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Miss Lucille's Café

1 month ago

Clarksville, United States Project 2231 Full time
Job DescriptionJob DescriptionSalary: Tipped position, $5.00 an hour plus tips

Miss Lucille's Cafe in Clarksville, TN is seeking a part-time, Front of House (FOH) server who is a skilled and friendly individual to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring an enjoyable dining experience for our guests. You will take orders, deliver food and beverages, and maintain a clean and organized dining area. If you have a passion for hospitality, enjoy working in a fast-paced environment, and have excellent communication skills, we encourage you to apply.


Responsibilities include but are not limited to the following:

  • Greet Miss Lucille’s Cafe guests
  • Make menu recommendations and answer all related inquiries
  • Check the identification of customers to verify they are of legal drinking age
  • Table service
  • Take orders from guests and accurately send to the kitchen
  • Record drink and food orders accurately into the POS 
  • Prepare and serve alcoholic drinks, drinks and menu items in accordance with standard recipes
  • Upsell drink and menu items to guests
  • Respond promptly to requests from guests in a polite and professional fashion
  • Attempt to limit problems related to guests’' excessive drinking by following established procedures
  • Process transactions using the POS system
  • Prepare checks for guests
  • Process guest payments
  • Ensure the Cafe dining room and walkways stay clean in accordance with standards.
  • Ensure the Cafe counter, beverage stations, and stock rooms stay tidy and in accordance to standards.
  • Comply with all health, safety and hygiene standards and policies
  • Balance the cash register at the start and close of each shift.
  • To ensure that the Cafe experience culture are not compromised for any reason.
  • Report any misconduct of patrons and/or team members to management immediately.  This includes stealing, damaging games/property, and drug/alcohol use.

 

Preferred Skill Sets:

  • Experience providing excellent customer service in a fast-paced environment
  • A positive attitude and ability to work well under pressure with other staff
  • Ability to perform high-quality work while unsupervised
  • Good with math - you must be able to handle money accurately and operate a point-of-sale system
  • High school diploma or equivalent
  • Minimum age 18
  • At least one year of serving experience in a full-service restaurant is required
  • obtain an ABC license.

 

Key Competencies

  • customer service orientation
  • communication skills
  • interpersonal skills
  • team member
  • high energy level
  • handle a fast-paced work environment
  • reliability
  • honesty and integrity


Job Type: Part-time


Schedule:

  • Day Shift
  • Weekend availability required

 

Salaried or Hourly:  Hourly

Tipped position with base pay of $5.00 an hours


Physical Requirements:

Reaching at/or below the shoulder

Long periods of time standing or walking

Stooping for extended periods of time

Reaching overhead

Lift up to 20 pounds


Project 2231, a family-owned Hospitality and Entertainment company operates Miss Lucille’s Marketplace, Miss Lucille's Cafe,  Dock 17, The City Forum,  ACME Athletics, and Varsity Pins.