Medical Receptionist, Clinic Support Center

2 weeks ago

Portsmouth, United States ConvenientMD Full time
Job DescriptionJob DescriptionPlease note: We are seeking part time and per-diem candidates. This position works within our Clinic Support Center & requires team members to be in our Portsmouth, NH Corporate office. Our new office is located in Portsmouth’s West End and offers free parking, a gym with Pelton bikes and showers, tea and coffee stations, as well as standing desks for each employee.


Who We Are

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Medical Receptionist in our Clinic Support Center, you will be the first touchpoint a patient has when they connect with our team for virtual care. Working alongside the clinical team, you will be responsible for greeting patients, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.

In addition to supporting our virtual patients, you will act as a resource to our in-person Medical Receptionists when they need support handling patient flow in their clinics, ensuring wait times remain manageable, even on busy days.

This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply


Your Impact

  • Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance over the phone.
    • Serve as first touchpoint for patients seeing care, greet patients with a friendly and professional demeanor.
    • Register patients efficiently, ensuring completion of all required virtual forms with accurate information.
    • Assign patients to the correct virtual Provider.
    • Handle insurance and billing inquiries, providing clear and concise information to patients.
    • Aid ill or distraught patients as necessary and with available resources.
  • Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
    • Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.
  • Virtual Flow & Coordination: Collaborate with the healthcare team to ensure seamless patient flow and efficient operations, contributing to a positive and organized experience.
    • Answer and direct phone calls in a professional and timely manner.
    • Manage patient reservations and registration, optimizing patient satisfaction and provider schedules.
    • Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.
  • Communication Hub & Support for Clinics: Act as a central communication hub between virtual and in-person receptionists, promoting a cohesive and coordinated patient care experience.
    • Monitor and proactively provide support to in-person Medical Receptionist in shared Teams channel.
    • Liaise between clinic and Clinical Support, providing load balancing support, ultimately ensuring patient wait time remains low both virtually and in-person.
  • CMD Technology & Offerings Expert:
    • Support remote Providers with logistics and technical difficulties.
    • Become familiar with scope of services provided at CMD and costs affiliated with all services.
    • Navigate and utilize various software systems for reservation scheduling and electronic medical records.

Required Availability

  • Our Clinic Support Center is open from 6:00am-8:00pm EST. Shifts begin at 6:00am, 7:00am, and 7:45am.
  • Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
    • For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
    • For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
    • For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.
  • Flexibility to work nights, weekends, holidays.

  • Medical Receptionist, Clinic Support Center

    6 days ago

    Portsmouth, United States ConvenientMD Full time

    Please note: We are seeking part time and per-diem candidates. This position works within our Clinic Support Center & requires team members to be in our Portsmouth, NH Corporate office. Our new office is located in Portsmouth's West End and offers free parking, a gym with Pelton bikes and showers, tea and coffee stations, as well as standing desks for each...

  • Medical Receptionist, Clinic Support Center

    1 week ago

    Portsmouth, United States ConvenientMD Full time

    Job DescriptionJob DescriptionPlease note: This position works within our Clinic Support Center & requires team members to be in our Portsmouth, NH Corporate office. Our new office is located in Portsmouth’s West End and offers free parking, a gym with Pelton bikes and showers, tea and coffee stations, as well as standing desks for each employee. Who We...

  • Medical Receptionist, Clinic Support Center

    2 weeks ago

    Portsmouth, United States ConvenientMD Full time

    Job DescriptionJob DescriptionPlease note: This position works within our Clinic Support Center & requires team members to be in our Portsmouth, NH Corporate office. Our new office is located in Portsmouth’s West End and offers free parking, a gym with Pelton bikes and showers, tea and coffee stations, as well as standing desks for each employee. Who We...

  • Medical Receptionist, Clinic Support Center

    7 days ago

    Portsmouth, United States ConvenientMD Full time

    Please note: This position works within our Clinic Support Center & requires team members to be in our Portsmouth, NH Corporate office. Our new office is located in Portsmouth’s West End and offers free parking, a gym with Pelton bikes and showers, tea and coffee stations, as well as standing desks for each employee. Who We Are At ConvenientMD,...

  • Medical Receptionist, Clinic Support Center

    7 days ago

    Portsmouth, United States ConvenientMD Full time

    Please note: This position works within our Clinic Support Center & requires team members to be in our Portsmouth, NH Corporate office. Our new office is located in Portsmouth's West End and offers free parking, a gym with Pelton bikes and showers, tea and coffee stations, as well as standing desks for each employee. Who We Are At ConvenientMD, we're on a...

  • Receptionist

    6 days ago

    Portsmouth, United States Compass Community Health Full time

    Job DescriptionJob DescriptionPosition Title: ReceptionistSupervisor: Clinic and Compliance DirectorDepartment: Front OfficeWork Location: 11th Street ClinicSupervises: Not ApplicableDate Effective: February 2023 POSITION SUMMARY:The Receptionist is an administrative professional who serves as the gatekeeper for the patient-centered medical home practice and...

  • Veterinary Receptionist

    5 days ago

    Portsmouth, United States Shawnee Animal Clinic Full time

    Job DescriptionJob DescriptionCompany DescriptionShawnee Animal Clinic is a growing, family-oriented practice with wonderful clients. We currently have eight doctors of veterinary medicine and over sixty support staff between our hospital, grooming facility, and boarding and training facility. Our team is like our family, and we are looking for individuals...

