Commercial Account Specialist

3 weeks ago


Naples, United States HireUp Talent Full time
Description
*Client Success Specialist.*

* *Great Salary*
* *Great Benefits (eligible after 60-days)*
* *Advancement Opportunities*

Pool Troopers, one of the nation's largest and fastest- growing pool service companies, currently serves over 20,000 customers in Florida, Texas, South Carolina, Georgia, and Arizona, and was ranked #1 in 2019. 2020, and 2021 on the Top 50 list by Pool & Spa News & Jandy. In October 2020, Pool Troopers partnered with Shoreline Equity Partners (Private Equity Firm) to support the next phase of growth including the execution of rapid acquisition strategy.
As a *Client Success Specialist* with Pool Troopers, you will have a rewarding career with opportunities for growth and advancement.

*
Responsibilities:*

* Confer daily with customers by telephone or in person to adhere to client needs, resolve conflict, and provide solutions
* Create quotes for commercial repairs and follow up on the quotes to ensure repairs are being made as expected and in a timely manner
* Track availability and inventory of repair parts coming from the distributors
* Work closely with Pool Technicians and Pool Maintenance Mechanics regarding quotes and repair statuses
* Review Department of Health reports ensuring all items are corrected prior to re-inspection
* Serve as the point of contact and communicate with Property Managers, Board Members, and Department of Health Inspectors to cultivate positive relationships
* Submit parts for warranty

A Pool Trooper is someone who can recognize problems before they arise, be able to multitask high priority jobs, has strong communication skills, is detail oriented, and a self starter
Requirements

* 1-2 years experience in sales, account management, or customer service
* High school diploma or equivalent, required
* Some college is a plus
* Bilingual (Spanish) is a plus
* Knowledge of commercial pool equipment and DOH requirements is a plus
* B2B experience, required
* *Position is full-time Monday-Friday working out of either our Ft. Myers or Naples location.*

Benefits
We offer all full-time team members:

* Competitive Salary $50k-$60k (based on experience)
* Health Insurance (Medical, Dental, Vision)
* 401k with Match
* Growth Opportunities
* Paid Time-Off
* Short & Long-Term Disability Insurance
* Life Insurance

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday

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