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Senior Catering Manager

2 months ago

Boston, United States Genesis Aspire Partners Full time
Job DescriptionJob DescriptionOverview:
The Senior Catering Manager plays a crucial role in overseeing all aspects of catering operations, from menu planning and event coordination to financial management. They are responsible for leading a team of catering staff, ensuring high-quality service, and driving business growth through exceptional customer experiences.
Key Responsibilities:
  • Developing and implementing catering sales strategies to meet revenue goals
  • Managing all aspects of catering operations, including staffing, scheduling, and training
  • Collaborating with clients to plan and execute events, ensuring their expectations are exceeded
  • Overseeing menu planning, pricing, and food presentation to meet client needs and budget requirements
  • Ensuring compliance with health and safety regulations and food quality standards
  • Monitoring and controlling catering expenses and budgets
  • Leading and motivating a team of catering staff to deliver exceptional service
  • Resolving customer concerns and ensuring high levels of satisfaction
  • Establishing and maintaining relationships with suppliers and vendors
  • Analyzing catering trends and customer feedback to drive continuous improvement
  • Preparing reports on catering activities, sales, and financial performance
  • Participating in industry events and networking to enhance the company's reputation
  • Collaborating with marketing teams to promote catering services and special events
  • Managing inventory and procurement of catering supplies and equipment
  • Ensuring the proper setup and breakdown of catering facilities for events

Required Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • Proven experience in catering operations, including menu planning and event coordination
  • Demonstrated leadership and team management skills
  • Strong understanding of financial management and budgeting
  • Excellent communication and interpersonal abilities
  • Ability to thrive in a fast-paced, high-pressure environment
  • Knowledge of food safety regulations and industry best practices
  • Proficiency in computer systems and catering management software
  • Proven track record of driving sales and business growth in the catering industry
  • Strong attention to detail and organizational skills
  • Ability to work flexible hours, including evenings and weekends as needed
  • Certification in food safety and sanitation (e.g., ServSafe) is a plus
  • Experience in negotiating contracts and managing vendor relationships
  • Understanding of current catering trends and customer preferences
  • Ability to travel as required for client consultations and off-site events