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Medical Assistant Clerk

3 months ago

Rockford, United States Rosecrance Inc. Full time
Job DescriptionJob Description

Let’s change lives together.

Join a purpose-driven community of champions.

Qualifications/Basic Job Requirements:

  • High School Diploma or GED and one year of addiction treatment experience or an equivalent combination of education, training and experience
  • Minimum CNA, CMA or EMT certification or greater
  • Cardiopulmonary resuscitation (CPR) and First Aid training complete within three months
  • Skilled in behavioral management techniques
  • Ability to lead discussion and educational presentations
  • Valid Illinois driver's license

Essential Responsibilities:

  1. Schedule new client psychiatric evaluation appointments and follow-up medication management appointments.
  2. Monitor and respond to calls to the Psychiatry appointment scheduling line.
  3. Track and distribute data specific to call volume to the psychiatry scheduling line and number of appointments scheduled.
  4. Conduct client health history/assessment and report to psychiatric provider prior to appointment.
  5. Assist with vital signs assessments.
  6. Provide follow-up communication to clients with ongoing medical concerns.
  7. Monitor and document client’s response to medication and report any notable response immediately.
  8. Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
  9. Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.
  10. Facilitate communication between clinical and medical staff.
  11. Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.
  12. Assist with preparing clients for their appointments with the provider.
  13. Document pertinent information daily in the EHR based on observations and involvement with the clients as required.
  14. Serve as a member of the Ware Center Medical Services team and participate in all team meetings and activities.
  15. Attend all scheduled meetings of staff, such as nursing meetings, department meetings, or appropriate committee meetings as designated.
  16. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  17. Deliver exceptional customer service consistently to every customer.
  18. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Pay: Based on education, experience and credentials

Location: Rosecrance Ware Center

Schedule: Schedule: Monday-Friday 8am-4:30pm

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire
  • Wellness plan and certain facilities offering an on-site gym
  • Daily pay available through financial wellness provider: UKG Wallet

About Us

Rosecrance is a leading non-profit provider of comprehensive behavioral health services in the United States. With over 100 years of experience, Rosecrance is dedicated to helping individuals and families overcome substance abuse and mental health challenges. We operate a network of treatment centers and outpatient programs, offering evidence-based therapies and compassionate care to promote lasting recovery.

If you are passionate about making a difference in the lives of individuals and families affected by substance abuse and mental health disorders, we invite you to join our team at Rosecrance. Note: Only candidates selected for an interview will be contacted.

Health and Safety

Enjoy a safe and healthy work environment As a federally funded company, Rosecrance operates under multiple licenses and accreditation agencies, requiring strict adherence to their respective laws and policies concerning employee health and safety requirements. Compliance with the company's health policies is a condition of employment.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.