Current jobs related to IN-IDOI-Inbound Call Center Rep - Indianapolis - Software Technology Inc
-
Inbound Call Center Representative
2 weeks ago
Indianapolis, United States MetaSense, Inc. Full timeDescriptionMust complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory. OverviewAnswer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as...
-
Call Center Agent
2 weeks ago
Indianapolis, United States Personalhaus Recklinghausen Full timeFr unseren namhaften Auftraggeber in Dorsten suchen wir: Call Center Agent (m/w/d) Sachbearbeitung im Inbound in Vollzeit und 2-Schichtsystem mit bernahmeoption! PERSONALHAUS MITGLIEDER erhalten: ? 250 Prmie fr jedes neue PERSONALHAUS MITGLIED, welches Du uns empfiehlst ? Bezahlung nach Tarifvertrag (iGZ/DGB Tarifgemeinschaft) ? Fahrdienst zu unseren Kunden...
-
Call Center Representative
4 weeks ago
Indianapolis, United States TEKsystems Full timeJob DescriptionJob DescriptionTekSystems is hiring Call Center Representatives for a local Health Insurance Company in Indianapolis, IN!Contractors will be taking Inbound calls from Members. They will be on the phones most of the day. They will document calls into the system as they happen. Calls would include:-Assisting by looking up what their insurance...
-
Call Center Representative
5 months ago
Indianapolis, United States Penske Automotive Group Full timeJob Overview Summary/Objective The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email, or social media as assigned. Essential Functions Training is 3-4 weeks long Training includes shadowing, mock calls, legal training, how to use computer systems, and how to...
-
Customer Service Center Rep
5 months ago
Indianapolis, United States Indiana Farm Bureau Full time** Customer Service Center Rep - Part-Time** **Job Category****:** Marketing **Requisition Number****:** CUSTO03041 Showing 1 location **Job Details** **Description** We are looking for a **customer service center representative** to provide excellent, effective, and immediate customer service by responding to inquiries and requests from customers and...
-
Call Centre Rep
5 days ago
Indianapolis, United States Magicforce Full timeEngagement Type Contract Short Description Must complete a 5day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry mailings and inventory. Complete Description OVERVIEW Answer incoming 800 helpline calls transfer calls to volunteers when available data entry of client...
-
Call Centre Rep
2 weeks ago
Indianapolis, United States Magicforce Full timeEngagement Type Contract Short Description Must complete a 5day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry mailings and inventory. Complete Description OVERVIEW Answer incoming 800 helpline calls transfer calls to volunteers when available data entry of client...
-
Medical Customer Service Representative
7 days ago
Indianapolis, United States Ajilon Full timeAjilon - JobID: C419A424-4FD2-4B62-9AE8-704B235091AE [Medical Office Assistant] As a Medical Customer Service Rep at Ajilon, you'll: Answer a high volume of inbound calls from Patients, Providers, or Insurance companies; Manage equipment orders from order entry to delivery; Answer product questions and troubleshoot with patients; Process orders with ERP;...
-
Medical Customer Service Representative
37 minutes ago
Indianapolis, United States Ajilon Full timeAjilon - JobID: BFF78C7D-9C6A-4A26-BF30-EC7EA74023A9 [Medical Office Assistant] As a Medical Customer Service Rep at Ajilon, you'll: Answer a high volume of inbound calls from Patients, Providers, or Insurance companies; Manage equipment orders from order entry to delivery; Answer product questions and troubleshoot with patients; Process orders with ERP;...
-
Call Center CSR
4 weeks ago
Indianapolis, United States Elwood Staffing Full timeCSR Role with 4-week in-office training class. Call center experience preferred. Work as Borrower Advocate for people with student loans. Company Profile. Company in the Keystone at the Crossing area that provides information to people with student l CSR, Call Center, Technology, Staffing
-
Call Center Representative
3 weeks ago
Indianapolis, United States Milliner & Associates Full timeCall Center Representative Milliner & Associates, LLC is one of Indiana's finest Accounting, Finance, Human Resources, Administrative and Customer Service staffing firms. As specialized recruiters, we conduct searches for every imaginable accounting, finance, human resources, administrative and customer service function at every level. We distinguish...
-
Sales Consultant
7 days ago
Indianapolis, Indiana, United States Stratford Davis Staffing LLC Full timeJob DescriptionWe are seeking a highly motivated Sales Consultant to join our team at Stratford Davis Staffing LLC. As a Sales Consultant, you will be responsible for generating revenue through inbound leads, working in a 100% remote sales environment.Key Responsibilities:Manage inbound leads and convert them into salesWork closely with our team to achieve...
