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Cage/Guest Services Cashier

1 month ago

Camp Verde, United States Cliff Castle Casino Full time
Job DescriptionJob Description

POSITION SUMMARY: Responsible for assisting guests with monetary transactions efficiently and accurately while providing exceptional Guest service.

ESSENTIAL DUTIES:

  • Perform various redemptions and exchange transactions with accuracy: i.e. gaming cheques, coin/currency exchanges, check cashing, cash advances, coupon/voucher redemptions, etc.
  • Accurately balance assigned bank.
  • Maintain a working knowledge of the facility, as well as special events on property in order to keep Guests informed.
  • Assist other cashiers in the Cage when needed.
  • Held accountable, to high degree, for the accuracy and thoroughness of departmental records and reports.
  • Keep up with fast paced atmosphere, work efficiently under pressure, maintain professional composure.
  • Perform other duties as assigned.

QUALIFICATIONS:

1. Education: High School diploma or equivalent, preferred.

2. Work Experience:

a. Recent experience handling large volume of currency and transactions (bank teller, cashier, CSM, etc.).

3. Knowledge, Skills, and Abilities:

a. Accurately operate a 10-key calculator by sight.

b. Pass basic math test.

c. Excellent communication skills.

4. Be at least 18 years of age.

5. Demonstrate eligibility to work in the U.S.

6. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

7. Communicate and interact with Guests, fellow Team Members, and Management in a professional and courteous manner.

8. Available to work all shifts, weekends, and holidays as deemed necessary.

9. Able to comply with all Cliff Castle Casino Hotel policies and procedures.

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