud of our accomplishments and take our jobs seriously while not taking ourselves too seriously. 


Role Overview

ServiceCore is seeking an energetic, ambitious and experienced Product Manager to work as part of  our Docket product platform. This is a great opportunity to work with an amazing hybrid office/WFH team that’s based in Lakewood, CO and across the US to help achieve our mission to deliver new and exciting products.


You will report to the Sr Product Manager of Docket  and will support the function of Product Management on this application.  You will have a critical role working with our stakeholders to develop, manage and execute a product Vision and Roadmap, as well as work with a Scrum team day-in/day-out to write stories and build an amazing product. This role collaborates regularly and closely across software engineering, the wider product organization, company leadership, support, implementation, marketing, sales, and end-customers and users.


Role and Responsibilities

To successfully deliver products in a fast paced working environment you will need to:

  • Work together with prospective clients and existing users to deeply understand and anticipate their needs
  • Collaborate with stakeholders on a product vision and agile product roadmap that is in alignment with Customer needs and internal Business Objectives  
  • Groom and manage the product backlog,  prioritizing based on the roadmap and changing requirements
  • Refine customer problems and business opportunities into product requirements, user stories, and acceptance criteria 
  • Support the flow of delivery through sprint planning and forecasting 
  • Work with Marketing to articulate the value proposition of features and capabilities that are getting released into the market 
  • Monitor and communicate product progress throughout the lifecycle 
  • Recommend ideas for enhancing product performance and achieving product success that drive long-term success of the company’s strategy, financial and growth goals
  • Suggest and implement ways to track product use and impact on end users
  • Deliver updates to other product teams and company stakeholders

 

Qualifications

  • 3+ years of experience as a Product Manager in an Agile (Scrum) environment  
  • Strong preference given to candidates with a B2B SaaS background, including Payments, BI/Reporting, document management 
  • Experience working with Field Services customers is not required but is highly desirable 
  • Proven experience of working effectively with a broad stakeholder group 
  • Experience using Confluence or similar tool for requirements capturing
  • Experience using JIRA or other user story and task management tool
  • Data oriented with experience using a product analytics tools to inform decision-making 
  • Excellent communication, analytical and problem solving skills
  • Proven leadership experience and strong team skills 
  • Strong organizational and time management skills
  • Experience working with multiple teams and distributed teams across time zones
  • Self-starter with a growth mindset and can-do attitude

Base Salary: $130K - $160K based on experience


Benefits and Perks

  • Open-Time Off Policy with 12 Company Holidays
  • Medical, Dental and Vision Insurance
  • 401k  with Employer Match
  • Weekly Lunches + Stocked Kitchen
  • Dog Friendly Office
  • Casual Office Environment 
  • Regular Company Events and Happy Hours
  • A Strong Company Culture that Lives by Our Core Values - Love our Customers, Be Real, Give a Shit, Deliver Results, and Keep it Fun.

 

If you believe you match the above criteria and are desiring a dynamic start-up environment with a management team that is dedicated to your success, then please apply 

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