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In-Home Care Branch Manager

3 months ago

Knoxville, United States Senior Solutions - Caregiver Full time
Job DescriptionJob DescriptionDescription:

Service Supervisor: Building Connections In Home Care


Senior Solutions Home Care is looking for a hands-on Service Supervisor to strengthen our relationships with caregivers and clients while ensuring top-quality care in the field. Senior Solutions Home Care is an established, independently owned, non-medical home care agency focused on providing compassionate care (ADL's) to elderly and disabled residents within our communities.


The coverage area for this role includes: Knix, Monroe, Roane, Blount, Loudon, McMinn, Campbell, Scott, Morgan, Anderson, Union, Bradley, Hamilton, Polk, Rhea, and Meigs.


Your Day-to-Day:

  • Travel frequently within your assigned geographical area to conduct on-site client visits and assignments
  • Facilitate field staff hiring days at the local regional office or a designated alternate hiring location
  • Build and maintain strong relationships with caregivers and clients
  • Perform initial and ongoing client assessments, including admissions
  • Provide direct support to caregivers through training and mentorship
  • Assist with scheduling, glove deliveries, and PERS installations as needed
  • Business development, marketing, and other community engagement efforts

You'll Thrive in This Role If You Have:

  • Prior experience in Home Care or related fields (preferred)
  • Excellent interpersonal and communication skills
  • Strong organizational abilities and attention to detail
  • Proficiency with computers and technology

What We're Looking For:

  • Someone comfortable with frequent local travel
  • Someone comfortable completing their tasks in a variety of environments
  • A team player who can build rapport with caregivers and clients
  • An individual who is passionate about improving the lives of others
  • A flexible problem-solver who can adapt to changing situations

Why Join Our Team?

  • Make a direct impact on the quality of care in your community
  • Enjoy a varied workday that combines office and field work
  • Be a part of a supportive team dedication to compassionate, high quality care

What Are the Benefits?

  • Medical, dental vision insurance
  • 401K
  • Paid Time Off (PTO)
  • Company car with gas card
  • Access Perks -Nationwide Discount Program
  • 8 Holiday Office Closures
  • Weekly Pay
  • On-Demand Pay Advances
  • Employee Assistance Program
Requirements:

Requirements

  • High school diploma or GED equivalent required
  • Strong computer and technical skills required
  • Additional education from an accredited vocational school or college preferred
  • Prior experience with home care preferred
  • Excellent interpersonal, organizational, and communication skills
  • Excellent time-management, problem-prevention, and problem-solving skills
  • Ability to maintain confidential information and adhere to all HIPAA guidelines and regulations
  • Must have reliable transportation, valid driver’s license, and state required
  • Ability to pass a background check and drug screen per company standards
  • Ability to maintain a professional appearance and demeanor

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be willing to travel to various site locations
  • Must be able to lift 15 pounds