Academic Support Specialist/Student Advisor

4 weeks ago


Boynton Beach, United States Institute of Healthcare Professions LLC Full time
Job DescriptionJob Description

Do you want to make a difference in a student's academic journey? Are you comfortable with remote outreach and interaction? Are you looking to be part of a team that is dedicated to student success?

We are looking for someone who:

  • Has previous experience in customer service or a support role; preferably one or two years.
  • Is an excellent communicator, both verbal and written.
  • Can think critically, showcasing great problem-solving abilities.
  • Approaches customer interactions with patience and empathy.
  • Can multitask and prioritize in a fast-paced environment
  • Has basic technical knowledge or willingness to learn technical concepts.
  • Can work independently without supervision
  • Has the ability to work with sensitive information in a confidential manner
  • Can adapt to change quickly
  • Anticipates and solves problems
  • Can work with a wide range of diverse internal and external constituencies
  • Able to manage multiple activities/projects
  • Can work flexible hours including some evenings and weekends
  • Comfortable being on camera in virtual meetings
  • Willing to work both On-campus and some remote scheduled time
  • Comfortable with multiple technology systems

Qualifications:

  • A minimum of a bachelor's degree is preferred, but a combination of education and experience may be considered.
  • Flexible schedule required, including some nights and weekends.

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