-
Call Center Scheduling
4 months ago
Indianapolis, United States Indiana University Health Full timeCome join our team! Our Indianapolis team is looking for a dynamic individual to join our System Patient Access Center! This entry-level role serves as the Virtual Front Office for a host of outpatient physician practices in the Indianapolis area. Call Center, Scheduling, Patient Access, Healthcare, Business Services, Skills
-
Call Center Agent I
3 weeks ago
Indianapolis, United States TCC Solutions Full timeJob DetailsJob Location INDIANAPOLIS, IN Remote Type Fully Remote Position Type Full Time Education Level 4 Year Degree Salary Range $18.00 - $21.00 Hourly Travel Percentage None Job Category Customer Support Description Call Center Agents answer and resolve customer inquiries via telephone and email related to the use of our child care software solution,...
-
Call Center Agent I
3 weeks ago
Indianapolis, United States TCC Solutions Full timeJob DetailsJob Location INDIANAPOLIS, IN Remote Type Fully Remote Position Type Full Time Education Level 4 Year Degree Salary Range $18.00 - $21.00 Hourly Travel Percentage None Job Category Customer Service Description Call Center Agents answer and resolve customer inquiries via telephone and email related to the use of our child care software solution,...
-
Customer Service Rep. II
2 weeks ago
Indianapolis, United States BCforward Full timeCustomer Service Rep. II BCforward is currently seeking a highly motivated Customer Service Rep for an opportunity in Remote!Position Title: Customer Service RepLocation: RemoteAnticipated Start Date: 11/11/2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected...
-
Call Center Agent
6 months ago
Indianapolis, United States Pldi Full timeWe are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update...
-
Call Center Representative
5 months ago
Indianapolis, United States Indiana Fram Insurance Full timeWe are looking for someone that can:Provide professional verbal and written communications, including speaking clearly and distinctly over the telephone. Listen intently with the practice to hear people out, and accurately restate the needs of the customer, and document the customer interaction proficiently. Effectively utilize multiple computer systems...
-
Call Center Scheduling
2 months ago
Indianapolis, United States Indiana University Health Full timeJob Description Come join our team! Our Indianapolis team is looking for a dynamic individual to join our System Patient Access Center! This entry-level role serves as the "Virtual Front Office" for a host of outpatient physician practices in the Indianapolis area. To be successful in this position, you must be dependable and consistent in your attendance...
-
Indianapolis, United States Community Health Network Full timePatient Access Rep- East/South Imaging Center Job Ref 2406957 Category Administrative & General Support Job Family Administrative / Secretarial Department Patient Access Ambulatory Schedule Full-time Facility Imaging Center East 7910 E. Washington St. Indianapolis, IN 46219 United States Shift Day Job Hours Staff will also provide coverage at Stones Crossing...
IN-IDOI-Inbound Call Center Rep
3 months ago
OVERVIEW
Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
DUTIES
*Answer all 800 calls in a timely manner. Record on Client Contact forms.
*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.
*Complete data entry each day including Client Contacts
*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
*Inform the Office Manager when supplies of materials are low
*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
*Forward call back messages to Volunteer Supervisors at the end of the day.
*Put together new counselor training materials and other training materials requested by Trainers.
*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.
DIFFICULTY OF WORK
Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.
RESPONSIBILITY
Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program.
PERSONAL WORK RELATIONSHIPS
Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceGood Communication SkillsRequired2YearsKnowledge of Data EntryRequired2YearsHigh School Diploma or GED Required0Additional education or experience preferredNice to have0Call center experienceNice to have0Billingual/Spanish Speaking preferredHighly desired0
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address.Question3Please list the city and state where candidate currently resides.Question4Candidate must be paid $$$ if selected for engagement. The provider markup for this position is 21%. Do you accept this requirement?Question5this is a full time 40 hour work week. 8:00-4:30 pm with 30 minute lunch. Do you accept this requirement?Question6This is an ONSITE position in a call center taking inbound calls. Do you accept this requirement?Question7Your candidate must have a clear BMV check along with the background check to be eligible. Do you accept this requirement?Question8If candidate is accepted for position orientation will include a 5-day training on health insurance for people with Medicare which must be entirely completed. Do you accept this requirement?
