Customer Account Representative

3 weeks ago


Naples, United States Axis Global Full time
Job DescriptionJob Description

We're looking for a Customer Account Representative specializing in customer acquisitions, retention, sales, marketing, and team building. This position is crucial to our company's success in delivering an exceptional customer experience. As a Customer Account Representative, you will efficiently communicate the benefits and features of our client's services to their customers while setting up new accounts and maintaining existing accounts.

Duties:

  • Interact with consumers to answer questions and explain client products and features.

  • Gather data and process client information.

  • Review product knowledge daily to stay current and provide sales training to newcomers once eligible.

  • Identify and understand competitors in the market to ensure an easy comparison for potential consumers.

  • Provide a high level of quality and ensure standards and client expectations.

Requirements:

  • Excellent interpersonal skills and social competency

  • 1-2 years working in a customer service field

  • Professional demeanor, organized, and reliable

  • Practical and skillful communication skills

  • Ambition, a strong work ethic, and an earnest willingness to learn

  • Ability to excel in a high-energy, fast-paced environment





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