  • Medical Receptionist or Surgical Scheduler

    7 days ago

    Portsmouth, United States Specialist Office Full time

    Job DescriptionJob DescriptionMedical Receptionist or Surgical SchedulerPortsmouth, New Hampshire MUST: Experience Medical Receptionist2 plus years of experience as a Medical ReceptionistMust have a background in Dermatology, Plastic Surgery, MOHs, and/or Surgical FieldMust be tech savvyMust have prior customer service experienceMust have strong verbal and...

  • Front Desk Receptionist

    1 month ago

    Portsmouth, United States ProCare Physical Therapy and Hand Center L.L.C. - Portsmouth, NH Full time

    **Position Title**:Front Desk Receptionist **Job Status**:Full-Time **Work Schedule**: Monday - Friday **FLSA Status**:Non-exempt **Benefits**:Medical, Dental, Vision, 401K (Employer Match), Paid Time Off, Paid Holidays **Compensation Range**: $16 - $18/Hr (Based on Experience) **Location**: Portsmouth, NH **About Us**: Procare Physical Therapy is a...

  • Full Time Receptionist

    2 weeks ago

    Portsmouth, United States Mahajan Therapeutics Full time

    Description Position at Mahajan Therapeutics Full Time Front Desk Receptionist Mahajan Therapeutics is looking for highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with...

  • Morning Receptionist for Wellness Center

    1 month ago

    Portsmouth, United States Massage and Wellness Collective Full time

    **Shifts Hiring For: Monday 8:30am-2pm, Tuesday 8:30am-2pm, Wednesday 8:30am-2pm, Friday 8am-2pm.** Looking for a reliable, professional, and punctual receptionist for our massage location in Portsmouth, NH. **PLEASE NO PHONE CALLS- RESUME MUST BE EMAILED** Applicants should feel confident multi-tasking with telephone calls and taking care of clients upon...

  • Licensed Clinical Social Worker

    5 days ago

    Portsmouth, United States Saratoga Medical Center Full time

    Job DescriptionJob DescriptionSaratoga Medical currently has a number of FULL-TIME openings available for Licensed Clinical Social Worker to work in the SARP clinic or TBI dept at the Portsmouth Naval Medical Center. Employees will work a 40 hour work week schedule, 5 days a week with 8 hour shifts scheduled plus an unpaid lunch break. Shift services will be...

  • Monitor Tech/Clinical Assistant- Telemetry

    6 days ago

    Portsmouth, United States Southern Ohio Medical Center Full time

    Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process. Department: Telemetry Shift/Schedule: Full Time (36 hrs/wk), Varied Shift GENERAL SUMMARY Works under the supervision of a Nurse Manager. The Monitor Tech/Clinical Assistant's primary job function is to perform general duties for the...

  • Clinic Team Lead

    5 days ago

    Portsmouth, United States Forefront Dermatology Full time

    Overview: Come join our team! We have an immediate leadership need for a Clinical Team Lead in our Seacoast Dermatology clinic! If you are seeking an opportunity to partner and collaborate with clinic physician leadership, Practice Manager, and Regional Clinic Manager to create a winning culture for staff, best-in-class clinic operations, and outstanding...

  • Donor Center Technician

    6 days ago

    Portsmouth, Virginia, United States GRIFOLS, S.A. Full time

    For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care. Medical...

  • Clinical Nurse Coordinator Inpatient Medical

    6 days ago

    Portsmouth, Virginia, United States HCA Healthcare Full time

    Description Now offering increased ratesIntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Portsmouth Regional Hospital have the opportunity to make a real impact. As a(an) Clinical Nurse Coordinator Medical you can be a...

  • Clinical Nurse Coordinator Inpatient Medical

    2 days ago

    Portsmouth, United States Portsmouth Regional Hospital Full time

    Description Now offering increased rates!IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Portsmouth Regional Hospital have the opportunity to make a real impact. As a(an) Clinical Nurse Coordinator Medical you can be...

  • Clinical Nurse Coordinator Inpatient Medical

    1 day ago

    Portsmouth, United States Portsmouth Regional Hospital Full time

    Description Now offering increased rates!IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Portsmouth Regional Hospital have the opportunity to make a real impact. As a(an) Clinical Nurse Coordinator Medical you can be...

  • Clinical Nurse Coordinator Inpatient Medical

    6 days ago

    Portsmouth, United States HCA Healthcare Full time

    Description Now offering increased rates!IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Portsmouth Regional Hospital have the opportunity to make a real impact. As a(an) Clinical Nurse Coordinator Medical you can be...

  • Physician - Medical Oncologist

    4 weeks ago

    Portsmouth, United States Southern Ohio Medical Center Full time

    * Practice Location * SOMC Medical Oncology Associates SOMC Cancer Center 1121 Kinneys Lane Portsmouth, OH 45662 * Office Hours/Work Schedule * Monday - Friday 8:00a-4:30p * Rotating call * Staffing * 2 Medical Oncologists (recruiting for 3rd) * 2 Advanced Practice Providers * 11 RN * Fully functioning pharmacy * Fully functioning laboratory * Social...